ESXI inventory does not work

[waaalex]

Describe the bug

Hello, Unable to work with esxi inventory. With glpi-esx and glpi-injector command lines, it is ok. I can make a script but i would like to use glpi agent. You will see error in attachment. I can't find log. Regards. Alex.

To reproduce

1. make authentication for remote Vmware
2. remote device for inventoring (vmware)
3. make a job and start it

Expected behavior

It should work with that settings.

Operating system

Linux

GLPI Agent version

1.6.1

GLPI version

10.0.10

GLPIInventory plugin

1.3.3

Additional context

[stonebuzz]

Hi @waaalex

Can you activate the agent's debug mode 2 and retry? (then provide us with the agent's logs)

Can you also look in the GLPI logs You can find them in GLPI/files/_log/ (sql-error.log and php-error.log)

Best regards

[waaalex]

Hello, OK, thanks, nothing to use in sql-erro and php-error. I put a summary of inventory. It has worked, i can find my esxi. I had to search by name and not by IP (my custom view was not good). Job shows me an error but it seems to be a bug with WebUI.

In agent log : [Tue Dec 19 15:17:38 2023][debug2] [http client] 401B4497: received message: {"expiration":"24","status":"ok"}

Regards. INV.txt

[stonebuzz]

Unfortunately I don't have any ESX at hand.

I won't be able to debug.

Perhaps you could send me an SQL dump of the tables prefixed with glpi_plugin_glpiinventory

I could then have a look at

Best regards

[waaalex]

Hello, Here is tables you want. Thanks !

Glpi_inv.zip

[stonebuzz]

I can't find this task

I only have "CARQ_ESXI" without any error from job log tab

[waaalex]

Yes i have renamed ESXI task. Now it is CARQ_ESXI. I still have error on web_ui

EDIT: Job is working well. I think it something with WEbUI or with my configuration.

[stonebuzz]

I can't make it work on my environment, I'm missing data (agent, asset etc...).

Job is working well. I think it something with WEbUI or with my configuration.

I also think, but as it is, I'm stuck (no remote acces, no ESX) .

Best regards

[stonebuzz]

Perhaps you have the development skills to debug

[waaalex]

Perhaps you have the development skills to debug

Unfortunately no :/

[g-bougard]

Hi @waaalex

checking your inventory log and the code, it appears to me this can be a problem with last glpi-agent version:

• the esx inventory seems to have been sent and integrated by glpi as you have a {"expiration":"24","status":"ok"} answer when submitted
• the ko message is sent just after as a last status report from the agent

Can you test with glpi-agent 1.5 ?

[g-bougard]

I was about to release glpi-agent 1.7 tomorrow. You can wait for it as it will include a fix. You can also validate the fixed development build before the release as you can get it from here: https://github.com/glpi-project/glpi-agent/actions/runs/7273593913

[waaalex]

Hello @g-bougard I will test tomorrow with 1.7 agent. Thanks.

[waaalex]

Hello, Updated to 1.7 but ssl seems to block

`[Thu Dec 21 16:20:21 2023][info] sending prolog request to server0
[Thu Dec 21 16:20:21 2023][error] [http client] internal response: 500 Can't connect to glpi:443 (Bad file descriptor), SSL connect attempt failed error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed
[Thu Dec 21 16:20:21 2023][error] No supported answer from server at https://glpi/glpi/plugins/glpiinventory/
[Thu Dec 21 16:20:21 2023][info] target server0: next run: Thu Dec 21 16:36:21 2023 - https://glpi/glpi/plugins/glpiinventory/`

Back to 1.6.1 : It works with n/a error message. Server plugin is 1.3.3, shall i have to update this too?

PS : Tomorrow i will test an update glpi 10.0.11 with updated plugins and newer agent. Thanks.

[g-bougard]

Hi @waaalex you may have failed to update the agent. Here you have an error on not verified certificate and this is just probably a misconfiguration issue.

[waaalex]

Hello, Tested with glpi 10.0.11, inventory 1.3.4 and agent 1.7 For ESXi bug >>> OK! no more issue on Web UI. For ssl >>> KO. same issue

It is working with no-ssl-check to 0 but agent will not check ssl cert when shift registry key to 1. Maybe it the same issue as (agent seems to not verify on windows keystore) : https://github.com/glpi-project/glpi-agent/issues/105 https://github.com/glpi-project/glpi-agent/issues/108

I have just updated agent with msi package. When i come back to 1.6.1, it is ok. Regards.

[stonebuzz]

For ESXi bug >>> OK! no more issue on Web UI.

:+1: