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GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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GLPI 10 - Can not add new user #10134

Closed roshanroche closed 2 years ago

roshanroche commented 2 years ago

Code of Conduct

Is there an existing issue for this?

Version

GLPI 10 Beta

Bug description

Hi,

The user add tab shows only following information

image

image

Relevant log output

No response

Page URL

No response

Steps To reproduce

No response

Your GLPI setup information

No response

Anything else?

No response

ZeikoFr commented 2 years ago

Hi,

What's your php version ?

Can you give more info about the installation (you have fields in the issue template to put them)

roshanroche commented 2 years ago

Hi,

PHP 8.0.13

Operating system: Linux 4.18.0-305.12.1.el8_4.x86_64 #1 SMP Wed Aug 11 01:59:55 UTC 2021 x86_64 PHP 8.0.13 fpm-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, session, sockets, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="30" memory_limit="512M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="10M" Software: Apache/2.4.37 (centos) OpenSSL/1.1.1k () Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36 Server Software: MariaDB Server Server Version: 10.4.12-MariaDB Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION Parameters: glpi@127.0.0.1/glpi Host info: 127.0.0.1 via TCP/IP

PHP version (8.0.13) is supported.PHP version (8.0.13) is supported. Sessions configuration is OK.Sessions configuration is OK. Allocated memory is sufficient.Allocated memory is sufficient. mysqli extension is installed.mysqli extension is installed. Following extensions are installed: dom, fileinfo, json, simplexml.Following extensions are installed: dom, fileinfo, json, simplexml. curl extension is installed.curl extension is installed. gd extension is installed.gd extension is installed. intl extension is installed.intl extension is installed. libxml extension is installed.libxml extension is installed. zlib extension is installed.zlib extension is installed. Database engine version (10.4.12) is supported.Database engine version (10.4.12) is supported. The log file has been created successfully.The log file has been created successfully. Write access to /var/www/html/glpi/files/_cache has been validated. Write access to /var/www/html/glpi/config has been validated. Write access to /var/www/html/glpi/files/_cron has been validated. Write access to /var/www/html/glpi/files has been validated. Write access to /var/www/html/glpi/files/_dumps has been validated. Write access to /var/www/html/glpi/files/_graphs has been validated. Write access to /var/www/html/glpi/files/_lock has been validated. Write access to /var/www/html/glpi/files/_pictures has been validated. Write access to /var/www/html/glpi/files/_plugins has been validated. Write access to /var/www/html/glpi/files/_rss has been validated. Write access to /var/www/html/glpi/files/_sessions has been validated. Write access to /var/www/html/glpi/files/_tmp has been validated. Write access to /var/www/html/glpi/files/_uploads has been validated.Write access to /var/www/html/glpi/files/_cache has been validated. Write access to /var/www/html/glpi/config has been validated. Write access to /var/www/html/glpi/files/_cron has been validated. Write access to /var/www/html/glpi/files has been validated. Write access to /var/www/html/glpi/files/_dumps has been validated. Write access to /var/www/html/glpi/files/_graphs has been validated. Write access to /var/www/html/glpi/files/_lock has been validated. Write access to /var/www/html/glpi/files/_pictures has been validated. Write access to /var/www/html/glpi/files/_plugins has been validated. Write access to /var/www/html/glpi/files/_rss has been validated. Write access to /var/www/html/glpi/files/_sessions has been validated. Write access to /var/www/html/glpi/files/_tmp has been validated. Write access to /var/www/html/glpi/files/_uploads has been validated. Web access to files directory is protectedWeb access to files directory is protected For security reasons, SELinux mode should be Enforcing.For security reasons, SELinux mode should be Enforcing. exif extension is installed.exif extension is installed. ldap extension is installed.ldap extension is installed. openssl extension is installed.openssl extension is installed. zip extension is installed.zip extension is installed. bz2 extension is installed.bz2 extension is installed. Zend OPcache extension is installed.Zend OPcache extension is installed. Following extensions are installed: ctype, iconv, mbstring, sodium.Following extensions are installed: ctype, iconv, mbstring, sodium. Write access to /var/www/html/glpi/marketplace has been validated.Write access to /var/www/html/glpi/marketplace has been validated. Timezones seems loaded in database.Timezones seems loaded in database.

mrajema commented 2 years ago

I have the same problem, I use Online test beta

tomolimo commented 2 years ago

Hello,

Same issue with this on-prem configuration:

Information about system installation and configuration
GLPI 10.0.0-dev ( => L:\inetpub\wwwroot\glpi10.0-official)
Installation mode: TARBALL
Current language:en_GB
Server
 
Operating system: Windows NT ARGLPIT20 6.3 build 9600 (Windows Server 2012 R2 Standard Edition) AMD64
PHP 7.4.21 cgi-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype,
    curl, date, dom, exif, fileinfo, filter, gd, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl,
    pcre, pdo_mysql, readline, session, soap, sodium, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="300" memory_limit="1G" post_max_size="80M" safe_mode="" session.save_handler="files"
    upload_max_filesize="10M" 
Software: Microsoft-IIS/8.5
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36
Server Software: MySQL Community Server (GPL)
    Server Version: 5.7.34-log
    Server SQL Mode: STRICT_TRANS_TABLES,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    Parameters: glpi10@127.0.0.1/glpi10.0official
    Host info: 127.0.0.1 via TCP/IP

PHP version (7.4.21) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
Database engine version (5.7.34) is supported.
The log file has been created successfully.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_cache has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/config has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_cron has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_dumps has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_graphs has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_lock has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_pictures has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_plugins has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_rss has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_sessions has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_tmp has been validated.
Write access to L:\inetpub\wwwroot\glpi10.0-official/files/_uploads has been validated.
Web access to the files directory should not be allowed but this cannot be checked automatically on this instance.
Make sure access to error log file (/files/_log/php-errors.log) is forbidden; otherwise review .htaccess file and web server configuration.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to L:\inetpub\wwwroot\glpi10.0-official/marketplace has been validated.
Timezones seems loaded in database.
GLPI constants
 
GLPI_ROOT: L:\inetpub\wwwroot\glpi10.0-official
GLPI_CONFIG_DIR: L:\inetpub\wwwroot\glpi10.0-official/config
GLPI_VAR_DIR: L:\inetpub\wwwroot\glpi10.0-official/files
GLPI_MARKETPLACE_DIR: L:\inetpub\wwwroot\glpi10.0-official/marketplace
GLPI_USE_CSRF_CHECK: 1
GLPI_CSRF_EXPIRES: 7200
GLPI_CSRF_MAX_TOKENS: 100
GLPI_USE_IDOR_CHECK: 1
GLPI_IDOR_EXPIRES: 7200
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: 
GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org
GLPI_INSTALL_MODE: TARBALL
GLPI_NETWORK_MAIL: glpi@teclib.com
GLPI_NETWORK_SERVICES: https://services.glpi-network.com
GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1
GLPI_USER_AGENT_EXTRA_COMMENTS: 
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: 1
GLPI_AJAX_DASHBOARD: 1
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: 0
GLPI_DOC_DIR: L:\inetpub\wwwroot\glpi10.0-official/files
GLPI_CACHE_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_cache
GLPI_CRON_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_cron
GLPI_DUMP_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_dumps
GLPI_GRAPH_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_graphs
GLPI_LOCAL_I18N_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_locales
GLPI_LOCK_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_lock
GLPI_LOG_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_log
GLPI_PICTURE_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_pictures
GLPI_PLUGIN_DOC_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_plugins
GLPI_RSS_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_rss
GLPI_SESSION_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_sessions
GLPI_TMP_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_tmp
GLPI_UPLOAD_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_uploads
GLPI_INVENTORY_DIR: L:\inetpub\wwwroot\glpi10.0-official/files/_inventories
GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/
GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/
GLPI_I18N_DIR: L:\inetpub\wwwroot\glpi10.0-official/locales
GLPI_VERSION: 10.0.0-dev
GLPI_SCHEMA_VERSION: 10.0.0-dev@5d5ed159d30f08ffa4fb9065d7c3f64855d5d4e1
GLPI_MARKETPLACE_PRERELEASES: 1
GLPI_MIN_PHP: 7.4.0
GLPI_YEAR: 2021
Libraries
 
htmlawed/htmlawed version 1.2.6 in (L:\inetpub\wwwroot\glpi10.0-official\vendor\htmlawed\htmlawed)
phpmailer/phpmailer version 6.5.3 in (L:\inetpub\wwwroot\glpi10.0-official\vendor\phpmailer\phpmailer\src)
simplepie/simplepie version 1.5.6 in (L:\inetpub\wwwroot\glpi10.0-official\vendor\simplepie\simplepie\library)
mpdf/mpdf in (L:\inetpub\wwwroot\glpi10.0-official\vendor\mpdf\mpdf\src)
michelf/php-markdown in (L:\inetpub\wwwroot\glpi10.0-official\vendor\michelf\php-markdown\Michelf)
true/punycode in (L:\inetpub\wwwroot\glpi10.0-official\vendor\true\punycode\src)
iamcal/lib_autolink in (L:\inetpub\wwwroot\glpi10.0-official\vendor\iamcal\lib_autolink)
sabre/dav in (L:\inetpub\wwwroot\glpi10.0-official\vendor\sabre\dav\lib\DAV)
sabre/http in (L:\inetpub\wwwroot\glpi10.0-official\vendor\sabre\http\lib)
sabre/uri in (L:\inetpub\wwwroot\glpi10.0-official\vendor\sabre\uri\lib)
sabre/vobject in (L:\inetpub\wwwroot\glpi10.0-official\vendor\sabre\vobject\lib)
laminas/laminas-i18n in (L:\inetpub\wwwroot\glpi10.0-official\vendor\laminas\laminas-i18n\src)
laminas/laminas-servicemanager in (L:\inetpub\wwwroot\glpi10.0-official\vendor\laminas\laminas-servicemanager\src)
monolog/monolog in (L:\inetpub\wwwroot\glpi10.0-official\vendor\monolog\monolog\src\Monolog)
sebastian/diff in (L:\inetpub\wwwroot\glpi10.0-official\vendor\sebastian\diff\src)
elvanto/litemoji in (L:\inetpub\wwwroot\glpi10.0-official\vendor\elvanto\litemoji\src)
symfony/console in (L:\inetpub\wwwroot\glpi10.0-official\vendor\symfony\console)
scssphp/scssphp in (L:\inetpub\wwwroot\glpi10.0-official\vendor\scssphp\scssphp\src)
laminas/laminas-mail in (L:\inetpub\wwwroot\glpi10.0-official\vendor\laminas\laminas-mail\src\Protocol)
laminas/laminas-mime in (L:\inetpub\wwwroot\glpi10.0-official\vendor\laminas\laminas-mime\src)
rlanvin/php-rrule in (L:\inetpub\wwwroot\glpi10.0-official\vendor\rlanvin\php-rrule\src)
blueimp/jquery-file-upload in (L:\inetpub\wwwroot\glpi10.0-official\vendor\blueimp\jquery-file-upload\server\php)
ramsey/uuid in (L:\inetpub\wwwroot\glpi10.0-official\vendor\ramsey\uuid\src)
psr/log in (L:\inetpub\wwwroot\glpi10.0-official\vendor\psr\log\Psr\Log)
psr/simple-cache in (L:\inetpub\wwwroot\glpi10.0-official\vendor\psr\simple-cache\src)
psr/cache in (L:\inetpub\wwwroot\glpi10.0-official\vendor\psr\cache\src)
league/csv in (L:\inetpub\wwwroot\glpi10.0-official\vendor\league\csv\src)
mexitek/phpcolors in (L:\inetpub\wwwroot\glpi10.0-official\vendor\mexitek\phpcolors\src\Mexitek\PHPColors)
guzzlehttp/guzzle in (L:\inetpub\wwwroot\glpi10.0-official\vendor\guzzlehttp\guzzle\src)
guzzlehttp/psr7 in (L:\inetpub\wwwroot\glpi10.0-official\vendor\guzzlehttp\psr7\src)
glpi-project/inventory_format in (L:\inetpub\wwwroot\glpi10.0-official\vendor\glpi-project\inventory_format\lib\php)
wapmorgan/unified-archive in (L:\inetpub\wwwroot\glpi10.0-official\vendor\wapmorgan\unified-archive\src)
paragonie/sodium_compat in (L:\inetpub\wwwroot\glpi10.0-official\vendor\paragonie\sodium_compat\src)
symfony/cache in (L:\inetpub\wwwroot\glpi10.0-official\vendor\symfony\cache)
html2text/html2text in (L:\inetpub\wwwroot\glpi10.0-official\vendor\html2text\html2text\src)
symfony/dom-crawler in (L:\inetpub\wwwroot\glpi10.0-official\vendor\symfony\dom-crawler)
twig/twig in (L:\inetpub\wwwroot\glpi10.0-official\vendor\twig\twig\src)
twig/string-extra in (L:\inetpub\wwwroot\glpi10.0-official\vendor\twig\string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 in (L:\inetpub\wwwroot\glpi10.0-official\vendor\symfony\polyfill-php80)
SQL replicas
 
Not active
Notifications
 
Way of sending emails: PHP
Plugins list
 

Thank you, Regards, Tomolimo

99net commented 2 years ago

same on 7.4

cconard96 commented 2 years ago

I cannot recreate this on the latest master commit or on the beta release. Looking at where it fails for you, it should only be trying to load Pictures and the user's profile picture if the name field (login) is filled in which it shouldn't be for new users.

I tried adding a check for the user's ID as well. Can you test #10144?

99net commented 2 years ago

Can see as it is.

image

cconard96 commented 2 years ago

To clarify, you see this for the form to create a user and not what you see for the newly created user correct?

99net commented 2 years ago

It appears while you try to create new user. Edit and copy new user are fine.

cconard96 commented 2 years ago

My original PR had the check in the personal form instead of the regular user form by accident. Does this work any better? https://github.com/cconard96/glpi/commit/7ecf5f213da793ba52df899d00a49671361f4d2e

99net commented 2 years ago

Same as before.

orthagh commented 2 years ago

Hello

Please check #10151 fix

99net commented 2 years ago

Well done. Thx.

tomolimo commented 2 years ago

Thank you @orthagh

LucianoFred commented 2 years ago

Thank you @orthagh . It work!