Closed kabassanov closed 8 years ago
Can you post your notification template ?
An copy the two links (from email and in interface)
From glpi interface: https://titi.lip6.fr/glpi/front/document.send.php?docid=4048&tickets_id=2426 In the e-mail: https://titi.lip6.fr/glpi/front/document.send.php?docid=4048 (tickets_id is missing)
I didn't find anything related to attached files in my template... It should be a core add-on, shouldn't it?
What's your glpi version ?
In current master, glpi should add that tickets_id parameter in notification for tickets (also for all itil objects)
0.85.2
I found, could you change your notification template and replace ##document.url## by ##document.downloadurl## ?
It should work.
It is strange, but I have not "##document" in my Template... Probably it defaults to something in the GLPI core... It is propably the issue, isn't it?
I'd like to see your final mail (obsufacted if you want). It will help me find which part of glpi add that link.
With corrections of #124, I suggest you to add in your notification template, the list of attached documents (with the correct url).
Regards
Hi,
When a post-only user is observer in a ticket and he tries to open a ticket's document following document link in e-mail, there is a permissions error.
The same user can display the document from the glpi interface.
Thanks.