glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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[10.0 RC3] The problem of fixing the date deleting the software #11140

Closed Badkempachi closed 2 years ago

Badkempachi commented 2 years ago

Code of Conduct

Is there an existing issue for this?

Version

[10.0 RC3]

Bug description

Hello. I noticed that GLPI has information about the date of installation of programs, but could not find information about removing them. At the same time, GLPI checks when importing new inventory logs, if the new data received from the agent does not contain a program that previously existed in the database, then it is deleted. However, this information is not recorded in the GLPI database, but simply deleted. Is this how it should be? Or are you considering adding a program uninstall fixation feature to the database?

Relevant log output

No response

Page URL

No response

Steps To reproduce

No response

Your GLPI setup information

Information about system installation and configuration
GLPI 10.0.0-rc3 ( => /var/www/html/glpi)
Installation mode: TARBALL
Current language:en_GB

Server
 
Operating system: Linux glpi.localhost.com 5.4.17-2136.304.4.5.el8uek.x86_64 #2 SMP Wed Mar 9 15:08:23 PST 2022 x86_64
PHP 7.4.28 fpm-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl,
    date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysql, mysqli,
    mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, session, shmop, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem,
    sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="256M" post_max_size="8M" safe_mode="" session.save_handler="files"
    upload_max_filesize="2M" 
Software: Apache/2.4.37 (Oracle Linux) OpenSSL/1.1.1k ()
    Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Firefox/91.0
Server Software: MariaDB Server
    Server Version: 10.3.28-MariaDB
    Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    Parameters: root@localhost/GLPI
    Host info: Localhost via UNIX socket

PHP version (7.4.28) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.3.28) is supported.
The log file has been created successfully.
Write access to /var/www/html/glpi/files/_cache has been validated.
Write access to /var/www/html/glpi/config has been validated.
Write access to /var/www/html/glpi/files/_cron has been validated.
Write access to /var/www/html/glpi/files has been validated.
Write access to /var/www/html/glpi/files/_dumps has been validated.
Write access to /var/www/html/glpi/files/_graphs has been validated.
Write access to /var/www/html/glpi/files/_lock has been validated.
Write access to /var/www/html/glpi/files/_pictures has been validated.
Write access to /var/www/html/glpi/files/_plugins has been validated.
Write access to /var/www/html/glpi/files/_rss has been validated.
Write access to /var/www/html/glpi/files/_sessions has been validated.
Write access to /var/www/html/glpi/files/_tmp has been validated.
Write access to /var/www/html/glpi/files/_uploads has been validated.
Web access to the files directory should not be allowed but this cannot be checked automatically on this instance.
Make sure access to error log file (/files/_log/php-errors.log) is forbidden; otherwise review .htaccess file and web server configuration.
For security reasons, SELinux mode should be Enforcing.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/glpi/marketplace has been validated.
Timezones seems loaded in database.

GLPI constants
 
GLPI_ROOT: /var/www/html/glpi
GLPI_CONFIG_DIR: /var/www/html/glpi/config
GLPI_VAR_DIR: /var/www/html/glpi/files
GLPI_MARKETPLACE_DIR: /var/www/html/glpi/marketplace
GLPI_USE_CSRF_CHECK: 1
GLPI_CSRF_EXPIRES: 7200
GLPI_CSRF_MAX_TOKENS: 100
GLPI_USE_IDOR_CHECK: 1
GLPI_IDOR_EXPIRES: 7200
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: 
GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org
GLPI_INSTALL_MODE: TARBALL
GLPI_NETWORK_MAIL: glpi@teclib.com
GLPI_NETWORK_SERVICES: https://services.glpi-network.com
GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1
GLPI_USER_AGENT_EXTRA_COMMENTS: 
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: 1
GLPI_AJAX_DASHBOARD: 1
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: 0
GLPI_CENTRAL_WARNINGS: 1
GLPI_DOC_DIR: /var/www/html/glpi/files
GLPI_CACHE_DIR: /var/www/html/glpi/files/_cache
GLPI_CRON_DIR: /var/www/html/glpi/files/_cron
GLPI_DUMP_DIR: /var/www/html/glpi/files/_dumps
GLPI_GRAPH_DIR: /var/www/html/glpi/files/_graphs
GLPI_LOCAL_I18N_DIR: /var/www/html/glpi/files/_locales
GLPI_LOCK_DIR: /var/www/html/glpi/files/_lock
GLPI_LOG_DIR: /var/www/html/glpi/files/_log
GLPI_PICTURE_DIR: /var/www/html/glpi/files/_pictures
GLPI_PLUGIN_DOC_DIR: /var/www/html/glpi/files/_plugins
GLPI_RSS_DIR: /var/www/html/glpi/files/_rss
GLPI_SESSION_DIR: /var/www/html/glpi/files/_sessions
GLPI_TMP_DIR: /var/www/html/glpi/files/_tmp
GLPI_UPLOAD_DIR: /var/www/html/glpi/files/_uploads
GLPI_INVENTORY_DIR: /var/www/html/glpi/files/_inventories
GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/
GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/
GLPI_I18N_DIR: /var/www/html/glpi/locales
GLPI_VERSION: 10.0.0-rc3
GLPI_SCHEMA_VERSION: 10.0.0-rc3@95da1cf53007a5c27622e99b82f61e98c6e97906
GLPI_MARKETPLACE_PRERELEASES: 1
GLPI_MIN_PHP: 7.4.0
GLPI_MAX_PHP: 8.2.0
GLPI_YEAR: 2022

Libraries
 
htmlawed/htmlawed version 1.2.6 in (/var/www/html/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.6.0 in (/var/www/html/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/html/glpi/vendor/simplepie/simplepie/library)
mpdf/mpdf in (/var/www/html/glpi/vendor/mpdf/mpdf/src)
michelf/php-markdown in (/var/www/html/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/html/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/html/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/html/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/html/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/html/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/html/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/html/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/html/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/html/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/html/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/html/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/html/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/html/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/html/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/html/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/html/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/html/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/html/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/html/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/html/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/html/glpi/vendor/psr/simple-cache/src)
psr/cache in (/var/www/html/glpi/vendor/psr/cache/src)
league/csv in (/var/www/html/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/html/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/html/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/html/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/html/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/html/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/html/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/html/glpi/vendor/symfony/cache)
html2text/html2text in (/var/www/html/glpi/vendor/html2text/html2text/src)
symfony/dom-crawler in (/var/www/html/glpi/vendor/symfony/dom-crawler)
twig/twig in (/var/www/html/glpi/vendor/twig/twig/src)
twig/string-extra in (/var/www/html/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 in (/var/www/html/glpi/vendor/symfony/polyfill-php80)
symfony/polyfill-php81 in (/var/www/html/glpi/vendor/symfony/polyfill-php81)

LDAP directories
 
Server: '192.168.60.190', Port: '3268', BaseDN: 'DC=localhost,DC=com', Connection filter:
        '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN:
        'CN=ldapsearch-glpi,OU=Special,DC=localhost,DC=com', Use TLS: none

SQL replicas
 
Not active

Notifications
 
Way of sending emails: SMTP (anonymous@mail2.localhost.com)

Plugins list
 
    connections          Name: Connections                    Version: 10.0.0-rc2 State: Not installed
    manageentities       Name: Entities portal                Version: 4.0.0-rc1  State: Not installed
    financialreports     Name: Financial reports              Version: 3.0.0-rc1  State: Not installed
    glpiinventory        Name: GLPI Inventory                 Version: 1.0.0-rc7  State: Enabled
    addressing           Name: IP Adressing                   Version: 3.0.0-rc2  State: Not installed
    mreporting           Name: More Reporting                 Version: 1.8.0-rc3  State: Not installed
    protocolsmanager     Name: Protocols manager              Version: 1.4.2      State: Not installed
    reports              Name: Reports                        Version: 1.14.1     State: Installed / not activated
    tag                  Name: Tag Management                 Version: 2.9.0-rc4  State: Enabled
    useditemsexport      Name: Used items export              Version: 2.5.0-rc2  State: Enabled
    shellcommands        Name: Служебные команды        Version: 4.0.0-rc2  State: Installed / not activated
    printercounters      Name: Счетчики принтера        Version: 2.0.0-rc2  State: Installed / not activated
    typology             Name: Типологий                      Version: 3.0.0-rc1  State: Installed / not activated

Anything else?

1

orthagh commented 2 years ago

the uninstallation information should be tracked by the system. Software tracking code is a bit complex but we fixed multiple issues recently (notably #11155).

Check with the final release tomorrow if you still have the issue

Badkempachi commented 2 years ago

the uninstallation information should be tracked by the system. Software tracking code is a bit complex but we fixed multiple issues recently (notably #11155).

Check with the final release tomorrow if you still have the issue

thank you, problem solved