search

glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
4.18k stars 1.28k forks source link

GLPI 10.0 RC3 TinyMCE height fluctuation #11289

Closed derry43 closed 2 years ago

derry43 commented 2 years ago

Code of Conduct

Is there an existing issue for this?

Version

10.0 RC3

Bug description

Any time a form containing an empty TinyMCE (Powered by Tiny) field is opened, e.g. adding a new task or an approval to a ticket, the TinyMCE field height fluctuates slightly and causes the form to appear to vibrate. As soon as you type something in the field and remove the focus from the TinyMCE field this behaviour stops. This has been tested on an up to date browser (Chrome 100.0.4896.88). Animation

In fact, this also appears to be related to the ability to resize this field. Any attempt to use the drag/drop resize tag in the bottom right corner of the field results in the field desperately trying to pull itself back to it's original size.

Animation2

Relevant log output

No response

Page URL

front/ticket.form.php

Steps To reproduce

  1. Create a new ticket
  2. Click on Answer button menu
  3. Select Create a Task

Your GLPI setup information

Information about system installation and configuration
GLPI 10.0.0-rc3 ( => C:\inetpub\wwwroot\glpi10x)
Installation mode: TARBALL
Current language:en_GB
Server
 
Operating system: Windows NT EMPCRUUKWPBU012 6.3 build 9600 (Windows Server 2012 R2 Standard Edition) AMD64
PHP 7.4.15 cgi-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype,
    curl, date, dom, exif, fileinfo, filter, gd, gettext, hash, iconv, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl,
    pcre, readline, session, soap, sodium, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, zip, zlib)
Setup: max_execution_time="300" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
    upload_max_filesize="10M" 
Software: Microsoft-IIS/8.5
    Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.88 Safari/537.36
Server Software: MySQL Community Server - GPL
    Server Version: 8.0.23
    Server SQL Mode: STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION
    Parameters: glpi@172.16.2.70/glpi10x
    Host info: 172.16.2.70 via TCP/IP

PHP version (7.4.15) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (8.0.23) is supported.
The log file has been created successfully.
Write access to C:\inetpub\wwwroot\glpi10x/files/_cache has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/config has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files/_cron has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files/_dumps has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files/_graphs has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files/_lock has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files/_pictures has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files/_plugins has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files/_rss has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files/_sessions has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files/_tmp has been validated.
Write access to C:\inetpub\wwwroot\glpi10x/files/_uploads has been validated.
Web access to the files directory should not be allowed but this cannot be checked automatically on this instance.
Make sure access to error log file (/files/_log/php-errors.log) is forbidden; otherwise review .htaccess file and web server configuration.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to C:\inetpub\wwwroot\glpi10x/marketplace has been validated.
Timezones seems loaded in database.
GLPI constants
 
GLPI_ROOT: C:\inetpub\wwwroot\glpi10x
GLPI_CONFIG_DIR: C:\inetpub\wwwroot\glpi10x/config
GLPI_VAR_DIR: C:\inetpub\wwwroot\glpi10x/files
GLPI_MARKETPLACE_DIR: C:\inetpub\wwwroot\glpi10x/marketplace
GLPI_USE_CSRF_CHECK: 1
GLPI_CSRF_EXPIRES: 7200
GLPI_CSRF_MAX_TOKENS: 100
GLPI_USE_IDOR_CHECK: 1
GLPI_IDOR_EXPIRES: 7200
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: 
GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org
GLPI_INSTALL_MODE: TARBALL
GLPI_NETWORK_MAIL: glpi@teclib.com
GLPI_NETWORK_SERVICES: https://services.glpi-network.com
GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1
GLPI_USER_AGENT_EXTRA_COMMENTS: 
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: 1
GLPI_AJAX_DASHBOARD: 1
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: 0
GLPI_CENTRAL_WARNINGS: 1
GLPI_DOC_DIR: C:\inetpub\wwwroot\glpi10x/files
GLPI_CACHE_DIR: C:\inetpub\wwwroot\glpi10x/files/_cache
GLPI_CRON_DIR: C:\inetpub\wwwroot\glpi10x/files/_cron
GLPI_DUMP_DIR: C:\inetpub\wwwroot\glpi10x/files/_dumps
GLPI_GRAPH_DIR: C:\inetpub\wwwroot\glpi10x/files/_graphs
GLPI_LOCAL_I18N_DIR: C:\inetpub\wwwroot\glpi10x/files/_locales
GLPI_LOCK_DIR: C:\inetpub\wwwroot\glpi10x/files/_lock
GLPI_LOG_DIR: C:\inetpub\wwwroot\glpi10x/files/_log
GLPI_PICTURE_DIR: C:\inetpub\wwwroot\glpi10x/files/_pictures
GLPI_PLUGIN_DOC_DIR: C:\inetpub\wwwroot\glpi10x/files/_plugins
GLPI_RSS_DIR: C:\inetpub\wwwroot\glpi10x/files/_rss
GLPI_SESSION_DIR: C:\inetpub\wwwroot\glpi10x/files/_sessions
GLPI_TMP_DIR: C:\inetpub\wwwroot\glpi10x/files/_tmp
GLPI_UPLOAD_DIR: C:\inetpub\wwwroot\glpi10x/files/_uploads
GLPI_INVENTORY_DIR: C:\inetpub\wwwroot\glpi10x/files/_inventories
GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/
GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/
GLPI_I18N_DIR: C:\inetpub\wwwroot\glpi10x/locales
GLPI_VERSION: 10.0.0-rc3
GLPI_SCHEMA_VERSION: 10.0.0-rc3
GLPI_MARKETPLACE_PRERELEASES: 1
GLPI_MIN_PHP: 7.4.0
GLPI_MAX_PHP: 8.2.0
GLPI_YEAR: 2022
Libraries
 
htmlawed/htmlawed version 1.2.6 in (C:\inetpub\wwwroot\glpi10x\vendor\htmlawed\htmlawed)
phpmailer/phpmailer version 6.6.0 in (C:\inetpub\wwwroot\glpi10x\vendor\phpmailer\phpmailer\src)
simplepie/simplepie version 1.5.8 in (C:\inetpub\wwwroot\glpi10x\vendor\simplepie\simplepie\library)
mpdf/mpdf in (C:\inetpub\wwwroot\glpi10x\vendor\mpdf\mpdf\src)
michelf/php-markdown in (C:\inetpub\wwwroot\glpi10x\vendor\michelf\php-markdown\Michelf)
true/punycode in (C:\inetpub\wwwroot\glpi10x\vendor\true\punycode\src)
iamcal/lib_autolink in (C:\inetpub\wwwroot\glpi10x\vendor\iamcal\lib_autolink)
sabre/dav in (C:\inetpub\wwwroot\glpi10x\vendor\sabre\dav\lib\DAV)
sabre/http in (C:\inetpub\wwwroot\glpi10x\vendor\sabre\http\lib)
sabre/uri in (C:\inetpub\wwwroot\glpi10x\vendor\sabre\uri\lib)
sabre/vobject in (C:\inetpub\wwwroot\glpi10x\vendor\sabre\vobject\lib)
laminas/laminas-i18n in (C:\inetpub\wwwroot\glpi10x\vendor\laminas\laminas-i18n\src)
laminas/laminas-servicemanager in (C:\inetpub\wwwroot\glpi10x\vendor\laminas\laminas-servicemanager\src)
monolog/monolog in (C:\inetpub\wwwroot\glpi10x\vendor\monolog\monolog\src\Monolog)
sebastian/diff in (C:\inetpub\wwwroot\glpi10x\vendor\sebastian\diff\src)
donatj/phpuseragentparser in (C:\inetpub\wwwroot\glpi10x\vendor\donatj\phpuseragentparser\src\UserAgent)
elvanto/litemoji in (C:\inetpub\wwwroot\glpi10x\vendor\elvanto\litemoji\src)
symfony/console in (C:\inetpub\wwwroot\glpi10x\vendor\symfony\console)
scssphp/scssphp in (C:\inetpub\wwwroot\glpi10x\vendor\scssphp\scssphp\src)
laminas/laminas-mail in (C:\inetpub\wwwroot\glpi10x\vendor\laminas\laminas-mail\src\Protocol)
laminas/laminas-mime in (C:\inetpub\wwwroot\glpi10x\vendor\laminas\laminas-mime\src)
rlanvin/php-rrule in (C:\inetpub\wwwroot\glpi10x\vendor\rlanvin\php-rrule\src)
blueimp/jquery-file-upload in (C:\inetpub\wwwroot\glpi10x\vendor\blueimp\jquery-file-upload\server\php)
ramsey/uuid in (C:\inetpub\wwwroot\glpi10x\vendor\ramsey\uuid\src)
psr/log in (C:\inetpub\wwwroot\glpi10x\vendor\psr\log\Psr\Log)
psr/simple-cache in (C:\inetpub\wwwroot\glpi10x\vendor\psr\simple-cache\src)
psr/cache in (C:\inetpub\wwwroot\glpi10x\vendor\psr\cache\src)
league/csv in (C:\inetpub\wwwroot\glpi10x\vendor\league\csv\src)
mexitek/phpcolors in (C:\inetpub\wwwroot\glpi10x\vendor\mexitek\phpcolors\src\Mexitek\PHPColors)
guzzlehttp/guzzle in (C:\inetpub\wwwroot\glpi10x\vendor\guzzlehttp\guzzle\src)
guzzlehttp/psr7 in (C:\inetpub\wwwroot\glpi10x\vendor\guzzlehttp\psr7\src)
glpi-project/inventory_format in (C:\inetpub\wwwroot\glpi10x\vendor\glpi-project\inventory_format\lib\php)
wapmorgan/unified-archive in (C:\inetpub\wwwroot\glpi10x\vendor\wapmorgan\unified-archive\src)
paragonie/sodium_compat in (C:\inetpub\wwwroot\glpi10x\vendor\paragonie\sodium_compat\src)
symfony/cache in (C:\inetpub\wwwroot\glpi10x\vendor\symfony\cache)
html2text/html2text in (C:\inetpub\wwwroot\glpi10x\vendor\html2text\html2text\src)
symfony/dom-crawler in (C:\inetpub\wwwroot\glpi10x\vendor\symfony\dom-crawler)
twig/twig in (C:\inetpub\wwwroot\glpi10x\vendor\twig\twig\src)
twig/string-extra in (C:\inetpub\wwwroot\glpi10x\vendor\twig\string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 in (C:\inetpub\wwwroot\glpi10x\vendor\symfony\polyfill-php80)
LDAP directories
 
Server: 'ldap://empcruukwpdc001.navsys.ad', Port: '636', BaseDN: 'DC=NAVSYS,DC=ad', Connection filter:
        '(&(objectClass=user)(objectCategory=person)(memberof=CN=_ActiveUsers,OU=Groups,OU=Naval,DC=NAVSYS,DC=ad)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))',
        RootDN: 'ldapnex@navsys.ad', Use TLS: none
SQL replicas
 
Not active
Notifications
 
Way of sending emails: SMTP (anonymous@empcruukwpap020.navsys.ad)
Plugins list
 
    activity             Name: Activities                     Version: 3.0.0      State: Error / to clean
    actualtime           Name: ActualTime                     Version: 1.5.0      State: Error / to clean
    fields               Name: Additionnal fields             Version: 1.12.4     State: Error / to clean
    advancedplanning     Name: advancedplanning               Version: 1.0.0      State: Error / to clean
    news                 Name: Alerts                         Version: 1.9.0      State: Error / to clean
    appliances           Name: Appliances                     Version: 3.1.1      State: Error / to clean
    archisw              Name: Apps structures                Version: 2.2.9      State: Enabled
    impacts              Name: Asset impacts                  Version: 2.0.5      State: Error / to clean
    behaviors            Name: Behaviours                     Version: 2.5.0      State: Error / to clean
    archibp              Name: Business Processes             Version: 1.0.3      State: Error / to clean
    positions            Name: Cartography                    Version: 5.0.0      State: Error / to clean
    cmdb                 Name: CMDB                           Version: 2.2.1      State: Error / to clean
    cve                  Name: CVE                            Version: 1.0.0      State: Error / to clean
    dashboard            Name: Dashboard                      Version: 1.0.2      State: Error / to clean
    datainjection        Name: Data injection                 Version: 2.10.1     State: Error / to clean
    databases            Name: Databases                      Version: 2.3.2      State: Error / to clean
    archimap             Name: Diagrams                       Version: 3.2.2      State: Error / to clean
    father               Name: Father&Sons                    Version: 1.2.0      State: Error / to clean
    formcreator          Name: Form Creator                   Version: 2.11.2     State: Error / to clean
    archifun             Name: Functional Areas               Version: 2.2.2      State: Error / to clean
    fusioninventory      Name: FusionInventory                Version: 9.5+3.0    State: Error / to clean
    resources            Name: Human Resources                Version: 2.7.4      State: Error / to clean
    geninventorynumber   Name: Inventory number generation    Version: 2.5.0      State: Error / to clean
    addressing           Name: IP Adressing                   Version: 2.9.0      State: Error / to clean
    uninstall            Name: Item's Lifecycle (uninstall)   Version: 2.7.0      State: Error / to clean
    itilcategorygroups   Name: ItilCategory Groups            Version: 2.4.1      State: Error / to clean
    ldapcomputers        Name: LDAP computers                 Version: 0.4.1      State: Error / to clean
    metademands          Name: Meta-Demands                   Version: 2.7.5      State: Error / to clean
    metabase             Name: metabase                       Version: 1.2.4      State: Error / to clean
    mreporting           Name: More Reporting                 Version: 1.7.3      State: Error / to clean
    genericobject        Name: Objects management             Version: 2.11.0     State: Error / to clean
    order                Name: Orders management              Version: 2.7.2      State: Error / to clean
    example              Name: Plugin Example                 Version: 0.0.1      State: Error / to clean
    pdf                  Name: Print to pdf                   Version: 2.0.0      State: Error / to clean
    projectbridge        Name: Projectbridge                  Version: 2.4        State: Error / to clean
    releases             Name: Releases                       Version: 1.0.1      State: Error / to clean
    reports              Name: Reports                        Version: 1.14.1     State: Error / to clean
    shellcommands        Name: Shell Commands                 Version: 3.0.0      State: Error / to clean
    tag                  Name: Tag Management                 Version: 2.8.1      State: Error / to clean
    taskdrop             Name: TaskDrop                       Version: 1.3.0      State: Error / to clean
    tasklists            Name: Tasks list                     Version: 1.6.2      State: Error / to clean
    useditemsexport      Name: Used items export              Version: 2.3.0      State: Error / to clean
    vip                  Name: VIP                            Version: 1.4RC1     State: Error / to clean
    webapplications      Name: Web applications               Version: 4.0.0-rc1  State: Enabled
    webresources         Name: Web Resources                  Version: 1.3.2      State: Error / to clean

Anything else?

No response

roshanroche commented 2 years ago

Hi @derry43 ,

i can not reproduce this issue with chrome Chrome 100.0.4896.88 or Opera.

i can resize the rich text area as intended.

derry43 commented 2 years ago

Thanks for the quick check and response. Traced this to an issue with running the browser as a virtual app in Citrix/XenApp, the issue is not seen on the same browser run on my local PC. Closing the issue.