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glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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Missing icons on the Assets & Cron & Unmanaged Equipment tab #11642

Closed Wacxiuz closed 2 years ago

Wacxiuz commented 2 years ago

Code of Conduct

Is there an existing issue for this?

Version

GLPI v10

Bug description

Hello, It's not a very big problem! It's mostly visual. We migrated GLPI from version 9.5 to version 10. However, we noticed that the Assets icon does not appear like on the Cron & Unmanaged Equipment tab.

image

Relevant log output

[2022-05-20 10:15:23] glpiphplog.CRITICAL:   *** Uncaught Exception Laminas\Mail\Header\Exception\InvalidArgumentException: Invalid header value detected in /var/www/glpi/vendor/laminas/laminas-mail/src/Header/GenericHeader.php at line 59
  Backtrace :
  vendor/laminas/laminas-mail/src/Headers.php:545    Laminas\Mail\Header\GenericHeader::splitHeaderLine()
  vendor/laminas/laminas-mail/src/Headers.php:281    Laminas\Mail\Headers->loadHeader()
  vendor/laminas/laminas-mail/src/Headers.php:102    Laminas\Mail\Headers->addHeaderLine()
  vendor/laminas/laminas-mime/src/Decode.php:162     Laminas\Mail\Headers::fromString()
  ...r/laminas/laminas-mail/src/Storage/Part.php:106 Laminas\Mime\Decode::splitMessage()
  ...laminas/laminas-mail/src/Storage/Message.php:47 Laminas\Mail\Storage\Part->__construct()
  ...r/laminas/laminas-mail/src/Storage/Imap.php:121 Laminas\Mail\Storage\Message->__construct()
  ...aminas-mail/src/Storage/AbstractStorage.php:270 Laminas\Mail\Storage\Imap->getMessage()
  src/MailCollector.php:723                          Laminas\Mail\Storage\AbstractStorage->current()
  src/MailCollector.php:1821                         MailCollector->collect()
  src/CronTask.php:1016                              MailCollector::cronMailgate()
  front/cron.php:82                                  CronTask::launch()

Page URL

https://helpdesk.xxxxx.com/front/

Steps To reproduce

1 Connect to GLPI (it doesn't matter according to the profile) 2 See a bug

Your GLPI setup information

Operating system: Linux SRVGLPI01 5.10.0-13-amd64 #1 SMP Debian 5.10.106-1 (2022-03-17) x86_64 PHP 8.0.17 fpm-fcgi (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="2M" Software: Apache/2.4.53 (Debian) (Apache/2.4.53 (Debian) Server at helpdesk.centumadetel.com Port 443 ) Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0 Server Software: MySQL Community Server (GPL) Server Version: 5.7.38 Server SQL Mode: NO_UNSIGNED_SUBTRACTION,NO_ENGINE_SUBSTITUTION

PHP version (8.0.17) is supported. Sessions configuration is OK.Sessions configuration is OK. Allocated memory is sufficient.Allocated memory is sufficient. mysqli extension is installed.mysqli extension is installed. Following extensions are installed: dom, fileinfo, json, simplexml.Following extensions are installed: dom, fileinfo, json, simplexml. curl extension is installed.curl extension is installed. gd extension is installed.gd extension is installed. intl extension is installed.intl extension is installed. libxml extension is installed.libxml extension is installed. zlib extension is installed.zlib extension is installed. The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present. Database engine version (5.7.38) is supported.Database engine version (5.7.38) is supported. The log file has been created successfully.The log file has been created successfully. Write access to /var/www/glpi/files/_cache has been validated. Write access to /var/www/glpi/config has been validated. Write access to /var/www/glpi/files/_cron has been validated. Write access to /var/www/glpi/files has been validated. Write access to /var/www/glpi/files/_dumps has been validated. Write access to /var/www/glpi/files/_graphs has been validated. Write access to /var/www/glpi/files/_lock has been validated. Write access to /var/www/glpi/files/_pictures has been validated. Write access to /var/www/glpi/files/_plugins has been validated. Write access to /var/www/glpi/files/_rss has been validated. Write access to /var/www/glpi/files/_sessions has been validated. Write access to /var/www/glpi/files/_tmp has been validated. Write access to /var/www/glpi/files/_uploads has been validated.Write access to /var/www/glpi/files/_cache has been validated. Write access to /var/www/glpi/config has been validated. Write access to /var/www/glpi/files/_cron has been validated. Write access to /var/www/glpi/files has been validated. Write access to /var/www/glpi/files/_dumps has been validated. Write access to /var/www/glpi/files/_graphs has been validated. Write access to /var/www/glpi/files/_lock has been validated. Write access to /var/www/glpi/files/_pictures has been validated. Write access to /var/www/glpi/files/_plugins has been validated. Write access to /var/www/glpi/files/_rss has been validated. Write access to /var/www/glpi/files/_sessions has been validated. Write access to /var/www/glpi/files/_tmp has been validated. Write access to /var/www/glpi/files/_uploads has been validated. Web access to files directory is protectedWeb access to files directory is protected exif extension is installed.exif extension is installed. ldap extension is installed.ldap extension is installed. openssl extension is installed.openssl extension is installed. zip extension is installed.zip extension is installed. bz2 extension is installed.bz2 extension is installed. Zend OPcache extension is installed.Zend OPcache extension is installed. Following extensions are installed: ctype, iconv, mbstring, sodium.Following extensions are installed: ctype, iconv, mbstring, sodium. Write access to /var/www/glpi/marketplace has been validated.Write access to /var/www/glpi/marketplace has been validated. Access to timezone database (mysql) is not allowed.Access to timezone database (mysql) is not allowed.

GLPI_ROOT: /var/www/glpi GLPI_CONFIG_DIR: /var/www/glpi/config GLPI_VAR_DIR: /var/www/glpi/files GLPI_MARKETPLACE_DIR: /var/www/glpi/marketplace GLPI_USE_CSRF_CHECK: 1 GLPI_CSRF_EXPIRES: 7200 GLPI_CSRF_MAX_TOKENS: 100 GLPI_USE_IDOR_CHECK: 1 GLPI_IDOR_EXPIRES: 7200 GLPI_ALLOW_IFRAME_IN_RICH_TEXT: GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org GLPI_INSTALL_MODE: TARBALL GLPI_NETWORK_MAIL: glpi@teclib.com GLPI_NETWORK_SERVICES: https://services.glpi-network.com GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1 GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1 GLPI_USER_AGENT_EXTRA_COMMENTS: GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: 1 GLPI_AJAX_DASHBOARD: 1 GLPI_CALDAV_IMPORT_STATE: 0 GLPI_DEMO_MODE: 0 GLPI_CENTRAL_WARNINGS: 1 GLPI_DOC_DIR: /var/www/glpi/files GLPI_CACHE_DIR: /var/www/glpi/files/_cache GLPI_CRON_DIR: /var/www/glpi/files/_cron GLPI_DUMP_DIR: /var/www/glpi/files/_dumps GLPI_GRAPH_DIR: /var/www/glpi/files/_graphs GLPI_LOCAL_I18N_DIR: /var/www/glpi/files/_locales GLPI_LOCK_DIR: /var/www/glpi/files/_lock GLPI_LOG_DIR: /var/www/glpi/files/_log GLPI_PICTURE_DIR: /var/www/glpi/files/_pictures GLPI_PLUGIN_DOC_DIR: /var/www/glpi/files/_plugins GLPI_RSS_DIR: /var/www/glpi/files/_rss GLPI_SESSION_DIR: /var/www/glpi/files/_sessions GLPI_TMP_DIR: /var/www/glpi/files/_tmp GLPI_UPLOAD_DIR: /var/www/glpi/files/_uploads GLPI_INVENTORY_DIR: /var/www/glpi/files/_inventories GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/ GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/ GLPI_I18N_DIR: /var/www/glpi/locales GLPI_VERSION: 10.0.0 GLPI_SCHEMA_VERSION: 10.0.0@9eb698d8fd49f9256d7bd63a6d747587e0effaff GLPI_MARKETPLACE_PRERELEASES: GLPI_MIN_PHP: 7.4.0 GLPI_MAX_PHP: 8.2.0 GLPI_YEAR: 2022 htmlawed/htmlawed version 1.2.6 in (/var/www/glpi/vendor/htmlawed/htmlawed) phpmailer/phpmailer version 6.6.0 in (/var/www/glpi/vendor/phpmailer/phpmailer/src) simplepie/simplepie version 1.5.8 in (/var/www/glpi/vendor/simplepie/simplepie/library) mpdf/mpdf in (/var/www/glpi/vendor/mpdf/mpdf/src) michelf/php-markdown in (/var/www/glpi/vendor/michelf/php-markdown/Michelf) true/punycode in (/var/www/glpi/vendor/true/punycode/src) iamcal/lib_autolink in (/var/www/glpi/vendor/iamcal/lib_autolink) sabre/dav in (/var/www/glpi/vendor/sabre/dav/lib/DAV) sabre/http in (/var/www/glpi/vendor/sabre/http/lib) sabre/uri in (/var/www/glpi/vendor/sabre/uri/lib) sabre/vobject in (/var/www/glpi/vendor/sabre/vobject/lib) laminas/laminas-i18n in (/var/www/glpi/vendor/laminas/laminas-i18n/src) laminas/laminas-servicemanager in (/var/www/glpi/vendor/laminas/laminas-servicemanager/src) monolog/monolog in (/var/www/glpi/vendor/monolog/monolog/src/Monolog) sebastian/diff in (/var/www/glpi/vendor/sebastian/diff/src) donatj/phpuseragentparser in (/var/www/glpi/vendor/donatj/phpuseragentparser/src/UserAgent) elvanto/litemoji in (/var/www/glpi/vendor/elvanto/litemoji/src) symfony/console in (/var/www/glpi/vendor/symfony/console) scssphp/scssphp in (/var/www/glpi/vendor/scssphp/scssphp/src) laminas/laminas-mail in (/var/www/glpi/vendor/laminas/laminas-mail/src/Protocol) laminas/laminas-mime in (/var/www/glpi/vendor/laminas/laminas-mime/src) rlanvin/php-rrule in (/var/www/glpi/vendor/rlanvin/php-rrule/src) blueimp/jquery-file-upload in (/var/www/glpi/vendor/blueimp/jquery-file-upload/server/php) ramsey/uuid in (/var/www/glpi/vendor/ramsey/uuid/src) psr/log in (/var/www/glpi/vendor/psr/log/Psr/Log) psr/simple-cache in (/var/www/glpi/vendor/psr/simple-cache/src) psr/cache in (/var/www/glpi/vendor/psr/cache/src) league/csv in (/var/www/glpi/vendor/league/csv/src) mexitek/phpcolors in (/var/www/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors) guzzlehttp/guzzle in (/var/www/glpi/vendor/guzzlehttp/guzzle/src) guzzlehttp/psr7 in (/var/www/glpi/vendor/guzzlehttp/psr7/src) glpi-project/inventory_format in (/var/www/glpi/vendor/glpi-project/inventory_format/lib/php) wapmorgan/unified-archive in (/var/www/glpi/vendor/wapmorgan/unified-archive/src) paragonie/sodium_compat in (/var/www/glpi/vendor/paragonie/sodium_compat/src) symfony/cache in (/var/www/glpi/vendor/symfony/cache) html2text/html2text in (/var/www/glpi/vendor/html2text/html2text/src) symfony/dom-crawler in (/var/www/glpi/vendor/symfony/dom-crawler) twig/twig in (/var/www/glpi/vendor/twig/twig/src) twig/string-extra in (/var/www/glpi/vendor/twig/string-extra) symfony/polyfill-ctype not found symfony/polyfill-iconv not found symfony/polyfill-mbstring not found symfony/polyfill-php80 not found symfony/polyfill-php81 in (/var/www/glpi/vendor/symfony/polyfill-php81) phpCas version 1.3.8 in (/usr/share/php/CAS/source)

news Name: Alertes Version: 1.10.2 State: Enabled screenshot Name: Capture d'écran Version: 2.0.0 State: Not installed fields Name: Champs supplémentaires Version: 1.15.0 State: Enabled behaviors Name: Comportements Version: 2.6.0 State: Installed / not activated datainjection Name: Data Injection Version: 2.11.1 State: Enabled escalade Name: Escalades Version: 2.8.0 State: Enabled formcreator Name: Form Creator Version: 2.13.0-beta.2 State: Enabled fusioninventory Name: FusionInventory Version: 10.0.0+1.0 State: Enabled geninventorynumber Name: Génération de numéros d'invent Version: 2.5.0 State: Not installed itilcategorygroups Name: Helpdesk catégories groupes Version: 2.5.0 State: Not installed mailanalyzer Name: Mail Analyzer Version: 2.0.2 State: Installed / not activated metabase Name: metabase Version: 1.2.2 State: Not installed reports Name: Rapports Version: 1.14.0 State: Not installed

Anything else?

No response

trasher commented 2 years ago

Sounds like you have "unmanaged" entry twice; and crons should not be dysplayed there. Try disabling plugins, and/or in debug mode.

trasher commented 2 years ago

I did not pay attention, but second unmanaged tab certainly comes from FusionInventory plugin. Please report issue on their bug tracker. Feel free to reopen if there is really a GLPI core issue.

fbarbieu commented 1 year ago

Hello I have open a new issue on the FusionInventory GitHub : https://github.com/fusioninventory/fusioninventory-for-glpi/issues/3397 Best regard Franck