glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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Cant switch to other entity #11799

Closed ospalope closed 2 years ago

ospalope commented 2 years ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.1

Bug description

When a user who is not a superuser tries to change the entity, it is not possible, the CTRL ALT E access does not work either. You need to switch to super user and back to the profile you were using and sometimes it gets enabled. I found the same problem in version 10.0 and now in 10.0.1 image with problem: no funciona after change to super user and come back to last profile: funciona 2 The user have all permission to access to several entities

Relevant log output

No response

Page URL

No response

Steps To reproduce

  1. Sign in into glpi
  2. Go to entity selector
  3. Click to change entity
  4. nothing happens
  5. change to superuser
  6. return to last profile
  7. Click to change entity
  8. Works fine

Your GLPI setup information

Informaciones sobre instalaciones y configuraciones de sistema
GLPI 10.0.1 ( => /var/www/html/glpi)
Installation mode: TARBALL
Current language:es_419

Server
 
Operating system: Linux centos.repycom.local 4.18.0-383.el8.x86_64 #1 SMP Wed Apr 20 15:38:08 UTC 2022 x86_64
PHP 7.4.29 fpm-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl,
    date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd,
    openssl, pcre, pdo_mysql, pdo_sqlite, session, sockets, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter,
    xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="16M" safe_mode="" session.save_handler="files"
    upload_max_filesize="12M" 
Software: Apache/2.4.37 (centos) OpenSSL/1.1.1k ()
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.5005.63 Safari/537.36
Server Software: MariaDB Server
    Server Version: 10.3.28-MariaDB
    Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    Parameters: root@localhost/GLPI
    Host info: Localhost via UNIX socket

PHP version (7.4.29) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.3.28) is supported.
The log file has been created successfully.
Write access to /var/www/html/glpi/files/_cache has been validated.
Write access to /var/www/html/glpi/config has been validated.
Write access to /var/www/html/glpi/files/_cron has been validated.
Write access to /var/www/html/glpi/files has been validated.
Write access to /var/www/html/glpi/files/_dumps has been validated.
Write access to /var/www/html/glpi/files/_graphs has been validated.
Write access to /var/www/html/glpi/files/_lock has been validated.
Write access to /var/www/html/glpi/files/_pictures has been validated.
Write access to /var/www/html/glpi/files/_plugins has been validated.
Write access to /var/www/html/glpi/files/_rss has been validated.
Write access to /var/www/html/glpi/files/_sessions has been validated.
Write access to /var/www/html/glpi/files/_tmp has been validated.
Write access to /var/www/html/glpi/files/_uploads has been validated.
Web access to the files directory should not be allowed
Check the .htaccess file and the web server configuration.
For security reasons, SELinux mode should be Enforcing.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/glpi/marketplace has been validated.
Timezones seems loaded in database.

GLPI constants
 
GLPI_ROOT: /var/www/html/glpi
GLPI_CONFIG_DIR: /var/www/html/glpi/config
GLPI_VAR_DIR: /var/www/html/glpi/files
GLPI_MARKETPLACE_DIR: /var/www/html/glpi/marketplace
GLPI_USE_CSRF_CHECK: 1
GLPI_CSRF_EXPIRES: 7200
GLPI_CSRF_MAX_TOKENS: 100
GLPI_USE_IDOR_CHECK: 1
GLPI_IDOR_EXPIRES: 7200
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: 
GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org
GLPI_INSTALL_MODE: TARBALL
GLPI_NETWORK_MAIL: glpi@teclib.com
GLPI_NETWORK_SERVICES: https://services.glpi-network.com
GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1
GLPI_USER_AGENT_EXTRA_COMMENTS: 
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: 1
GLPI_AJAX_DASHBOARD: 1
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: 0
GLPI_CENTRAL_WARNINGS: 1
GLPI_DOC_DIR: /var/www/html/glpi/files
GLPI_CACHE_DIR: /var/www/html/glpi/files/_cache
GLPI_CRON_DIR: /var/www/html/glpi/files/_cron
GLPI_DUMP_DIR: /var/www/html/glpi/files/_dumps
GLPI_GRAPH_DIR: /var/www/html/glpi/files/_graphs
GLPI_LOCAL_I18N_DIR: /var/www/html/glpi/files/_locales
GLPI_LOCK_DIR: /var/www/html/glpi/files/_lock
GLPI_LOG_DIR: /var/www/html/glpi/files/_log
GLPI_PICTURE_DIR: /var/www/html/glpi/files/_pictures
GLPI_PLUGIN_DOC_DIR: /var/www/html/glpi/files/_plugins
GLPI_RSS_DIR: /var/www/html/glpi/files/_rss
GLPI_SESSION_DIR: /var/www/html/glpi/files/_sessions
GLPI_TMP_DIR: /var/www/html/glpi/files/_tmp
GLPI_UPLOAD_DIR: /var/www/html/glpi/files/_uploads
GLPI_INVENTORY_DIR: /var/www/html/glpi/files/_inventories
GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/
GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/
GLPI_I18N_DIR: /var/www/html/glpi/locales
GLPI_VERSION: 10.0.1
GLPI_SCHEMA_VERSION: 10.0.1@a130db99c7d9b131c2e2ea59fe0d6260fe93d831
GLPI_MARKETPLACE_PRERELEASES: 
GLPI_MIN_PHP: 7.4.0
GLPI_MAX_PHP: 8.2.0
GLPI_YEAR: 2022

Libraries
 
htmlawed/htmlawed version 1.2.6 in (/var/www/html/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.6.0 in (/var/www/html/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/html/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.4.4 in (/var/www/html/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/html/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/html/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/html/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/html/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/html/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/html/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/html/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/html/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/html/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/html/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/html/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/html/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/html/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/html/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/html/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/html/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/html/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/html/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/html/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/html/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/html/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/html/glpi/vendor/psr/simple-cache/src)
psr/cache in (/var/www/html/glpi/vendor/psr/cache/src)
league/csv in (/var/www/html/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/html/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/html/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/html/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/html/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/html/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/html/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/html/glpi/vendor/symfony/cache)
html2text/html2text in (/var/www/html/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/html/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/html/glpi/vendor/symfony/dom-crawler)
twig/twig in (/var/www/html/glpi/vendor/twig/twig/src)
twig/string-extra in (/var/www/html/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 in (/var/www/html/glpi/vendor/symfony/polyfill-php80)
symfony/polyfill-php81 in (/var/www/html/glpi/vendor/symfony/polyfill-php81)

SQL replicas
 
Not active

Notifications
 
Way of sending emails: SMTP+SSL (glpi@repycom.com.ec@smtp.gmail.com)

Plugins list
 
    fields               Name: Additionnal fields             Version: 1.15.3     State: Enabled
    news                 Name: Alerts                         Version: 1.10.3     State: Enabled
    datainjection        Name: Data injection                 Version: 2.11.1     State: Enabled
    gantt                Name: gantt                          Version: 1.0.0      State: Enabled
    gappessentials       Name: Gapp Essentials                Version: 2.0.0      State: Enabled

Anything else?

No response

cconard96 commented 2 years ago

I cannot recreate the issue (in debug mode or not).

sl077 commented 2 years ago

I'm having the same (or at least a very similar) problem. Right now, if I login with my LDAP account having the dynamic Self Service profile with non-recursive "Root" entity and an additional dynamic profile with recursive permissions on a sub entity, I can't open the entity selection dialog in both profiles, even after switching between both profiles.

Only after leaving the initial front page by going to some sub page (e.g. Assets -> Computers) AND switching profiles at least once, I'm able to open the entity selection dialog again.

If it helps, in the html code, the entity selection dropdown is a <span>xxx</span> in non-working case and <div><a>xxx</a><div>initially hidden entity selection dialog</div></div> in the working case.

Edit: Going to a sub page and reloading it once (or going to another sub page) is enough to make it work. So no need to switch profiles (guess that was just doing the "reload"), at least for me.

sl077 commented 2 years ago

Did some testing with my installation and I think this is caused by the session variable "glpi_multientitiesmode".

On an initial login (on my setup) this var is unset (?) and "/templates/layout/parts/profile_selector.html.twig" seems to decide, that there are no other entities to switch to and thus creates a static menu entry. Just switching between profiles didn't change that for me.

Looks like this var is set with Session::isMultiEntitiesMode(), I added some debug output there and obviously this function isn't called by login or switching profiles alone. But it is by going to some other page than the front page, in my case triggered by /src/Search.php (as the call stack shows). This first call to Session::isMultiEntitiesMode() then sets the session var "glpi_multientitiesmode" and the 2nd call (by reloading or going to some other page) finally makes "profile_selector.html.twig" see my other entities and allow the selection dialog.

cconard96 commented 2 years ago

@sl077 Does the issue go away if you make the following replacement in /templates/layout/parts/profile_selector.html.twig?

- {% if session('glpi_multientitiesmode') == 0 %}
+{% if not is_multi_entities_mode() %}
sl077 commented 2 years ago

@cconard96 Yes, that makes it work for me.