glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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It is not possible to add a card to the dashboard if it contains List content #11907

Closed st-alex-rep closed 2 years ago

st-alex-rep commented 2 years ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.0

Bug description

It is not possible to add a card to the dashboard if it contains List content. For example, I choose Assistance -> Dashboard -> Toggle Edit Mode -> Add card -> List of late tickets. In any case, card does not work if the data type is a list.

Relevant log output

No response

Page URL

/front/dashboard_helpdesk.php

Steps To reproduce

No response

Your GLPI setup information

Information about system installation and configuration
GLPI 10.0.0 ( => /var/www/glpi)
Installation mode: TARBALL
Current language:en_GB

Server
 
Operating system: Linux glpi 5.4.0-117-generic #132-Ubuntu SMP Thu Jun 2 00:39:06 UTC 2022 x86_64
PHP 7.4.3 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu, bz2,
    calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml,
    mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, sodium, standard, sysvmsg,
    sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="120" memory_limit="512M" post_max_size="80M" safe_mode="" session.save_handler="files"
    upload_max_filesize="80M" 
Software: Apache/2.4.41 (Ubuntu) (Apache/2.4.41 (Ubuntu) Server at glpi Port 443
)
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.0.0 Safari/537.36
Server Software: (Ubuntu)
    Server Version: 8.0.29-0ubuntu0.20.04.3
    Server SQL Mode: STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
    Parameters: glpi@localhost/glpi
    Host info: Localhost via UNIX socket

PHP version (7.4.3) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (8.0.29) is supported.
The log file has been created successfully.
Write access to /var/www/glpi/files/_cache has been validated.
Write access to /var/www/glpi/config has been validated.
Write access to /var/www/glpi/files/_cron has been validated.
Write access to /var/www/glpi/files has been validated.
Write access to /var/www/glpi/files/_dumps has been validated.
Write access to /var/www/glpi/files/_graphs has been validated.
Write access to /var/www/glpi/files/_lock has been validated.
Write access to /var/www/glpi/files/_pictures has been validated.
Write access to /var/www/glpi/files/_plugins has been validated.
Write access to /var/www/glpi/files/_rss has been validated.
Write access to /var/www/glpi/files/_sessions has been validated.
Write access to /var/www/glpi/files/_tmp has been validated.
Write access to /var/www/glpi/files/_uploads has been validated.
Web access to the files directory should not be allowed
Check the .htaccess file and the web server configuration.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/glpi/marketplace has been validated.
Access to timezone database (mysql) is not allowed.

GLPI constants
 
GLPI_ROOT: /var/www/glpi
GLPI_CONFIG_DIR: /var/www/glpi/config
GLPI_VAR_DIR: /var/www/glpi/files
GLPI_MARKETPLACE_DIR: /var/www/glpi/marketplace
GLPI_USE_CSRF_CHECK: 1
GLPI_CSRF_EXPIRES: 7200
GLPI_CSRF_MAX_TOKENS: 100
GLPI_USE_IDOR_CHECK: 1
GLPI_IDOR_EXPIRES: 7200
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: 
GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org
GLPI_INSTALL_MODE: TARBALL
GLPI_NETWORK_MAIL: glpi@teclib.com
GLPI_NETWORK_SERVICES: https://services.glpi-network.com
GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1
GLPI_USER_AGENT_EXTRA_COMMENTS: 
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: 1
GLPI_AJAX_DASHBOARD: 1
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: 0
GLPI_CENTRAL_WARNINGS: 1
GLPI_DOC_DIR: /var/www/glpi/files
GLPI_CACHE_DIR: /var/www/glpi/files/_cache
GLPI_CRON_DIR: /var/www/glpi/files/_cron
GLPI_DUMP_DIR: /var/www/glpi/files/_dumps
GLPI_GRAPH_DIR: /var/www/glpi/files/_graphs
GLPI_LOCAL_I18N_DIR: /var/www/glpi/files/_locales
GLPI_LOCK_DIR: /var/www/glpi/files/_lock
GLPI_LOG_DIR: /var/www/glpi/files/_log
GLPI_PICTURE_DIR: /var/www/glpi/files/_pictures
GLPI_PLUGIN_DOC_DIR: /var/www/glpi/files/_plugins
GLPI_RSS_DIR: /var/www/glpi/files/_rss
GLPI_SESSION_DIR: /var/www/glpi/files/_sessions
GLPI_TMP_DIR: /var/www/glpi/files/_tmp
GLPI_UPLOAD_DIR: /var/www/glpi/files/_uploads
GLPI_INVENTORY_DIR: /var/www/glpi/files/_inventories
GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/
GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/
GLPI_I18N_DIR: /var/www/glpi/locales
GLPI_VERSION: 10.0.0
GLPI_SCHEMA_VERSION: 10.0.0@9eb698d8fd49f9256d7bd63a6d747587e0effaff
GLPI_MARKETPLACE_PRERELEASES: 
GLPI_MIN_PHP: 7.4.0
GLPI_MAX_PHP: 8.2.0
GLPI_YEAR: 2022

Libraries
 
htmlawed/htmlawed version 1.2.6 in (/var/www/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.6.0 in (/var/www/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/glpi/vendor/simplepie/simplepie/library)
mpdf/mpdf not found
michelf/php-markdown in (/var/www/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/glpi/vendor/psr/simple-cache/src)
psr/cache in (/var/www/glpi/vendor/psr/cache/src)
league/csv in (/var/www/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/glpi/vendor/symfony/cache)
html2text/html2text in (/var/www/glpi/vendor/html2text/html2text/src)
symfony/dom-crawler in (/var/www/glpi/vendor/symfony/dom-crawler)
twig/twig in (/var/www/glpi/vendor/twig/twig/src)
twig/string-extra in (/var/www/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 in (/var/www/glpi/vendor/symfony/polyfill-php80)
symfony/polyfill-php81 in (/var/www/glpi/vendor/symfony/polyfill-php81)
phpCas version 1.3.8 in (/usr/share/php/CAS/source)

SQL replicas
 
Not active

Notifications
 
Way of sending emails: PHP

Plugins list
 
    accounts             Name: Accounts                       Version: 3.0.2      State: Enabled
    archisw              Name: Apps structures                Version: 2.2.9      State: Enabled
    fpsoftware           Name: FP Software                    Version: 2.0.0      State: Enabled

Anything else?

No response

cconard96 commented 2 years ago

Please provide the requested log output. Specifically, entries from files/_log/php-errors.log and files/_log/sql-errors.log from around the time you experienced the issue.

For this, you should also check if there are any warnings or errors logged in the browser's console (F12 key -> console tab).

I could not recreate the issue on the latest 10.0 fixes branch.

st-alex-rep commented 2 years ago

@cconard96 , hello. php-errors.log :

[2022-06-19 12:59:16] glpiphplog.NOTICE:   *** PHP Notice (8): Undefined property: DOMDocument::$documentElement in /var/www/glpi/vendor/symfony/dom-crawler/Crawler.php at line 266
  Backtrace :
  vendor/symfony/dom-crawler/Crawler.php:199         Symfony\Component\DomCrawler\Crawler->addDocument()
  vendor/symfony/dom-crawler/Crawler.php:182         Symfony\Component\DomCrawler\Crawler->addHtmlContent()
  vendor/symfony/dom-crawler/Crawler.php:143         Symfony\Component\DomCrawler\Crawler->addContent()
  vendor/symfony/dom-crawler/Crawler.php:91          Symfony\Component\DomCrawler\Crawler->add()
  src/Dashboard/Widget.php:1791                      Symfony\Component\DomCrawler\Crawler->__construct()
  :                                                  Glpi\Dashboard\Widget::searchShowList()
  src/Dashboard/Grid.php:978                         call_user_func()
  ajax/dashboard.php:128                             Glpi\Dashboard\Grid->getCardHtml()

[2022-06-19 12:59:16] glpiphplog.CRITICAL:   *** Uncaught Exception InvalidArgumentException: The current node list is empty. in /var/www/glpi/vendor/symfony/dom-crawler/Crawler.php at line 677
  Backtrace :
  src/Dashboard/Widget.php:1792                      Symfony\Component\DomCrawler\Crawler->outerHtml()
  :                                                  Glpi\Dashboard\Widget::searchShowList()
  src/Dashboard/Grid.php:978                         call_user_func()
  ajax/dashboard.php:128                             Glpi\Dashboard\Grid->getCardHtml()

[2022-06-19 12:59:44] glpiphplog.NOTICE:   *** PHP Notice (8): Undefined property: DOMDocument::$documentElement in /var/www/glpi/vendor/symfony/dom-crawler/Crawler.php at line 266
  Backtrace :
  vendor/symfony/dom-crawler/Crawler.php:199         Symfony\Component\DomCrawler\Crawler->addDocument()
  vendor/symfony/dom-crawler/Crawler.php:182         Symfony\Component\DomCrawler\Crawler->addHtmlContent()
  vendor/symfony/dom-crawler/Crawler.php:143         Symfony\Component\DomCrawler\Crawler->addContent()
  vendor/symfony/dom-crawler/Crawler.php:91          Symfony\Component\DomCrawler\Crawler->add()
  src/Dashboard/Widget.php:1791                      Symfony\Component\DomCrawler\Crawler->__construct()
  :                                                  Glpi\Dashboard\Widget::searchShowList()
  src/Dashboard/Grid.php:978                         call_user_func()
  ajax/dashboard.php:128                             Glpi\Dashboard\Grid->getCardHtml()

[2022-06-19 12:59:44] glpiphplog.CRITICAL:   *** Uncaught Exception InvalidArgumentException: The current node list is empty. in /var/www/glpi/vendor/symfony/dom-crawler/Crawler.php at line 677
  Backtrace :
  src/Dashboard/Widget.php:1792                      Symfony\Component\DomCrawler\Crawler->outerHtml()
  :                                                  Glpi\Dashboard\Widget::searchShowList()
  src/Dashboard/Grid.php:978                         call_user_func()
  ajax/dashboard.php:128                             Glpi\Dashboard\Grid->getCardHtml()

There are no errors at this time in sql-errors.log: Thank you for your help P.s. we have already updated glpi to the latest version

github-actions[bot] commented 2 years ago

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

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