glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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o365 oauth receiver doesn't work #12024

Closed samankassou closed 2 years ago

samankassou commented 2 years ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.1

Bug description

I am getting the following error when I try to retrieve emails from an o365 mailbox: An error occurred trying to connect to collector. cannot change folder, maybe it does not exist

According to the oauthimap plugin's documentation, we need to:

  1. Register our app in Azure AD and get credentials (Application ID, Tenant ID and Client Secret)
  2. Grant it some permissions to access a user mailbox ( email, IMAP.AccessAsUser.All, offline_access, openid, User.Read)
  3. Install the plugin and configure with the credentials from Azure AD
  4. Create an authorization with our Oauth IMAP application in GLPI
  5. Create an authorization with our desired email
  6. Create a collector (Receiver) with the authorization we created
  7. Hit Get email now to test it

I followed all the steps above but when I hit the Get email button, I am getting an error

Relevant log output

[2022-06-28 14:30:31] glpiphplog.CRITICAL:   *** Uncaught Exception Laminas\Mail\Storage\Exception\RuntimeException: cannot change folder, maybe it does not exist in C:\xampp\htdocs\glpi\vendor\laminas\laminas-mail\src\Storage\Imap.php at line 386
  Backtrace :
  ...authimap\inc\imap\imapoauthstorage.class.php:77 Laminas\Mail\Storage\Imap->selectFolder()
  ...oauthimap\inc\mailcollectorfeature.class.php:99 GlpiPlugin\Oauthimap\Imap\ImapOauthStorage->__construct()
  src\Toolbox.php:2103                               GlpiPlugin\Oauthimap\MailCollectorFeature::GlpiPlugin\Oauthimap\{closure}()
  src\MailCollector.php:1369                         Toolbox::getMailServerStorageInstance()
  src\MailCollector.php:692                          MailCollector->connect()
  front\mailcollector.form.php:103                   MailCollector->collect()

Page URL

No response

Steps To reproduce

  1. Register our app in Azure AD and get credentials (Application ID, Tenant ID and Client Secret)
  2. Grant it some permissions to access a user mailbox ( email, IMAP.AccessAsUser.All, offline_access, openid, User.Read)
  3. Install the plugin and configure with the credentials from Azure AD
  4. Create an authorization with our Oauth IMAP application in GLPI
  5. Create an authorization with our desired email
  6. Create a collector (Receiver) with the authorization we created
  7. Hit Get email now to test it

Your GLPI setup information

Information about system installation and configuration
GLPI 10.0.1 (/glpi => C:\xampp\htdocs\glpi)
Installation mode: TARBALL
Current language:en_GB

Server
 
Operating system: Windows NT BCMDLAAPP007VM 10.0 build 14393 (Windows Server 2016) AMD64
PHP 7.4.29 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, apache2handler, bcmath, bz2, calendar, ctype, curl,
    date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd,
    openssl, pcre, pdo_mysql, pdo_sqlite, readline, session, sodium, standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib)
Setup: max_execution_time="120" memory_limit="512M" post_max_size="40M" safe_mode="" session.save_handler="files"
    upload_max_filesize="40M" 
Software: Apache/2.4.53 (Win64) OpenSSL/1.1.1n PHP/7.4.29 (Apache/2.4.53 (Win64) OpenSSL/1.1.1n PHP/7.4.29 Server at localhost
    Port 80
)
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.0.0 Safari/537.36
Server Software: mariadb.org binary distribution
    Server Version: 10.4.24-MariaDB
    Server SQL Mode: NO_ZERO_IN_DATE,NO_ZERO_DATE,NO_ENGINE_SUBSTITUTION
    Parameters: root@localhost/glpi
    Host info: localhost via TCP/IP

PHP version (7.4.29) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.4.24) is supported.
The log file has been created successfully.
Write access to C:\xampp\htdocs\glpi/files/_cache has been validated.
Write access to C:\xampp\htdocs\glpi/config has been validated.
Write access to C:\xampp\htdocs\glpi/files/_cron has been validated.
Write access to C:\xampp\htdocs\glpi/files has been validated.
Write access to C:\xampp\htdocs\glpi/files/_dumps has been validated.
Write access to C:\xampp\htdocs\glpi/files/_graphs has been validated.
Write access to C:\xampp\htdocs\glpi/files/_lock has been validated.
Write access to C:\xampp\htdocs\glpi/files/_pictures has been validated.
Write access to C:\xampp\htdocs\glpi/files/_plugins has been validated.
Write access to C:\xampp\htdocs\glpi/files/_rss has been validated.
Write access to C:\xampp\htdocs\glpi/files/_sessions has been validated.
Write access to C:\xampp\htdocs\glpi/files/_tmp has been validated.
Write access to C:\xampp\htdocs\glpi/files/_uploads has been validated.
Web access to files directory is protected
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is not present.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to C:\xampp\htdocs\glpi/marketplace has been validated.
Timezones seems not loaded, see https://glpi-install.readthedocs.io/en/latest/timezones.html.

GLPI constants
 
GLPI_ROOT: C:\xampp\htdocs\glpi
GLPI_CONFIG_DIR: C:\xampp\htdocs\glpi/config
GLPI_VAR_DIR: C:\xampp\htdocs\glpi/files
GLPI_MARKETPLACE_DIR: C:\xampp\htdocs\glpi/marketplace
GLPI_USE_CSRF_CHECK: 1
GLPI_CSRF_EXPIRES: 7200
GLPI_CSRF_MAX_TOKENS: 100
GLPI_USE_IDOR_CHECK: 1
GLPI_IDOR_EXPIRES: 7200
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: 
GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org
GLPI_INSTALL_MODE: TARBALL
GLPI_NETWORK_MAIL: glpi@teclib.com
GLPI_NETWORK_SERVICES: https://services.glpi-network.com
GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1
GLPI_USER_AGENT_EXTRA_COMMENTS: 
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: 1
GLPI_AJAX_DASHBOARD: 1
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: 0
GLPI_CENTRAL_WARNINGS: 1
GLPI_DOC_DIR: C:\xampp\htdocs\glpi/files
GLPI_CACHE_DIR: C:\xampp\htdocs\glpi/files/_cache
GLPI_CRON_DIR: C:\xampp\htdocs\glpi/files/_cron
GLPI_DUMP_DIR: C:\xampp\htdocs\glpi/files/_dumps
GLPI_GRAPH_DIR: C:\xampp\htdocs\glpi/files/_graphs
GLPI_LOCAL_I18N_DIR: C:\xampp\htdocs\glpi/files/_locales
GLPI_LOCK_DIR: C:\xampp\htdocs\glpi/files/_lock
GLPI_LOG_DIR: C:\xampp\htdocs\glpi/files/_log
GLPI_PICTURE_DIR: C:\xampp\htdocs\glpi/files/_pictures
GLPI_PLUGIN_DOC_DIR: C:\xampp\htdocs\glpi/files/_plugins
GLPI_RSS_DIR: C:\xampp\htdocs\glpi/files/_rss
GLPI_SESSION_DIR: C:\xampp\htdocs\glpi/files/_sessions
GLPI_TMP_DIR: C:\xampp\htdocs\glpi/files/_tmp
GLPI_UPLOAD_DIR: C:\xampp\htdocs\glpi/files/_uploads
GLPI_INVENTORY_DIR: C:\xampp\htdocs\glpi/files/_inventories
GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/
GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/
GLPI_I18N_DIR: C:\xampp\htdocs\glpi/locales
GLPI_VERSION: 10.0.1
GLPI_SCHEMA_VERSION: 10.0.1@a130db99c7d9b131c2e2ea59fe0d6260fe93d831
GLPI_MARKETPLACE_PRERELEASES: 
GLPI_MIN_PHP: 7.4.0
GLPI_MAX_PHP: 8.2.0
GLPI_YEAR: 2022

Libraries
 
htmlawed/htmlawed version 1.2.6 in (C:\xampp\htdocs\glpi\vendor\htmlawed\htmlawed)
phpmailer/phpmailer version 6.6.0 in (C:\xampp\htdocs\glpi\vendor\phpmailer\phpmailer\src)
simplepie/simplepie version 1.5.8 in (C:\xampp\htdocs\glpi\vendor\simplepie\simplepie\library)
tecnickcom/tcpdf version 6.4.4 in (C:\xampp\htdocs\glpi\vendor\tecnickcom\tcpdf)
michelf/php-markdown in (C:\xampp\htdocs\glpi\vendor\michelf\php-markdown\Michelf)
true/punycode in (C:\xampp\htdocs\glpi\vendor\true\punycode\src)
iamcal/lib_autolink in (C:\xampp\htdocs\glpi\vendor\iamcal\lib_autolink)
sabre/dav in (C:\xampp\htdocs\glpi\vendor\sabre\dav\lib\DAV)
sabre/http in (C:\xampp\htdocs\glpi\vendor\sabre\http\lib)
sabre/uri in (C:\xampp\htdocs\glpi\vendor\sabre\uri\lib)
sabre/vobject in (C:\xampp\htdocs\glpi\vendor\sabre\vobject\lib)
laminas/laminas-i18n in (C:\xampp\htdocs\glpi\vendor\laminas\laminas-i18n\src)
laminas/laminas-servicemanager in (C:\xampp\htdocs\glpi\vendor\laminas\laminas-servicemanager\src)
monolog/monolog in (C:\xampp\htdocs\glpi\vendor\monolog\monolog\src\Monolog)
sebastian/diff in (C:\xampp\htdocs\glpi\vendor\sebastian\diff\src)
donatj/phpuseragentparser in (C:\xampp\htdocs\glpi\vendor\donatj\phpuseragentparser\src\UserAgent)
elvanto/litemoji in (C:\xampp\htdocs\glpi\vendor\elvanto\litemoji\src)
symfony/console in (C:\xampp\htdocs\glpi\vendor\symfony\console)
scssphp/scssphp in (C:\xampp\htdocs\glpi\vendor\scssphp\scssphp\src)
laminas/laminas-mail in (C:\xampp\htdocs\glpi\vendor\laminas\laminas-mail\src\Protocol)
laminas/laminas-mime in (C:\xampp\htdocs\glpi\vendor\laminas\laminas-mime\src)
rlanvin/php-rrule in (C:\xampp\htdocs\glpi\vendor\rlanvin\php-rrule\src)
blueimp/jquery-file-upload in (C:\xampp\htdocs\glpi\vendor\blueimp\jquery-file-upload\server\php)
ramsey/uuid in (C:\xampp\htdocs\glpi\vendor\ramsey\uuid\src)
psr/log in (C:\xampp\htdocs\glpi\vendor\psr\log\Psr\Log)
psr/simple-cache in (C:\xampp\htdocs\glpi\vendor\psr\simple-cache\src)
psr/cache in (C:\xampp\htdocs\glpi\vendor\psr\cache\src)
league/csv in (C:\xampp\htdocs\glpi\vendor\league\csv\src)
mexitek/phpcolors in (C:\xampp\htdocs\glpi\vendor\mexitek\phpcolors\src\Mexitek\PHPColors)
guzzlehttp/guzzle in (C:\xampp\htdocs\glpi\vendor\guzzlehttp\guzzle\src)
guzzlehttp/psr7 in (C:\xampp\htdocs\glpi\vendor\guzzlehttp\psr7\src)
glpi-project/inventory_format in (C:\xampp\htdocs\glpi\vendor\glpi-project\inventory_format\lib\php)
wapmorgan/unified-archive in (C:\xampp\htdocs\glpi\vendor\wapmorgan\unified-archive\src)
paragonie/sodium_compat in (C:\xampp\htdocs\glpi\vendor\paragonie\sodium_compat\src)
symfony/cache in (C:\xampp\htdocs\glpi\vendor\symfony\cache)
html2text/html2text in (C:\xampp\htdocs\glpi\vendor\html2text\html2text\src)
symfony/css-selector in (C:\xampp\htdocs\glpi\vendor\symfony\css-selector)
symfony/dom-crawler in (C:\xampp\htdocs\glpi\vendor\symfony\dom-crawler)
twig/twig in (C:\xampp\htdocs\glpi\vendor\twig\twig\src)
twig/string-extra in (C:\xampp\htdocs\glpi\vendor\twig\string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 in (C:\xampp\htdocs\glpi\vendor\symfony\polyfill-php80)
symfony/polyfill-php81 in (C:\xampp\htdocs\glpi\vendor\symfony\polyfill-php81)

SQL replicas
 
Not active

Notifications
 
Way of sending emails: PHP

Plugins list
 
    oauthimap            Name: Oauth IMAP                     Version: 1.4.0      State: Enabled

Anything else?

No response

jjomi commented 2 years ago

hi, did you solved it??

samankassou commented 2 years ago

No, I still have the same issue

trasher commented 2 years ago

This seems a plugin issue, please report it on plugin.

AGuzmanR commented 1 year ago

Cordial Saludo,

¿Probaste dando permisos a la carpeta del plugin?