glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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10.0.2 no assigned to after creation #12403

Closed Kokokokoka closed 1 year ago

Kokokokoka commented 2 years ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.2

Bug description

If one creates closed task automatic (requester == Assigned to) is not set after ticket creation. If status differs from closed everything works as intended

Relevant log output

No response

Page URL

front/ticket.form.php

Steps To reproduce

  1. open create tickets
  2. set status to closed
  3. look at this ticket there is no assigned to

Your GLPI setup information

GLPI 10.0.2 ( => /var/www/glpi) Installation mode: TARBALL Current language:en_GB Operating system: Linux GLPi 5.10.0-16-amd64 #1 SMP Debian 5.10.127-2 (2022-07-23) x86_64 PHP 8.1.8 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="2M" Software: Apache/2.4.54 (Debian) (Apache/2.4.54 (Debian) Server at .o Port 80 ) Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:103.0) Gecko/20100101 Firefox/103.0 Server Software: mariadb.org binary distribution Server Version: 10.8.3-MariaDB-1:10.8.3+maria~bullseye Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION Parameters: glpi@127.0.0.1/glpi Host info: 127.0.0.1 via TCP/IP

PHP version (8.1.8) is supported.PHP version (8.1.8) is supported. Sessions configuration is OK.Sessions configuration is OK. Allocated memory is sufficient.Allocated memory is sufficient. mysqli extension is installed.mysqli extension is installed. Following extensions are installed: dom, fileinfo, json, simplexml.Following extensions are installed: dom, fileinfo, json, simplexml. curl extension is installed.curl extension is installed. gd extension is installed.gd extension is installed. intl extension is installed.intl extension is installed. libxml extension is installed.libxml extension is installed. zlib extension is installed.zlib extension is installed. The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present. Database engine version (10.8.3) is supported.Database engine version (10.8.3) is supported. The log file has been created successfully.The log file has been created successfully. Write access to /var/www/glpi/files/_cache has been validated. Write access to /var/www/glpi/config has been validated. Write access to /var/www/glpi/files/_cron has been validated. Write access to /var/www/glpi/files has been validated. Write access to /var/www/glpi/files/_dumps has been validated. Write access to /var/www/glpi/files/_graphs has been validated. Write access to /var/www/glpi/files/_lock has been validated. Write access to /var/www/glpi/files/_pictures has been validated. Write access to /var/www/glpi/files/_plugins has been validated. Write access to /var/www/glpi/files/_rss has been validated. Write access to /var/www/glpi/files/_sessions has been validated. Write access to /var/www/glpi/files/_tmp has been validated. Write access to /var/www/glpi/files/_uploads has been validated.Write access to /var/www/glpi/files/_cache has been validated. Write access to /var/www/glpi/config has been validated. Write access to /var/www/glpi/files/_cron has been validated. Write access to /var/www/glpi/files has been validated. Write access to /var/www/glpi/files/_dumps has been validated. Write access to /var/www/glpi/files/_graphs has been validated. Write access to /var/www/glpi/files/_lock has been validated. Write access to /var/www/glpi/files/_pictures has been validated. Write access to /var/www/glpi/files/_plugins has been validated. Write access to /var/www/glpi/files/_rss has been validated. Write access to /var/www/glpi/files/_sessions has been validated. Write access to /var/www/glpi/files/_tmp has been validated. Write access to /var/www/glpi/files/_uploads has been validated. Web access to files directory is protectedWeb access to files directory is protected exif extension is installed.exif extension is installed. ldap extension is installed.ldap extension is installed. openssl extension is installed.openssl extension is installed. zip extension is installed.zip extension is installed. bz2 extension is installed.bz2 extension is installed. Zend OPcache extension is installed.Zend OPcache extension is installed. Following extensions are installed: ctype, iconv, mbstring, sodium.Following extensions are installed: ctype, iconv, mbstring, sodium. Write access to /var/www/glpi/marketplace has been validated.Write access to /var/www/glpi/marketplace has been validated. Timezones seems loaded in database.Timezones seems loaded in database.

Anything else?

No response

elmotofan commented 2 years ago

Hi, check this #12149 In my case, doesn't work.

cedric-anne commented 2 years ago

Hi,

Can you try to reproduce on GLPI nightly build ?

Kokokokoka commented 2 years ago

Hi,

Can you try to reproduce on GLPI nightly build ?

using 10.0-6f6e885.tar.gz this issue persists, and can be reproduced by creating closed task. so, still no assigned to on creating a closed task.

github-actions[bot] commented 1 year ago

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

Kokokokoka commented 1 year ago

this bug is still available in 10.0.5, please, reopen