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Is there an existing issue for this?
[X] I have searched the existing issues
Version
10.0.3
Bug description
When creating a new ticket, we have made some filed mandatory.
Previously, when you created a ticket in 9.5.x, if there was a mandatory field not filled in and you tried to create the ticket, there would be a popup telling you about the missing information, and you would have the opportunity to fill it in.
Now, in 10.0.3, in the same circumstances, when clicking the add button, we still get the popup about the filed not being filled in, but we lose all the information already entered.
Relevant log output
No response
Page URL
No response
Steps To reproduce
No response
Your GLPI setup information
Informations sur le système, l'installation et la configuration
GLPI 10.0.3 ( => /srv/glpi)
Installation mode: TARBALL
Current language:fr_FR
Server
Operating system: Linux celeste 5.4.0-126-generic #142-Ubuntu SMP Fri Aug 26 12:12:57 UTC 2022 x86_64
PHP 7.4.3 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu, bz2,
calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, json, ldap,
libxml, mbstring, memcache, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, pspell, readline, session, shmop, soap, sockets,
sodium, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="600" memory_limit="512M" post_max_size="200M" safe_mode="" session.save_handler="files"
upload_max_filesize="200M"
Software: Apache/2.4.41 (Ubuntu) (Apache/2.4.41 (Ubuntu) Server at sd.limelogic.be Port 443
)
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0
Server Software: Debian 10
Server Version: 10.3.36-MariaDB-0+deb10u1
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: glpiprod@undostres.lpl.grp/glpiprod
Host info: undostres.lpl.grp via TCP/IP
PHP version (7.4.3) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.3.36) is supported.
The log file has been created successfully.
Write access to /srv/glpi/files/_cache has been validated.
Write access to /srv/glpi/config has been validated.
Write access to /srv/glpi/files/_cron has been validated.
Write access to /srv/glpi/files has been validated.
Write access to /srv/glpi/files/_dumps has been validated.
Write access to /srv/glpi/files/_graphs has been validated.
Write access to /srv/glpi/files/_lock has been validated.
Write access to /srv/glpi/files/_pictures has been validated.
Write access to /srv/glpi/files/_plugins has been validated.
Write access to /srv/glpi/files/_rss has been validated.
Write access to /srv/glpi/files/_sessions has been validated.
Write access to /srv/glpi/files/_tmp has been validated.
Write access to /srv/glpi/files/_uploads has been validated.
Web access to files directory is protected
Sessions configuration is secured.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /srv/glpi/marketplace has been validated.
Timezones seems loaded in database.
htmlawed/htmlawed version 1.2.9 in (/srv/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.6.0 in (/srv/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/srv/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.5.0 in (/srv/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/srv/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/srv/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/srv/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/srv/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/srv/glpi/vendor/sabre/http/lib)
sabre/uri in (/srv/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/srv/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/srv/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/srv/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/srv/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/srv/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/srv/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/srv/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/srv/glpi/vendor/symfony/console)
scssphp/scssphp in (/srv/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/srv/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/srv/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/srv/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/srv/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/srv/glpi/vendor/ramsey/uuid/src)
psr/log in (/srv/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/srv/glpi/vendor/psr/simple-cache/src)
psr/cache in (/srv/glpi/vendor/psr/cache/src)
league/csv in (/srv/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/srv/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/srv/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/srv/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/srv/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/srv/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/srv/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/srv/glpi/vendor/symfony/cache)
html2text/html2text in (/srv/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/srv/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/srv/glpi/vendor/symfony/dom-crawler)
twig/twig in (/srv/glpi/vendor/twig/twig/src)
twig/string-extra in (/srv/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 in (/srv/glpi/vendor/symfony/polyfill-php80)
symfony/polyfill-php81 in (/srv/glpi/vendor/symfony/polyfill-php81)
symfony/polyfill-php82 in (/srv/glpi/vendor/symfony/polyfill-php82)
phpCas version 1.3.8 in (/usr/share/php/CAS/source)
SQL replicas
Not active
Notifications
Way of sending emails: SMTP (anonymous@10.74.1.15)
Code of Conduct
Is there an existing issue for this?
Version
10.0.3
Bug description
When creating a new ticket, we have made some filed mandatory. Previously, when you created a ticket in 9.5.x, if there was a mandatory field not filled in and you tried to create the ticket, there would be a popup telling you about the missing information, and you would have the opportunity to fill it in.
Now, in 10.0.3, in the same circumstances, when clicking the add button, we still get the popup about the filed not being filled in, but we lose all the information already entered.
Relevant log output
No response
Page URL
No response
Steps To reproduce
No response
Your GLPI setup information
Informations sur le système, l'installation et la configuration
Server
GLPI constants
Libraries
SQL replicas
Notifications
Plugins list
Locales overrides
Anything else?
No response