[x] I agree to follow this project's Code of Conduct
Is there an existing issue for this?
[x] I have searched the existing issues
Version
10.0.3
Bug description
All attempts to configure the simplified interface fail.
In debug mode I get the log:
Uncaught Exception TypeError: CommonITILObject::restoreInputAndDefaults(): Argument #2 ($options) must be of type array, null given, called in /var/www/html/nittech/glpi/src/Ticket.php on line 3909 in / var/www/html/nittech/glpi/src/CommonITILObject.php at line 366
But I can't find anything other than the files available here.
Relevant log output
Uncaught Exception TypeError: CommonITILObject::restoreInputAndDefaults(): Argument #2 ($options) must be of type array, null given, called in /var/www/html/nittech/glpi/src/Ticket.php on line 3909 in /var/www/html/nittech/glpi/src/CommonITILObject.php at line 366
1 - Open the assistance tab
2 - Tickets
3 - Template option
4 - Default templates (at this point, it doesn't matter if it's in the default templetate or creating a new one, the error always happens)
5 - Simplified interface
Your GLPI setup information
Instruções de instalação e configuração
GLPI 10.0.3 ( => /var/www/html/nittech/glpi)
Installation mode: TARBALL
Current language:pt_BR
Server
Operating system: Linux glpi-server-2 5.14.0-70.17.1.el9_0.cloud.x86_64 #1 SMP PREEMPT Fri Jul 29 17:24:52 UTC 2022 x86_64
PHP 8.0.23 fpm-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl,
date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl,
pcre, pdo_mysql, pdo_sqlite, session, sockets, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl,
zip, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
upload_max_filesize="2M"
Software: Apache/2.4.51 (Rocky Linux) OpenSSL/3.0.1 ()
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.102 Safari/537.36 OPR/90.0.4480.84
Server Software: MariaDB Server
Server Version: 10.5.16-MariaDB
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: nitglpi@localhost/glpinitdb
Host info: Localhost via UNIX socket
PHP version (8.0.23) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.5.16) is supported.
The log file has been created successfully.
Write access to /var/www/html/nittech/glpi/files/_cache has been validated.
Write access to /var/www/html/nittech/glpi/config has been validated.
Write access to /var/www/html/nittech/glpi/files/_cron has been validated.
Write access to /var/www/html/nittech/glpi/files has been validated.
Write access to /var/www/html/nittech/glpi/files/_dumps has been validated.
Write access to /var/www/html/nittech/glpi/files/_graphs has been validated.
Write access to /var/www/html/nittech/glpi/files/_lock has been validated.
Write access to /var/www/html/nittech/glpi/files/_pictures has been validated.
Write access to /var/www/html/nittech/glpi/files/_plugins has been validated.
Write access to /var/www/html/nittech/glpi/files/_rss has been validated.
Write access to /var/www/html/nittech/glpi/files/_sessions has been validated.
Write access to /var/www/html/nittech/glpi/files/_tmp has been validated.
Write access to /var/www/html/nittech/glpi/files/_uploads has been validated.
Web access to the files directory should not be allowed
Check the .htaccess file and the web server configuration.
For security reasons, SELinux mode should be Enforcing.
PHP directive "session.cookie_secure" should be set to "on" when GLPI can be accessed on HTTPS protocol.
PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/nittech/glpi/marketplace has been validated.
Access to timezone database (mysql) is not allowed.
htmlawed/htmlawed version 1.2.9 in (/var/www/html/nittech/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.6.0 in (/var/www/html/nittech/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/html/nittech/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.5.0 in (/var/www/html/nittech/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/html/nittech/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/html/nittech/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/html/nittech/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/html/nittech/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/html/nittech/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/html/nittech/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/html/nittech/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/html/nittech/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/html/nittech/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/html/nittech/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/html/nittech/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/html/nittech/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/html/nittech/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/html/nittech/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/html/nittech/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/html/nittech/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/html/nittech/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/html/nittech/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/html/nittech/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/html/nittech/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/html/nittech/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/html/nittech/glpi/vendor/psr/simple-cache/src)
psr/cache in (/var/www/html/nittech/glpi/vendor/psr/cache/src)
league/csv in (/var/www/html/nittech/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/html/nittech/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/html/nittech/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/html/nittech/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/html/nittech/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/html/nittech/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/html/nittech/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/html/nittech/glpi/vendor/symfony/cache)
html2text/html2text in (/var/www/html/nittech/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/html/nittech/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/html/nittech/glpi/vendor/symfony/dom-crawler)
twig/twig in (/var/www/html/nittech/glpi/vendor/twig/twig/src)
twig/string-extra in (/var/www/html/nittech/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 in (/var/www/html/nittech/glpi/vendor/symfony/polyfill-php81)
symfony/polyfill-php82 in (/var/www/html/nittech/glpi/vendor/symfony/polyfill-php82)
SQL replicas
Not active
Notifications
Way of sending emails: SMTP+SSL (contato@nittech.com.br@smtp.titan.email)
Code of Conduct
Is there an existing issue for this?
Version
10.0.3
Bug description
All attempts to configure the simplified interface fail. In debug mode I get the log:
Uncaught Exception TypeError: CommonITILObject::restoreInputAndDefaults(): Argument #2 ($options) must be of type array, null given, called in /var/www/html/nittech/glpi/src/Ticket.php on line 3909 in / var/www/html/nittech/glpi/src/CommonITILObject.php at line 366
But I can't find anything other than the files available here.
Relevant log output
Page URL
https://helpdesk.nittech.com.br/front/tickettemplate.form.php?id=3
Steps To reproduce
1 - Open the assistance tab 2 - Tickets 3 - Template option 4 - Default templates (at this point, it doesn't matter if it's in the default templetate or creating a new one, the error always happens) 5 - Simplified interface
Your GLPI setup information
Instruções de instalação e configuração
Server
GLPI constants
Libraries
SQL replicas
Notifications
Plugins list
Anything else?
No response