glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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The problem of upgrading to version 10.0.5. #13286

Closed Badkempachi closed 1 year ago

Badkempachi commented 1 year ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.4-dev

Bug description

Hello, There is a problem upgrading from the current version 10.0.4-dev to version 10.0.5. error_update

When I try to update from the night build(10.0-e5ffbbb.tar.gz), I get an error glpi_update

Relevant log output

migration_to_10.0.4.log:
2022-09-27 17:24:56 [9@glpi.localhost.com]
0 seconds for "Work in progress..." @ 2022-09-27 17:24:56 [9@glpi.localhost.com]
0 seconds for "Change of the database layout - glpi_tickets" @ 2022-10-06 11:32:14 [@glpi.localhost.com]
0 seconds for "Work in progress..." @ 2022-10-06 11:32:14 [@glpi.localhost.com ]
0 seconds for "Changing the DB structure - glpi_items_remotemanagements" @ 2022-10-06 11:32:14 [@glpi.localhost.com ]
0 seconds for "Changing the DB structure - glpi_items_devicecameras_imageresolutions" @ 2022-10-06 11:32:14 [@glpi.localhost.com ]
0 seconds for "Changing the DB structure - glpi_items_devicecameras_imageformats" @ 2022-10-06 11:32:14 [@glpi.localhost.com ]
0 seconds for "Settings values added for cas_version (core)." @ 2022-10-10 11:13:59 [9@glpi.localhost.com]
0 seconds for "Work in progress..." @ 2022-10-10 11:13:59 [9@glpi.localhost.com]
0 seconds for "Change of the database layout - glpi_computers" @ 2022-10-10 11:13:59 [9@glpi.localhost.com]
0 seconds for "Change of the database layout - glpi_dashboards_items" @ 2022-10-10 11:13:59 [9@glpi.localhost.com]
0 seconds for "Change of the database layout - glpi_items_operatingsystems" @ 2022-10-10 11:13:59 [9@glpi.localhost.com]
0 seconds for "Change of the database layout - glpi_agents" @ 2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Work in progress..." @ 2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Changing the database structure - glpi_dashboards_items" @ 2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Changing the database structure - glpi_agents" @ 2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Settings values added for enabled_inventory (inventory)." @ 2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Task completed." @ 2022-11-14 12:53:37 [9@glpi.localhost.com]
0 seconds for "Work in progress..." @ 2022-11-14 12:53:37 [9@glpi.localhost.com]
0 seconds for "Changing the database structure - glpi_dashboards_items" @ 2022-11-14 12:53:37 [9@glpi.localhost.com]
0 seconds for "Task completed." @ 

migration_to_10.0.5.log
2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Work in progress..." @ 2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Task completed." @ 2022-11-14 12:53:37 [9@glpi.localhost.com]
0 seconds for "Work in progress..." @ 2022-11-14 12:53:37 [9@glpi.localhost.com]
0 seconds for "Task completed." @ 

migration_to_10.0.6.log:
2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Work in progress..." @ 2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Task completed." @ 2022-11-14 12:53:37 [9@glpi.localhost.com]
0 seconds for "Work in progress..." @ 2022-11-14 12:53:37 [9@glpi.localhost.com]
0 seconds for "Task completed." @ 

migration_to_10.1.0.log:
2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Work in progress..." @ 2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Changing the database structure - glpi_entities" @ 2022-11-14 12:49:14 [9@glpi.localhost.com]
0 seconds for "Database structure change - glpi_entities" @ 

warning_during_migration_to_10.1.0.log:
2022-11-14 12:49:14 [9@glpi.localhost.com]
New rights has been added for rule_change, you should review ACLs after update @ 

php-errors.log:
[2022-11-14 12:53:37] glpiphplog.CRITICAL:   *** Uncaught Exception Error: Undefined constant CommonITILObject::SURVEY in /var/www/html/glpi/install/migrations/update_10.0.x_to_10.1.0/changesatisfactions.php at line 128
  Backtrace :
  install/migrations/update_10.0.x_to_10.1.0.php:59  require()
  src/Update.php:267                                 update100xto1010()
  install/update.php:143                             Update->doUpdates()
  install/update.php:252                             doUpdateDb()

Page URL

No response

Steps To reproduce

No response

Your GLPI setup information

System, installation and configuration information
GLPI 10.0.4-dev ( => /var/www/html/glpi)
Installation mode: TARBALL
Current language:ru_RU

Server
 
Operating system: Linux glpi.localhost.com 5.4.17-2136.311.6.1.el8uek.x86_64 #2 SMP Thu Sep 22 19:29:28 PDT 2022 x86_64
PHP 8.0.25 fpm-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl,
    date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysql, mysqli,
    mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, session, shmop, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem,
    sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="512M" post_max_size="24M" safe_mode="" session.save_handler="files"
    upload_max_filesize="24M" 
Software: Apache/2.4.37 (Oracle Linux) OpenSSL/1.1.1k ()
    Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0
Server Software: MariaDB Server
    Server Version: 10.3.35-MariaDB
    Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    Parameters: root@localhost/GLPI
    Host info: Localhost via UNIX socket

PHP version (8.0.25) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.3.35) is supported.
The log file has been created successfully.
Write access to /var/www/html/glpi/files/_cache has been validated.
Write access to /var/www/html/glpi/config has been validated.
Write access to /var/www/html/glpi/files/_cron has been validated.
Write access to /var/www/html/glpi/files has been validated.
Write access to /var/www/html/glpi/files/_dumps has been validated.
Write access to /var/www/html/glpi/files/_graphs has been validated.
Write access to /var/www/html/glpi/files/_lock has been validated.
Write access to /var/www/html/glpi/files/_pictures has been validated.
Write access to /var/www/html/glpi/files/_plugins has been validated.
Write access to /var/www/html/glpi/files/_rss has been validated.
Write access to /var/www/html/glpi/files/_sessions has been validated.
Write access to /var/www/html/glpi/files/_tmp has been validated.
Write access to /var/www/html/glpi/files/_uploads has been validated.
Web access to the files directory should not be allowed but this cannot be checked automatically on this instance.
Make sure access to error log file (/files/_log/php-errors.log) is forbidden; otherwise review .htaccess file and web server configuration.
For security reasons, SELinux mode should be Enforcing.
PHP directive "session.cookie_secure" should be set to "on" when GLPI can be accessed on HTTPS protocol.
PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/glpi/marketplace has been validated.
Timezones seems loaded in database.

GLPI constants
 
GLPI_ROOT: "/var/www/html/glpi"
GLPI_CONFIG_DIR: "/var/www/html/glpi/config"
GLPI_VAR_DIR: "/var/www/html/glpi/files"
GLPI_MARKETPLACE_DIR: "/var/www/html/glpi/marketplace"
GLPI_USE_CSRF_CHECK: "1"
GLPI_CSRF_EXPIRES: "7200"
GLPI_CSRF_MAX_TOKENS: "100"
GLPI_USE_IDOR_CHECK: "1"
GLPI_IDOR_EXPIRES: "7200"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\\/\\/[^@:]+(\\/.*)?$/"]
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_INSTALL_MODE: "TARBALL"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: "0"
GLPI_CENTRAL_WARNINGS: "1"
GLPI_DOC_DIR: "/var/www/html/glpi/files"
GLPI_CACHE_DIR: "/var/www/html/glpi/files/_cache"
GLPI_CRON_DIR: "/var/www/html/glpi/files/_cron"
GLPI_DUMP_DIR: "/var/www/html/glpi/files/_dumps"
GLPI_GRAPH_DIR: "/var/www/html/glpi/files/_graphs"
GLPI_LOCAL_I18N_DIR: "/var/www/html/glpi/files/_locales"
GLPI_LOCK_DIR: "/var/www/html/glpi/files/_lock"
GLPI_LOG_DIR: "/var/www/html/glpi/files/_log"
GLPI_PICTURE_DIR: "/var/www/html/glpi/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "/var/www/html/glpi/files/_plugins"
GLPI_RSS_DIR: "/var/www/html/glpi/files/_rss"
GLPI_SESSION_DIR: "/var/www/html/glpi/files/_sessions"
GLPI_TMP_DIR: "/var/www/html/glpi/files/_tmp"
GLPI_UPLOAD_DIR: "/var/www/html/glpi/files/_uploads"
GLPI_INVENTORY_DIR: "/var/www/html/glpi/files/_inventories"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/glpi-plugins/"
GLPI_I18N_DIR: "/var/www/html/glpi/locales"
GLPI_VERSION: "10.0.4-dev"
GLPI_SCHEMA_VERSION: "10.0.4-dev@0a80a403942e42b997303981aed9ce852f029bd0"
GLPI_MARKETPLACE_PRERELEASES: true
GLPI_MIN_PHP: "7.4.0"
GLPI_MAX_PHP: "8.3.0"
GLPI_YEAR: "2022"

Libraries
 
htmlawed/htmlawed version 1.2.9 in (/var/www/html/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.6.0 in (/var/www/html/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/html/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.5.0 in (/var/www/html/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/html/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/html/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/html/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/html/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/html/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/html/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/html/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/html/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/html/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/html/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/html/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/html/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/html/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/html/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/html/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/html/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/html/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/html/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/html/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/html/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/html/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/html/glpi/vendor/psr/simple-cache/src)
psr/cache in (/var/www/html/glpi/vendor/psr/cache/src)
league/csv in (/var/www/html/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/html/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/html/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/html/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/html/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/html/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/html/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/html/glpi/vendor/symfony/cache)
html2text/html2text in (/var/www/html/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/html/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/html/glpi/vendor/symfony/dom-crawler)
twig/twig in (/var/www/html/glpi/vendor/twig/twig/src)
twig/string-extra in (/var/www/html/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 in (/var/www/html/glpi/vendor/symfony/polyfill-php81)
symfony/polyfill-php82 in (/var/www/html/glpi/vendor/symfony/polyfill-php82)

LDAP directories
 
Server: '10.0.104.2', Port: '3268', BaseDN: 'DC=localhost,DC=ru', Connection filter:
        '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN:
        'CN=ldapsearch-glpi,OU=Special,DC=localhost,DC=ru', Use TLS: none

SQL replicas
 
Not active

Notifications
 
Way of sending emails: SMTP (anonymous@mail2.localhost.com)

Plugins list
 
    advancedplanning     Name: advancedplanning               Version: 1.1.0      State: Installed / not activated               
        Install Method: Marketplace
    archisw              Name: Apps structures                Version: 2.2.9      State: Installed / not activated               
        Install Method: Marketplace
    archibp              Name: Business Processes             Version: 1.0.7      State: Not installed                           
        Install Method: Marketplace
    cmdb                 Name: CMDB                           Version: 3.0.3      State: Installed / not activated               
        Install Method: Marketplace
    connections          Name: Connections                    Version: 10.0.0     State: Installed / not activated               
        Install Method: Marketplace
    archidata            Name: Data structures                Version: 1.0.9      State: Installed / not activated               
        Install Method: Marketplace
    dataflows            Name: Dataflows                      Version: 2.2.13     State: Installed / not activated               
        Install Method: Marketplace
    archimap             Name: Diagrams                       Version: 3.2.9      State: Installed / not activated               
        Install Method: Marketplace
    manageentities       Name: Entities portal                Version: 4.0.2      State: Enabled                                 
        Install Method: Marketplace
    escalade             Name: Escalation                     Version: 2.8.0      State: Installed / not activated               
        Install Method: Marketplace
    financialreports     Name: Financial reports              Version: 3.0.0      State: Installed / not activated               
        Install Method: Marketplace
    glpiinventory        Name: GLPI Inventory                 Version: 1.0.4      State: Enabled                                 
        Install Method: Marketplace
    addressing           Name: IP Adressing                   Version: 3.0.1      State: Installed / not activated               
        Install Method: Marketplace
    printercounters      Name: Printer counters               Version: 2.0.0      State: Installed / not activated               
        Install Method: Marketplace
    protocolsmanager     Name: Protocols manager              Version: 1.4.2      State: Not installed                           
        Install Method: Marketplace
    reports              Name: Reports                        Version: 1.14.1     State: Installed / not activated               
        Install Method: Marketplace
    shellcommands        Name: Shell Commands                 Version: 4.0.1      State: Installed / not activated               
        Install Method: Marketplace
    manufacturersimports Name: Suppliers imports              Version: 3.0.2      State: Enabled                                 
        Install Method: Marketplace
    tag                  Name: Tag Management                 Version: 2.10.0     State: Enabled                                 
        Install Method: Marketplace
    typology             Name: Typologies                     Version: 3.0.0      State: Installed / not activated               
        Install Method: Marketplace
    useditemsexport      Name: Used items export              Version: 2.5.1      State: Enabled                                 
        Install Method: Marketplace
    mreporting           Name: Подробные отчеты          Version: 1.8.2      State: Enabled                         
                Install Method: Marketplace

Anything else?

No response

cedric-anne commented 1 year ago

Hi,

The update process is trying to execute the migration to GLPI 10.1.0. Unless you copied the install directory from GLPI 10.1 into GLPI 10.0.5 files, this error should not happen. Did you manipulate GLPI source files ?

trasher commented 1 year ago

Agree with Cedric; error is from a 10.1.0 update try; this issue is not valid.

cedric-anne commented 1 year ago

10.0 nightly build archive does not contains install/migrations/update_10.0.x_to_10.1.0.php file.