mat44444
commented
1 year ago hi, there no files being deleted. That was a syns issue between two GLPI node. To keep web acces fast to enduser, we made a load balance over NGINX that route user to one node and other task to the second node(Fusion inventory import/cron/mail collector/AD import/send notification). We have a RSYNC process to merge file différencial every 2 minute. For some reaseon the RSYNC cron was stuck.
Thank for the fix
De : Curtis Conard @.> Envoyé : 3 décembre 2022 04:42 À : glpi-project/glpi @.> Cc : mat44444 @.>; Author @.> Objet : Re: [glpi-project/glpi] Missing image in notification stop all notification to be send. (Issue #13516)
Hello,
Do you know how/why the files are being deleted from the file system rather than deleting the document in GLPI?
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castpedrohutic
cedric-anne
Code of Conduct
Is there an existing issue for this?
Version
10.0.5
Bug description
Notification stop beeing sent by mail. looking a the log, a missing file appear. making a false file of the same name, let's the process continue and solve the issue.
Maybe a good idea to handle the kind of exception
Relevant log output
Page URL
No response
Steps To reproduce
1) Stop the notification processe 2) Generate a ntoficiation that contain an image, like a new ticket with image 3) Delete from file directory the specify image 4) restart notification process.
After that all other notification arent handle and are stuck in the process
Your GLPI setup information
Informations sur le système, l'installation et la configuration
Server
Operating system: Linux srv-pr-apachedmzv1.ipa.urgences-sante.qc.ca 4.18.0-372.32.1.el8_6.x86_64 #1 SMP Fri Oct 7 12:35:10 EDT 2022 x86_64 PHP 8.1.12 fpm-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imap, intl, json, ldap, libxml, mbstring, memcached, msgpack, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, phpiredis, redis, session, snmp, sockets, sodium, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="600" memory_limit="512M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="20M" Software: Apache/2.4.37 (Red Hat Enterprise Linux) () Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36 Server Software: MariaDB Server Server Version: 10.2.35-MariaDB-log Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION Parameters: glpi_gri@207.96.146.199:3306/GRI Host info: 207.96.146.199 via TCP/IP PHP version (8.1.12) is supported. Sessions configuration is OK. Allocated memory is sufficient. mysqli extension is installed. Following extensions are installed: dom, fileinfo, json, simplexml. curl extension is installed. gd extension is installed. intl extension is installed. libxml extension is installed. zlib extension is installed. The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present. Database engine version (10.2.35) is supported. No files from previous GLPI version detected. The log file has been created successfully. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_cache has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/config has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_cron has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_dumps has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_graphs has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_lock has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_pictures has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_plugins has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_rss has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_sessions has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_tmp has been validated. Write access to /secret/gri.dmz.urgences-sante.qc.ca/files/_uploads has been validated. The following directories should be placed outside "/secret/gri.dmz.urgences-sante.qc.ca": ‣ "/secret/gri.dmz.urgences-sante.qc.ca/files" ("GLPI_VAR_DIR") ‣ "/secret/gri.dmz.urgences-sante.qc.ca/config" ("GLPI_CONFIG_DIR") You can ignore this suggestion if you are certain that these directories are not accessible through your web server. For security reasons, SELinux mode should be Enforcing. PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values. exif extension is installed. ldap extension is installed. openssl extension is installed. zip extension is installed. bz2 extension is installed. Zend OPcache extension is installed. Following extensions are installed: ctype, iconv, mbstring, sodium. Write access to /secret/gri.dmz.urgences-sante.qc.ca/marketplace has been validated. Timezones seems loaded in database.GLPI constants
Libraries
LDAP directories
Server: 'ldap://urgences-sante.local', Port: '389', BaseDN: 'dc=urgences-sante,dc=local', Connection filter: '(&(objectClass=user)(objectCategory=person)(!(distinguishedName:=%désactivés%))(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN: 'CN=Sys_Qry_Ldap,OU=System,OU=Comptes,DC=Urgences-sante,DC=local', Use TLS: noneSQL replicas
Notifications
Plugins list
addressing Name: Adressage IP Version: 3.0.1 State: Enabled Install Method: Marketplace advanceddashboard Name: advanceddashboard Version: 1.4.3 State: Enabled Install Method: Marketplace advancedplanning Name: advancedplanning Version: 1.1.0 State: Enabled Install Method: Marketplace approvalbymail Name: Approval by mail Version: 2.1.1 State: Enabled Install Method: Marketplace treeview Name: Arborescence Version: 1.10.0 State: Enabled Install Method: Marketplace fields Name: Champs supplémentaires Version: 1.19.0 State: Enabled Install Method: Marketplace mydashboard Name: Dashboard Version: 2.1.4 State: Enabled Install Method: Marketplace datainjection Name: Data Injection Version: 2.12.0 State: Enabled Install Method: Marketplace consumables Name: Demande de consommables Version: 2.0.0 State: Enabled Install Method: Marketplace useditemsexport Name: Export des éléments utilisés Version: 2.5.1 State: Enabled Install Method: Marketplace formcreator Name: Form Creator Version: 2.13.3 State: Enabled Install Method: Marketplace gantt Name: gantt Version: 1.0.1 State: Enabled Install Method: Marketplace gappessentials Name: Gapp Essentials Version: 2.1.1 State: Enabled Install Method: Marketplace geninventorynumber Name: Génération de numéros d'invent Version: 2.8.3 State: Enabled Install Method: Marketplace genericobject Name: Gestion d'objets Version: 2.14.1 State: Enabled Install Method: Marketplace order Name: Gestion des commandes Version: 2.10.0 State: Enabled Install Method: Marketplace agentconfig Name: GLPI Agent config Version: 1.2.0 State: Enabled Install Method: Marketplace glpiinventory Name: GLPI Inventory Version: 1.0.5 State: Enabled Install Method: Marketplace tasklists Name: Liste des tâches Version: 2.0.3 State: Installed / not activated Install Method: Marketplace releases Name: Mises en production Version: 2.0.3 State: Enabled Install Method: Marketplace oauthimap Name: Oauth IMAP Version: 1.4.1 State: Enabled Install Method: Marketplace collaborativetools Name: Outils collaboratifs Version: 1.2.2 State: Enabled Install Method: Marketplace ldaptools Name: Outils LDAP Version: 0.0.3 State: Not installed Install Method: Marketplace gdpr Name: Outils RGPD Version: 2.0.3 State: Not installed Install Method: Marketplace mreporting Name: Plus de rapports Version: 1.8.2 State: Enabled Install Method: Marketplace satisfaction Name: Plus de satisfaction Version: 1.6.1 State: Enabled Install Method: Marketplace localeoverride Name: Renommer les chaînes de GLPI Version: 1.1.5 State: Enabled Install Method: Marketplace dashboard Name: Tableau de bord Version: 1.0.2 State: Installed / not activated Install Method: Manual taskdrop Name: TaskDrop Version: 2.0.0 State: Enabled Install Method: Marketplace vip Name: VIP Version: 1.8.2 State: Enabled Install Method: MarketplaceAnything else?
No response