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glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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Inventory Does not update computers #14058

Closed antoniojunior23 closed 1 year ago

antoniojunior23 commented 1 year ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.6

Bug description

After updating the version to glpi 10.0.6, the automatic inventory of computers does not work, even with the function enabled, through the domain hosted on hostgator. Using agent version 1.4 and pointing: meudominio.com.br/front/inventory.php

Relevant log output

No response

Page URL

Steps To reproduce

No response

Your GLPI setup information

Instruções de instalação e configuração
GLPI 10.0.6 ( => /home4/marilia/central.grupomarilia.com.br)
Installation mode: TARBALL
Current language:pt_BR
Server
 
Operating system: Linux br1046.hostgator.com.br 4.19.150-76.ELK.el7.x86_64 #1 SMP Wed Oct 7 01:33:43 CDT 2020 x86_64
PHP 8.2.2 litespeed (Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl,
    date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, libxml, litespeed, mbstring,
    mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, random, readline, session,
    soap, sockets, sodium, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="60" memory_limit="512M" post_max_size="516M" safe_mode="" session.save_handler="files"
    upload_max_filesize="512M" 
Software: Apache ()
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36
Server Software: Percona Server (GPL), Release 23, Revision 500fcf5
    Server Version: 5.7.23-23
    Server SQL Mode: NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    Parameters: marilia_salin@localhost/marilia_glpi
    Host info: Localhost via UNIX socket

PHP version (8.2.2) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (5.7.23) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_cache has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/config has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_cron has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_dumps has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_graphs has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_lock has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_pictures has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_plugins has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_rss has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_sessions has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_tmp has been validated.
Write access to /home4/marilia/central.grupomarilia.com.br/files/_uploads has been validated.
The following directories should be placed outside "/home4/marilia/central.grupomarilia.com.br":
‣ "/home4/marilia/central.grupomarilia.com.br/files" ("GLPI_VAR_DIR")
‣ "/home4/marilia/central.grupomarilia.com.br/config" ("GLPI_CONFIG_DIR")
You can ignore this suggestion if you are certain that these directories are not accessible through your web server.
For security reasons, SELinux mode should be Enforcing.
PHP directive "session.cookie_secure" should be set to "on" when GLPI can be accessed on HTTPS protocol.
PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.
exif extension is installed.
ldap extension is not present.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /home4/marilia/central.grupomarilia.com.br/marketplace has been validated.
Access to timezone database (mysql) is not allowed.
GLPI constants
 
GLPI_ROOT: "/home4/marilia/central.grupomarilia.com.br"
GLPI_CONFIG_DIR: "/home4/marilia/central.grupomarilia.com.br/config"
GLPI_VAR_DIR: "/home4/marilia/central.grupomarilia.com.br/files"
GLPI_MARKETPLACE_DIR: "/home4/marilia/central.grupomarilia.com.br/marketplace"
GLPI_USE_CSRF_CHECK: "1"
GLPI_CSRF_EXPIRES: "7200"
GLPI_CSRF_MAX_TOKENS: "100"
GLPI_USE_IDOR_CHECK: "1"
GLPI_IDOR_EXPIRES: "7200"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\\/\\/[^@:]+(\\/.*)?$/"]
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_INSTALL_MODE: "TARBALL"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: "0"
GLPI_CENTRAL_WARNINGS: "1"
GLPI_DOC_DIR: "/home4/marilia/central.grupomarilia.com.br/files"
GLPI_CACHE_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_cache"
GLPI_CRON_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_cron"
GLPI_DUMP_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_dumps"
GLPI_GRAPH_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_graphs"
GLPI_LOCAL_I18N_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_locales"
GLPI_LOCK_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_lock"
GLPI_LOG_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_log"
GLPI_PICTURE_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_plugins"
GLPI_RSS_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_rss"
GLPI_SESSION_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_sessions"
GLPI_TMP_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_tmp"
GLPI_UPLOAD_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_uploads"
GLPI_INVENTORY_DIR: "/home4/marilia/central.grupomarilia.com.br/files/_inventories"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/glpi-plugins/"
GLPI_I18N_DIR: "/home4/marilia/central.grupomarilia.com.br/locales"
GLPI_VERSION: "10.0.6"
GLPI_SCHEMA_VERSION: "10.0.6"
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MIN_PHP: "7.4.0"
GLPI_MAX_PHP: "8.3.0"
GLPI_YEAR: "2023"
Libraries
 
htmlawed/htmlawed version 1.2.9 in (/home4/marilia/central.grupomarilia.com.br/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.6.0 in (/home4/marilia/central.grupomarilia.com.br/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/home4/marilia/central.grupomarilia.com.br/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.6.2 in (/home4/marilia/central.grupomarilia.com.br/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/home4/marilia/central.grupomarilia.com.br/vendor/michelf/php-markdown/Michelf)
true/punycode in (/home4/marilia/central.grupomarilia.com.br/vendor/true/punycode/src)
iamcal/lib_autolink in (/home4/marilia/central.grupomarilia.com.br/vendor/iamcal/lib_autolink)
sabre/dav in (/home4/marilia/central.grupomarilia.com.br/vendor/sabre/dav/lib/DAV)
sabre/http in (/home4/marilia/central.grupomarilia.com.br/vendor/sabre/http/lib)
sabre/uri in (/home4/marilia/central.grupomarilia.com.br/vendor/sabre/uri/lib)
sabre/vobject in (/home4/marilia/central.grupomarilia.com.br/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/home4/marilia/central.grupomarilia.com.br/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/home4/marilia/central.grupomarilia.com.br/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/home4/marilia/central.grupomarilia.com.br/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/home4/marilia/central.grupomarilia.com.br/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/home4/marilia/central.grupomarilia.com.br/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/home4/marilia/central.grupomarilia.com.br/vendor/elvanto/litemoji/src)
symfony/console in (/home4/marilia/central.grupomarilia.com.br/vendor/symfony/console)
scssphp/scssphp in (/home4/marilia/central.grupomarilia.com.br/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/home4/marilia/central.grupomarilia.com.br/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/home4/marilia/central.grupomarilia.com.br/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/home4/marilia/central.grupomarilia.com.br/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/home4/marilia/central.grupomarilia.com.br/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/home4/marilia/central.grupomarilia.com.br/vendor/ramsey/uuid/src)
psr/log in (/home4/marilia/central.grupomarilia.com.br/vendor/psr/log/Psr/Log)
psr/simple-cache in (/home4/marilia/central.grupomarilia.com.br/vendor/psr/simple-cache/src)
psr/cache in (/home4/marilia/central.grupomarilia.com.br/vendor/psr/cache/src)
league/csv in (/home4/marilia/central.grupomarilia.com.br/vendor/league/csv/src)
mexitek/phpcolors in (/home4/marilia/central.grupomarilia.com.br/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/home4/marilia/central.grupomarilia.com.br/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/home4/marilia/central.grupomarilia.com.br/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/home4/marilia/central.grupomarilia.com.br/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/home4/marilia/central.grupomarilia.com.br/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/home4/marilia/central.grupomarilia.com.br/vendor/paragonie/sodium_compat/src)
symfony/cache in (/home4/marilia/central.grupomarilia.com.br/vendor/symfony/cache)
html2text/html2text in (/home4/marilia/central.grupomarilia.com.br/vendor/html2text/html2text/src)
symfony/css-selector in (/home4/marilia/central.grupomarilia.com.br/vendor/symfony/css-selector)
symfony/dom-crawler in (/home4/marilia/central.grupomarilia.com.br/vendor/symfony/dom-crawler)
twig/twig in (/home4/marilia/central.grupomarilia.com.br/vendor/twig/twig/src)
twig/string-extra in (/home4/marilia/central.grupomarilia.com.br/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 not found
symfony/polyfill-php82 in (/home4/marilia/central.grupomarilia.com.br/vendor/symfony/polyfill-php82)
SQL replicas
 
Not active
Notifications
 
Way of sending emails: PHP
Plugins list
 
    glpiinventory        Name: GLPI Inventory                 Version: 1.1.0      State: Enabled                                 
        Install Method: Manual

Anything else?

glpi agent logs: [Fri Feb 10 17:50:51 2023][info] GLPI Agent service starting [Fri Feb 10 17:50:52 2023][info] [http server] HTTPD service started on port 62354 [Fri Feb 10 17:50:53 2023][info] GLPI Agent memory usage: WSS=4288512 PFU=105697280 [Fri Feb 10 17:50:53 2023][info] target server0: next run: Fri Feb 10 18:49:14 2023 - https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:50:56 2023][info] target server0: server https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:50:56 2023][info] sending prolog request to server0 [Fri Feb 10 17:51:07 2023][error] [http client] communication error: 406 Not Acceptable, [Fri Feb 10 17:51:07 2023][error] No answer from server at https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:51:07 2023][info] target server0: next run: Fri Feb 10 17:52:07 2023 - https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:52:07 2023][info] target server0: server https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:52:07 2023][info] sending prolog request to server0 [Fri Feb 10 17:52:07 2023][error] [http client] communication error: 406 Not Acceptable, [Fri Feb 10 17:52:07 2023][error] No answer from server at https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:52:07 2023][info] target server0: next run: Fri Feb 10 17:54:07 2023 - https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:52:07 2023][info] GLPI Agent memory usage: WSS=3317760 PFU=120877056 [Fri Feb 10 17:53:09 2023][info] running task Deploy: storage maintenance event [Fri Feb 10 17:53:11 2023][info] GLPI Agent memory usage: WSS=3407872 PFU=125456384 [Fri Feb 10 17:54:07 2023][info] target server0: server https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:54:07 2023][info] sending prolog request to server0 [Fri Feb 10 17:54:08 2023][error] [http client] communication error: 406 Not Acceptable, [Fri Feb 10 17:54:08 2023][error] No answer from server at https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:54:08 2023][info] target server0: next run: Fri Feb 10 17:58:08 2023 - https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:58:08 2023][info] target server0: server https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:58:08 2023][info] sending prolog request to server0 [Fri Feb 10 17:58:08 2023][error] [http client] communication error: 406 Not Acceptable, [Fri Feb 10 17:58:08 2023][error] No answer from server at https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:58:08 2023][info] target server0: next run: Fri Feb 10 18:06:08 2023 - https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 17:58:08 2023][info] GLPI Agent memory usage: WSS=3313664 PFU=127082496 [Fri Feb 10 18:03:36 2023][info] target server0: server https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 18:03:36 2023][info] sending prolog request to server0 [Fri Feb 10 18:03:36 2023][error] [http client] communication error: 406 Not Acceptable, [Fri Feb 10 18:03:36 2023][error] No answer from server at https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 18:03:36 2023][info] target server0: next run: Fri Feb 10 18:19:36 2023 - https://central.grupomarilia.com.br/front/inventory.php [Fri Feb 10 18:03:36 2023][info] GLPI Agent memory usage: WSS=3284992 PFU=128524288

stonebuzz commented 1 year ago

Hi @antoniojunior23

406 Not Acceptable

certainly a bad configuration of your web server

Best regards

github-actions[bot] commented 1 year ago

This issue has been closed as we only track bugs here.

You can get community support on forums or you can consider taking a subscription to get professional support. You can also contact GLPI editor team directly.