GPI 10.0.7 - LDAP error when new user is imported

[stdglpi]

Code of Conduct

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Is there an existing issue for this?

• [X] I have searched the existing issues

Version

10.0.7

Bug description

Hello all,

I'm facing an import problem that I encountered in 10.0.6. We have a local active directory synchronised with MSO365 (Azure AD connect) We set up Intune recently but I don't see what this has to do with the bug.

When I create my user in the active directory like the others and import it manually into GLPI I get a 500 error.

I have to connect to the SQL database to delete the imported user and then I can access the user menu again.

Despite my searches in the GLPI logs I can't find a log specific to the problem.

Relevant log output

No response

Page URL

No response

Steps To reproduce

No response

Your GLPI setup information

Operating system: Windows NT SRV-GLPI 10.0 build 14393 (Windows Server 2016) AMD64 PHP 8.1.4 cgi-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, gd, gettext, hash, iconv, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, readline, session, soap, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, zip, zlib) Setup: max_execution_time="600" memory_limit="192M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="2M" Software: Microsoft-IIS/10.0 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 Edg/114.0.1823.58 Server Software: MySQL Community Server - GPL Server Version: 8.0.28 Server SQL Mode: STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION

PHP version (8.1.4) is supported.PHP version (8.1.4) is supported.

Anything else?

No response

[cedric-anne]

I get a 500 error.

When a 500 error occurs, the trace of this error should be added to files/_log/php-errors.log. Could you check again if something is added here when you try to import your user ?

[stdglpi]

Hello @cedric-anne

I tried to import 2 users this morning, and it seems ok. the third one I have the error 500.

Task done : 30/06/2023 at 11:00 am

In fact when the error comes, the file "php-errors.log" does not increment... so I can't see the update.

[cedric-anne]

php-errors.log should be updated even with the trace of the PHP Deprecated warning. Please check that the webserver user has rights to wite in log files.

[stdglpi]

@cedric-anne

I have propagated the rights to the folder "wwwroot" of the IIS and the subfolder "GLPI"

I imported an user again, but the log file doesn't change

I checked also te file : "FastCGI_errors.log"

And I saw this log seems to refer to my problem (AuthLDAP.php)

24-May-2023 21:25:23 Europe/Paris] PHP Deprecated: addslashes(): Passing null to parameter #1 ($string) of type string is deprecated in C:\inetpub\wwwroot\glpi\src\AuthLDAP.php on line 2839 [24-May-2023 21:25:23 Europe/Paris] PHP Warning: Invalid value "" found for actor in "_users_id_observer". in C:\inetpub\wwwroot\glpi\src\CommonITILObject.php on line 8104 [25-May-2023 21:05:22 Europe/Paris] PHP Deprecated: addslashes(): Passing null to parameter #1 ($string) of type string is deprecated in C:\inetpub\wwwroot\glpi\src\AuthLDAP.php on line 2839 [07-Jun-2023 10:55:23 Europe/Paris] PHP Warning: Duplicated document item relation in C:\inetpub\wwwroot\glpi\src\Document_Item.php on line 135

[cedric-anne]

Without the trace of the 500 error, we cannot investigate.

[stdglpi]

understood, I try to upgrade my PHP and I will come back.

[trasher]

Seems like an issue outside GLPI scope. I close for now, feel free to reopen if you find any informaiton on a GLPI issue.

[stdglpi]

Hello @cedric-anne and @trasher

I saw that the last release GLPI 10.0.8 came out but i tried to focus on PHP first.

I was in PHP 8.1 with GLPI 10.0.7 I upgraded my PHP to 8.2.7 and now everything is working fine !

regards,