glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
4.31k stars 1.29k forks source link

Can't Select items to display by default #15540

Closed waaalex closed 1 year ago

waaalex commented 1 year ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.9

Bug description

I can't select assets to custom default display. Capture

Relevant log output

No log

Page URL

No response

Steps To reproduce

  1. Click on tool icon

Your GLPI setup information

Informations sur le système, l'installation et la configuration
GLPI 10.0.9 (/glpi => /var/www/html/glpi)
Installation mode: TARBALL
Current language:fr_FR

Server
 
Operating system: Linux srv-support.get.com 4.18.0-477.21.1.el8_8.x86_64 #1 SMP Thu Aug 10 13:51:50 EDT 2023 x86_64
PHP 8.1.22 fpm-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl,
    date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl,
    pcre, pdo_mysql, pdo_sqlite, session, sockets, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl,
    zip, zlib)
Setup: max_execution_time="600" memory_limit="64M" post_max_size="128M" safe_mode="" session.save_handler="files"
    upload_max_filesize="64M" 
Software: Apache/2.4.37 (AlmaLinux) OpenSSL/1.1.1k ()
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36
Server Software: MariaDB Server
    Server Version: 10.3.35-MariaDB
    Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    Parameters: glpi@localhost/glpi
    Host info: Localhost via UNIX socket

PHP version (8.1.22) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.
curl extension is installed.
gd extension is installed.
intl extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.3.35) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to /GLPI_FILES/_cache has been validated.
Write access to /GLPI_CONFIG has been validated.
Write access to /GLPI_FILES/_cron has been validated.
Write access to /GLPI_FILES has been validated.
Write access to /GLPI_FILES/_dumps has been validated.
Write access to /GLPI_FILES/_graphs has been validated.
Write access to /GLPI_FILES/_lock has been validated.
Write access to /GLPI_FILES/_pictures has been validated.
Write access to /GLPI_FILES/_plugins has been validated.
Write access to /GLPI_FILES/_rss has been validated.
Write access to /GLPI_FILES/_sessions has been validated.
Write access to /GLPI_FILES/_tmp has been validated.
Write access to /GLPI_FILES/_uploads has been validated.
SELinux configuration is OK.

Web server root directory configuration is not safe as it permits access to non-public files. See installation documentation for more details.
GLPI data directories are located in a secured path.
Sessions configuration is secured.
OS and PHP are relying on 64 bits integers.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/glpi/marketplace has been validated.
Timezones seems loaded in database.

GLPI constants
 
GLPI_ROOT: "/var/www/html/glpi"
GLPI_CONFIG_DIR: "/GLPI_CONFIG"
GLPI_VAR_DIR: "/GLPI_FILES"
GLPI_LOG_DIR: "/GLPI_LOG"
GLPI_MARKETPLACE_DIR: "/var/www/html/glpi/marketplace"
GLPI_USE_CSRF_CHECK: "1"
GLPI_CSRF_EXPIRES: "7200"
GLPI_CSRF_MAX_TOKENS: "100"
GLPI_USE_IDOR_CHECK: "1"
GLPI_IDOR_EXPIRES: "7200"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\\/\\/[^@:]+(\\/.*)?$/"]
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_INSTALL_MODE: "TARBALL"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: "0"
GLPI_CENTRAL_WARNINGS: "1"
GLPI_DOC_DIR: "/GLPI_FILES"
GLPI_CACHE_DIR: "/GLPI_FILES/_cache"
GLPI_CRON_DIR: "/GLPI_FILES/_cron"
GLPI_DUMP_DIR: "/GLPI_FILES/_dumps"
GLPI_GRAPH_DIR: "/GLPI_FILES/_graphs"
GLPI_LOCAL_I18N_DIR: "/GLPI_FILES/_locales"
GLPI_LOCK_DIR: "/GLPI_FILES/_lock"
GLPI_PICTURE_DIR: "/GLPI_FILES/_pictures"
GLPI_PLUGIN_DOC_DIR: "/GLPI_FILES/_plugins"
GLPI_RSS_DIR: "/GLPI_FILES/_rss"
GLPI_SESSION_DIR: "/GLPI_FILES/_sessions"
GLPI_TMP_DIR: "/GLPI_FILES/_tmp"
GLPI_UPLOAD_DIR: "/GLPI_FILES/_uploads"
GLPI_INVENTORY_DIR: "/GLPI_FILES/_inventories"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
GLPI_I18N_DIR: "/var/www/html/glpi/locales"
GLPI_VERSION: "10.0.9"
GLPI_SCHEMA_VERSION: "10.0.9@77fc44668eaae89b61d95fe606d20d93d66110cd"
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MIN_PHP: "7.4.0"
GLPI_MAX_PHP: "8.3.0"
GLPI_YEAR: "2023"

Libraries
 
htmlawed/htmlawed version 1.2.14 in (/var/www/html/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.8.0 in (/var/www/html/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/html/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.6.2 in (/var/www/html/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/html/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/html/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/html/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/html/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/html/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/html/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/html/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/html/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/html/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/html/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/html/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/html/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/html/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/html/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/html/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/html/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/html/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/html/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/html/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/html/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/html/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/html/glpi/vendor/psr/simple-cache/src)
psr/cache in (/var/www/html/glpi/vendor/psr/cache/src)
league/csv in (/var/www/html/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/html/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/html/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/html/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/html/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/html/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/html/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/html/glpi/vendor/symfony/cache)
html2text/html2text in (/var/www/html/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/html/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/html/glpi/vendor/symfony/dom-crawler)
twig/twig in (/var/www/html/glpi/vendor/twig/twig/src)
twig/string-extra in (/var/www/html/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 not found
symfony/polyfill-php82 in (/var/www/html/glpi/vendor/symfony/polyfill-php82)
league/oauth2-client in (/var/www/html/glpi/vendor/league/oauth2-client/src/Provider)
league/oauth2-google in (/var/www/html/glpi/vendor/league/oauth2-google/src/Provider)
thenetworg/oauth2-azure in (/var/www/html/glpi/vendor/thenetworg/oauth2-azure/src/Provider)

LDAP directories
 
Server: 'ldaps://10.0.0.12', Port: '636', BaseDN: 'dc=get, dc=com', Connection filter: none, RootDN: 'cn=admin.glpi, cn=users,
        dc=get, dc=com', Use TLS: none
Server: 'ldaps://10.0.0.11', Port: '636', BaseDN: 'dc=get, dc=com', Connection filter: none, RootDN: 'cn=admin.glpi, cn=users,
        dc=get, dc=com', Use TLS: none

SQL replicas
 
Not active

Notifications
 
Way of sending emails: SMTP (anonymous@10.0.0.26)

Plugins list
 
    fields               Name: Champs supplémentaires         Version: 1.14.0     State: Enabled                                 
        Install Method: Manual
    accounts             Name: Comptes                        Version: 3.0.0      State: Enabled                                 
        Install Method: Manual
    formcreator          Name: Form Creator                   Version: 2.13.6     State: Enabled                                 
        Install Method: Manual
    genericobject        Name: Gestion d'objets               Version: 2.12.0     State: Enabled                                 
        Install Method: Manual
    glpiinventory        Name: GLPI Inventory                 Version: 1.2.3      State: Enabled                                 
        Install Method: Manual
    pdf                  Name: Impression pdf                 Version: 2.1.0      State: Enabled                                 
        Install Method: Manual
    mycustomview         Name: MyCustomView                   Version: 1.1.3      State: Enabled                                 
        Install Method: Manual
    reports              Name: Rapports                       Version: 1.15.0     State: Enabled                                 
        Install Method: Manual

Anything else?

No response

trasher commented 1 year ago

Please provide logs.

waaalex commented 1 year ago

Which logs can i provide please?

cedric-anne commented 1 year ago

Which logs can i provide please?

image

waaalex commented 1 year ago

Ok i attach logs here. Thanks. mail-error.log php-errors.log sql-errors.log access-errors.log

cedric-anne commented 1 year ago

Here is an error in your logs that may explain the issue:

glpiphplog.ALERT:   *** PHP Compile Error (64): Cannot make non static method CommonDBTM::showForm() static in class PluginMycustomviewDisplayPreference in /var/www/html/glpi/plugins/mycustomview/inc/displaypreference.class.php at line 37 

Please try to disable the "mycustomview" plugin an see if problem persist. You should also create an issue on this plugin reprository.

waaalex commented 1 year ago

Magnifique. It works. Thank you for your support and sorry for loosing your time.