[X] I agree to follow this project's Code of Conduct
Is there an existing issue for this?
[X] I have searched the existing issues
Version
10.0.9
Bug description
When using pending reasons with auto-bumps configured, bumps are sent outside of working days.
I'd expected that these bumps aren't sent on non-working days (like if you configure auto-close for resolved tickets, non-working days are excluded when calculating the date on which the ticket will be closed).
Relevant log output
No response
Page URL
No response
Steps To reproduce
Create a follow up template
Create a pending reason with auto-bump enabled (every 1 days) with that follow up template
Create a calendar defining working days/hours (for the example, you can set working hours only for yesterday), and set it in the entity settings (assistance tab)
Put a ticket in pending state, and use the pending reason created above
Around 24 hours later, the ticket gets auto-bumped despite that day not being a working day
Your GLPI setup information
Informations sur le système, l'installation et la configuration
GLPI 10.0.9 (/glpi => /var/www/glpi/glpi-1009)
Installation mode: TARBALL
Current language:fr_FR
Server
Operating system: Linux [REDACTED] 4.19.0-24-amd64 #1 SMP Debian 4.19.282-1 (2023-04-29) x86_64
PHP 8.2.8 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bz2, calendar,
ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imap, intl, json, ldap, libxml,
mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, random, readline, redis, session, shmop, soap, sockets, sodium,
standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="256M" post_max_size="100M" safe_mode="" session.save_handler="files"
upload_max_filesize="50M"
Software: Apache ()
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36
Server Software: Debian 10
Server Version: 10.3.39-MariaDB-0+deb10u1
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: [REDACTED]
Host info: Localhost via UNIX socket
PHP version (8.2.8) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.
curl extension is installed.
gd extension is installed.
intl extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.3.39) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to /var/www/glpi/glpi-1009/files/_cache has been validated.
Write access to /var/www/glpi/glpi-1009/config has been validated.
Write access to /var/www/glpi/glpi-1009/files/_cron has been validated.
Write access to /var/www/glpi/glpi-1009/files has been validated.
Write access to /var/www/glpi/glpi-1009/files/_dumps has been validated.
Write access to /var/www/glpi/glpi-1009/files/_graphs has been validated.
Write access to /var/www/glpi/glpi-1009/files/_lock has been validated.
Write access to /var/www/glpi/glpi-1009/files/_pictures has been validated.
Write access to /var/www/glpi/glpi-1009/files/_plugins has been validated.
Write access to /var/www/glpi/glpi-1009/files/_rss has been validated.
Write access to /var/www/glpi/glpi-1009/files/_sessions has been validated.
Write access to /var/www/glpi/glpi-1009/files/_tmp has been validated.
Write access to /var/www/glpi/glpi-1009/files/_uploads has been validated.
Web server root directory configuration seems safe.
Sessions configuration is secured.
OS and PHP are relying on 64 bits integers.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/glpi/glpi-1009/marketplace has been validated.
Timezones seems loaded in database.
htmlawed/htmlawed version 1.2.14 in (/var/www/glpi/glpi-1009/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.8.0 in (/var/www/glpi/glpi-1009/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/glpi/glpi-1009/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.4.4 in (/var/www/glpi/glpi-1009/plugins/pdf/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/glpi/glpi-1009/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/glpi/glpi-1009/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/glpi/glpi-1009/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/glpi/glpi-1009/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/glpi/glpi-1009/vendor/sabre/http/lib)
sabre/uri in (/var/www/glpi/glpi-1009/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/glpi/glpi-1009/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/glpi/glpi-1009/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/glpi/glpi-1009/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/glpi/glpi-1009/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/glpi/glpi-1009/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/glpi/glpi-1009/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/glpi/glpi-1009/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/glpi/glpi-1009/vendor/symfony/console)
scssphp/scssphp in (/var/www/glpi/glpi-1009/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/glpi/glpi-1009/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/glpi/glpi-1009/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/glpi/glpi-1009/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/glpi/glpi-1009/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/glpi/glpi-1009/vendor/ramsey/uuid/src)
psr/log in (/var/www/glpi/glpi-1009/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/glpi/glpi-1009/vendor/psr/simple-cache/src)
psr/cache in (/var/www/glpi/glpi-1009/vendor/psr/cache/src)
league/csv in (/var/www/glpi/glpi-1009/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/glpi/glpi-1009/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/glpi/glpi-1009/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/glpi/glpi-1009/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/glpi/glpi-1009/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/glpi/glpi-1009/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/glpi/glpi-1009/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/glpi/glpi-1009/vendor/symfony/cache)
html2text/html2text in (/var/www/glpi/glpi-1009/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/glpi/glpi-1009/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/glpi/glpi-1009/vendor/symfony/dom-crawler)
twig/twig in (/var/www/glpi/glpi-1009/vendor/twig/twig/src)
twig/string-extra in (/var/www/glpi/glpi-1009/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 not found
symfony/polyfill-php82 in (/var/www/glpi/glpi-1009/vendor/symfony/polyfill-php82)
league/oauth2-client in (/var/www/glpi/glpi-1009/vendor/league/oauth2-client/src/Provider)
league/oauth2-google in (/var/www/glpi/glpi-1009/vendor/league/oauth2-google/src/Provider)
thenetworg/oauth2-azure in (/var/www/glpi/glpi-1009/vendor/thenetworg/oauth2-azure/src/Provider)
phpCas version 1.3.6 in (/usr/share/php/CAS/source)
Code of Conduct
Is there an existing issue for this?
Version
10.0.9
Bug description
When using pending reasons with auto-bumps configured, bumps are sent outside of working days.
I'd expected that these bumps aren't sent on non-working days (like if you configure auto-close for resolved tickets, non-working days are excluded when calculating the date on which the ticket will be closed).
Relevant log output
No response
Page URL
No response
Steps To reproduce
Your GLPI setup information
Informations sur le système, l'installation et la configuration
Server
GLPI constants
Libraries
LDAP directories
SQL replicas
Notifications
Plugins list
Anything else?
No response