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glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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In refusing to approve a solution for a change, it does not change the status, it only adds a follow-up; the status is not altered. #15700

Closed verdanatech-marcio closed 11 months ago

verdanatech-marcio commented 1 year ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.10

Bug description

In refusing to approve a solution for a change, it does not change the status, it only adds a follow-up; the status is not altered.

Relevant log output

No response

Page URL

http://localhost/glpi/front/change.form.php

Steps To reproduce

  1. Solve an open change.
  2. Refuse solution

Your GLPI setup information

Instruções de instalação e configuração
GLPI 10.0.10 ( => /var/www/html/glpi-10.0.10)
Installation mode: GIT
Current language:pt_BR
Server
 
Operating system: Linux PEVTCMTNB3015 6.1.0-11-amd64 #​1 SMP PREEMPT_DYNAMIC Debian 6.1.38-4 (2023-08-08) x86_64
PHP 8.2.10 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bcmath, bz2,
    calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imap, intl, json, ldap,
    libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, random, readline, redis, session, shmop, soap, sockets,
    sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
    upload_max_filesize="2M" 
Software: Apache/2.4.57 (Debian) (Apache/2.4.57 (Debian) Server at glpi.local Port 80
)
    Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36
Server Software: Debian 12
    Server Version: 10.11.3-MariaDB-1
    Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    Parameters: admin@127.0.0.1/glpi-10.9
    Host info: 127.0.0.1 via TCP/IP

PHP version (8.2.10) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.
curl extension is installed.
gd extension is installed.
intl extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.11.3) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to /var/www/html/glpi-10.0.10/files/_cache has been validated.
Write access to /var/www/html/glpi-10.0.10/config has been validated.
Write access to /var/www/html/glpi-10.0.10/files/_cron has been validated.
Write access to /var/www/html/glpi-10.0.10/files has been validated.
Write access to /var/www/html/glpi-10.0.10/files/_dumps has been validated.
Write access to /var/www/html/glpi-10.0.10/files/_graphs has been validated.
Write access to /var/www/html/glpi-10.0.10/files/_lock has been validated.
Write access to /var/www/html/glpi-10.0.10/files/_pictures has been validated.
Write access to /var/www/html/glpi-10.0.10/files/_plugins has been validated.
Write access to /var/www/html/glpi-10.0.10/files/_rss has been validated.
Write access to /var/www/html/glpi-10.0.10/files/_sessions has been validated.
Write access to /var/www/html/glpi-10.0.10/files/_tmp has been validated.
Write access to /var/www/html/glpi-10.0.10/files/_uploads has been validated.

Web server root directory configuration seems safe.
PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.
OS and PHP are relying on 64 bits integers.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/glpi-10.0.10/marketplace has been validated.
Timezones seems loaded in database.
GLPI constants
 
GLPI_ROOT: "/var/www/html/glpi-10.0.10"
GLPI_CONFIG_DIR: "/var/www/html/glpi-10.0.10/config"
GLPI_VAR_DIR: "/var/www/html/glpi-10.0.10/files"
GLPI_MARKETPLACE_DIR: "/var/www/html/glpi-10.0.10/marketplace"
GLPI_USE_CSRF_CHECK: "1"
GLPI_CSRF_EXPIRES: "7200"
GLPI_CSRF_MAX_TOKENS: "100"
GLPI_USE_IDOR_CHECK: "1"
GLPI_IDOR_EXPIRES: "7200"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\\/\\/[^@:]+(\\/.*)?$/"]
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_INSTALL_MODE: "GIT"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: "0"
GLPI_CENTRAL_WARNINGS: "1"
GLPI_DOC_DIR: "/var/www/html/glpi-10.0.10/files"
GLPI_CACHE_DIR: "/var/www/html/glpi-10.0.10/files/_cache"
GLPI_CRON_DIR: "/var/www/html/glpi-10.0.10/files/_cron"
GLPI_DUMP_DIR: "/var/www/html/glpi-10.0.10/files/_dumps"
GLPI_GRAPH_DIR: "/var/www/html/glpi-10.0.10/files/_graphs"
GLPI_LOCAL_I18N_DIR: "/var/www/html/glpi-10.0.10/files/_locales"
GLPI_LOCK_DIR: "/var/www/html/glpi-10.0.10/files/_lock"
GLPI_LOG_DIR: "/var/www/html/glpi-10.0.10/files/_log"
GLPI_PICTURE_DIR: "/var/www/html/glpi-10.0.10/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "/var/www/html/glpi-10.0.10/files/_plugins"
GLPI_RSS_DIR: "/var/www/html/glpi-10.0.10/files/_rss"
GLPI_SESSION_DIR: "/var/www/html/glpi-10.0.10/files/_sessions"
GLPI_TMP_DIR: "/var/www/html/glpi-10.0.10/files/_tmp"
GLPI_UPLOAD_DIR: "/var/www/html/glpi-10.0.10/files/_uploads"
GLPI_INVENTORY_DIR: "/var/www/html/glpi-10.0.10/files/_inventories"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
GLPI_I18N_DIR: "/var/www/html/glpi-10.0.10/locales"
GLPI_VERSION: "10.0.10"
GLPI_SCHEMA_VERSION: "10.0.10@05de68add675fb55abaeec10f3a2552085594a16"
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MIN_PHP: "7.4.0"
GLPI_MAX_PHP: "8.4.0"
GLPI_YEAR: "2023"
Libraries
 
htmlawed/htmlawed version 1.2.14 in (/var/www/html/glpi-10.0.10/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.8.0 in (/var/www/html/glpi-10.0.10/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/html/glpi-10.0.10/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.6.2 in (/var/www/html/glpi-10.0.10/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/html/glpi-10.0.10/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/html/glpi-10.0.10/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/html/glpi-10.0.10/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/html/glpi-10.0.10/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/html/glpi-10.0.10/vendor/sabre/http/lib)
sabre/uri in (/var/www/html/glpi-10.0.10/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/html/glpi-10.0.10/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/html/glpi-10.0.10/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/html/glpi-10.0.10/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/html/glpi-10.0.10/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/html/glpi-10.0.10/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/html/glpi-10.0.10/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/html/glpi-10.0.10/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/html/glpi-10.0.10/vendor/symfony/console)
scssphp/scssphp in (/var/www/html/glpi-10.0.10/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/html/glpi-10.0.10/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/html/glpi-10.0.10/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/html/glpi-10.0.10/vendor/rlanvin/php-rrule/src)
ramsey/uuid in (/var/www/html/glpi-10.0.10/vendor/ramsey/uuid/src)
psr/log in (/var/www/html/glpi-10.0.10/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/html/glpi-10.0.10/vendor/psr/simple-cache/src)
psr/cache in (/var/www/html/glpi-10.0.10/vendor/psr/cache/src)
league/csv in (/var/www/html/glpi-10.0.10/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/html/glpi-10.0.10/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/html/glpi-10.0.10/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/html/glpi-10.0.10/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/html/glpi-10.0.10/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/html/glpi-10.0.10/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/html/glpi-10.0.10/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/html/glpi-10.0.10/vendor/symfony/cache)
html2text/html2text in (/var/www/html/glpi-10.0.10/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/html/glpi-10.0.10/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/html/glpi-10.0.10/vendor/symfony/dom-crawler)
twig/twig in (/var/www/html/glpi-10.0.10/vendor/twig/twig/src)
twig/string-extra in (/var/www/html/glpi-10.0.10/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 not found
symfony/polyfill-php82 in (/var/www/html/glpi-10.0.10/vendor/symfony/polyfill-php82)
league/oauth2-client in (/var/www/html/glpi-10.0.10/vendor/league/oauth2-client/src/Provider)
league/oauth2-google in (/var/www/html/glpi-10.0.10/vendor/league/oauth2-google/src/Provider)
thenetworg/oauth2-azure in (/var/www/html/glpi-10.0.10/vendor/thenetworg/oauth2-azure/src/Provider)
phpCas version 1.6.0 in (/usr/share/php/CAS/source)
SQL replicas
 
Not active

### Anything else?

_No response_
cedric-anne commented 1 year ago

I confirm the issue.

verdanatech-marcio commented 1 year ago

Any corrections?

Pieurre commented 1 year ago

Hello @verdanatech-marcio, As a TECLIB Official partner, you have to open your requests and declare bugs via the offical way: https://support.teclib.com

Thank you very much Pierre

cedric-anne commented 1 year ago

I keep this issue open since it is not fixed yet.