glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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Error in location creation through AD #15982

Closed serviceticst closed 1 year ago

serviceticst commented 1 year ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.10

Bug description

"Is GLPI not creating parent-child structure locations with the '>' when pulled from AD?

When we use an AD field with the information 'UnitX > Administrative,' it used to create the location UnitX and then its child, Administrative.

Now it is creating a direct location like: UnitX > Administrative."

Relevant log output

No response

Page URL

No response

Steps To reproduce

No response

Your GLPI setup information

Instruções de instalação e configuração
GLPI 10.0.10 ( => /usr/share/glpi)
Installation mode: RPM
Current language:pt_BR

Server
 
Operating system: Linux SRVWEBGLPI 3.10.0-1160.95.1.el7.x86_64 #​1 SMP Mon Jul 24 13:59:37 UTC 2023 x86_64
PHP 8.0.30 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bcmath, bz2,
    calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml,
    mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, session, shmop, snmp, soap, sockets, sodium, sqlite3,
    standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="1024M" post_max_size="256M" safe_mode="" session.save_handler="files"
    upload_max_filesize="200M" 
Software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/8.0.30 ()
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36
Server Software: MySQL Community Server - GPL
    Server Version: 8.0.34
    Server SQL Mode: STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
    Parameters: glpiprodweb2@192.168.30.85/glpiprod
    Host info: 192.168.30.85 via TCP/IP

PHP version (8.0.30) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.
curl extension is installed.
gd extension is installed.
intl extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (8.0.34) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to /var/lib/glpi/files/_cache has been validated.
Write access to /etc/glpi has been validated.
Write access to /var/lib/glpi/files/_cron has been validated.
Write access to /var/lib/glpi/files has been validated.
Write access to /var/lib/glpi/files/_dumps has been validated.
Write access to /var/lib/glpi/files/_graphs has been validated.
Write access to /var/lib/glpi/files/_lock has been validated.
Write access to /var/lib/glpi/files/_pictures has been validated.
Write access to /var/lib/glpi/files/_plugins has been validated.
Write access to /var/lib/glpi/files/_rss has been validated.
Write access to /var/lib/glpi/files/_sessions has been validated.
Write access to /var/lib/glpi/files/_tmp has been validated.
Write access to /var/lib/glpi/files/_uploads has been validated.
For security reasons, SELinux mode should be Enforcing.

Web server root directory configuration seems safe.
Sessions configuration is secured.
OS and PHP are relying on 64 bits integers.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /usr/share/glpi/marketplace has been validated.
Timezones seems loaded in database.

GLPI constants
 
GLPI_ROOT: "/usr/share/glpi"
GLPI_CONFIG_DIR: "/etc/glpi"
GLPI_VAR_DIR: "/var/lib/glpi/files"
GLPI_LOG_DIR: "/var/log/glpi"
GLPI_HTMLAWED: "/usr/share/php/htmLawed/htmLawed.php"
GLPI_FONT_FREESANS: "/usr/share/fonts/gnu-free/FreeSans.ttf"
GLPI_SYSTEM_CRON: true
GLPI_INSTALL_MODE: "RPM"
GLPI_MARKETPLACE_DIR: "/usr/share/glpi/marketplace"
GLPI_USE_CSRF_CHECK: "1"
GLPI_CSRF_EXPIRES: "7200"
GLPI_CSRF_MAX_TOKENS: "100"
GLPI_USE_IDOR_CHECK: "1"
GLPI_IDOR_EXPIRES: "7200"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\\/\\/[^@:]+(\\/.*)?$/"]
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: "0"
GLPI_CENTRAL_WARNINGS: "1"
GLPI_DOC_DIR: "/var/lib/glpi/files"
GLPI_CACHE_DIR: "/var/lib/glpi/files/_cache"
GLPI_CRON_DIR: "/var/lib/glpi/files/_cron"
GLPI_DUMP_DIR: "/var/lib/glpi/files/_dumps"
GLPI_GRAPH_DIR: "/var/lib/glpi/files/_graphs"
GLPI_LOCAL_I18N_DIR: "/var/lib/glpi/files/_locales"
GLPI_LOCK_DIR: "/var/lib/glpi/files/_lock"
GLPI_PICTURE_DIR: "/var/lib/glpi/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "/var/lib/glpi/files/_plugins"
GLPI_RSS_DIR: "/var/lib/glpi/files/_rss"
GLPI_SESSION_DIR: "/var/lib/glpi/files/_sessions"
GLPI_TMP_DIR: "/var/lib/glpi/files/_tmp"
GLPI_UPLOAD_DIR: "/var/lib/glpi/files/_uploads"
GLPI_INVENTORY_DIR: "/var/lib/glpi/files/_inventories"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
GLPI_I18N_DIR: "/usr/share/glpi/locales"
GLPI_VERSION: "10.0.10"
GLPI_SCHEMA_VERSION: "10.0.10"
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MIN_PHP: "7.4.0"
GLPI_MAX_PHP: "8.4.0"
GLPI_YEAR: "2023"

Libraries
 
htmlawed/htmlawed version 1.2.14 in (/usr/share/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.8.0 in (/usr/share/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/usr/share/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.4.4 in (/usr/share/glpi/plugins/pdf/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/usr/share/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/usr/share/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/usr/share/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/usr/share/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/usr/share/glpi/vendor/sabre/http/lib)
sabre/uri in (/usr/share/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/usr/share/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/usr/share/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/usr/share/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/usr/share/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/usr/share/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/usr/share/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/usr/share/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/usr/share/glpi/vendor/symfony/console)
scssphp/scssphp in (/usr/share/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/usr/share/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/usr/share/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/usr/share/glpi/vendor/rlanvin/php-rrule/src)
ramsey/uuid in (/usr/share/glpi/vendor/ramsey/uuid/src)
psr/log in (/usr/share/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/usr/share/glpi/vendor/psr/simple-cache/src)
psr/cache in (/usr/share/glpi/vendor/psr/cache/src)
league/csv in (/usr/share/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/usr/share/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/usr/share/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/usr/share/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/usr/share/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/usr/share/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/usr/share/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/usr/share/glpi/vendor/symfony/cache)
html2text/html2text in (/usr/share/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/usr/share/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/usr/share/glpi/vendor/symfony/dom-crawler)
twig/twig in (/usr/share/glpi/vendor/twig/twig/src)
twig/string-extra in (/usr/share/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 in (/usr/share/glpi/vendor/symfony/polyfill-php81)
symfony/polyfill-php82 in (/usr/share/glpi/vendor/symfony/polyfill-php82)
league/oauth2-client in (/usr/share/glpi/vendor/league/oauth2-client/src/Provider)
league/oauth2-google in (/usr/share/glpi/vendor/league/oauth2-google/src/Provider)
thenetworg/oauth2-azure in (/usr/share/glpi/vendor/thenetworg/oauth2-azure/src/Provider)
phpCas version 1.6.1 in (/usr/share/pear)

LDAP directories
 
Server: '192.168.30.12', Port: '389', BaseDN: 'dc=rmix,dc=local', Connection filter:
        '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN: 'ldap.glpi@RMIX.local',
        Use TLS: none

SQL replicas
 
Not active

Notifications
 
Way of sending emails: SMTP (anonymous@127.0.0.1)

Plugins list
 
    actualtime           Name: ActualTime                     Version: 2.1.0      State: Not installed                           
        Install Method: Manual
    news                 Name: Alertas                        Version: 1.12.0     State: Enabled                                 
        Install Method: Manual
    fields               Name: Campos adicionais              Version: 1.20.7     State: Enabled                                 
        Install Method: Manual
    screenshot           Name: Captura de tela                Version: 2.0.2      State: Enabled                                 
        Install Method: Manual
    behaviors            Name: Comportamentos                 Version: 2.7.2      State: Enabled                                 
        Install Method: Manual
    costs                Name: Costs                          Version: 3.0.1      State: Not installed                           
        Install Method: Manual
    customlogin          Name: Custom Login                   Version: 1.0.4      State: Not installed                           
        Install Method: Manual
    formcreator          Name: Form Creator                   Version: 2.13.6     State: Enabled                                 
        Install Method: Manual
    fusioninventory      Name: FusionInventory                Version: 9.5+3.0    State: Error / to clean                        
        Install Method: Manual
    tag                  Name: Gerenciamento de Etiquetas     Version: 2.11.2     State: Not installed                           
        Install Method: Manual
    genericobject        Name: Gerenciamento de objetos       Version: 2.14.3     State: Enabled                                 
        Install Method: Manual
    holiday              Name: Holidays                       Version: 0.1        State: Enabled                                 
        Install Method: Manual
    datainjection        Name: Importação de dados            Version: 2.13.1     State: Not installed                           
        Install Method: Manual
    pdf                  Name: Imprimir em PDF                Version: 3.0.0      State: Enabled                                 
        Install Method: Manual
    timelineticket       Name: Linha do tempo dos chamados    Version: 10.0+1.1   State: Enabled                                 
        Install Method: Manual
    mailanalyzer         Name: Mail Analyzer                  Version: 3.0.0      State: To update                               
        Install Method: Manual
    moreticket           Name: Mais Chamados                  Version: 1.7.3      State: Not installed                           
        Install Method: Manual
    satisfaction         Name: Mais satisfação                Version: 1.6.1      State: Enabled                                 
        Install Method: Manual
    metabase             Name: Metabase                       Version: 1.3.3      State: To update                               
        Install Method: Manual
    oauthimap            Name: Oauth IMAP                     Version: 1.4.3      State: Not installed                           
        Install Method: Manual
    dashboard            Name: Painel                         Version: 1.0.3      State: Enabled                                 
        Install Method: Manual
    tasklists            Name: Tasks list                     Version: 2.0.3      State: Enabled                                 
        Install Method: Manual

Anything else?

No response

trasher commented 1 year ago
* [x]  I have searched the existing issues

Duplicates #15812.