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commented
9 months ago There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.
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ospalope
cedric-anne
Code of Conduct
Is there an existing issue for this?
Version
10.0.10
Bug description
No items (belonging to the requester) are loaded when the requester is selected. The procedure to add items to the ticket is as follows:
Save the ticket without adding any elements. Open the ticket again. At this moment, a new dropdown menu is shown with all the requested elements. Choose the device. Save the ticket again. In older versions, once the applicant is chosen, items belonging to the requester are automatically loaded.
Relevant log output
No response
Page URL
No response
Steps To reproduce
To add elements you have to: Save the ticket without adding any elements. Open the ticket again. At this moment, a new dropdown menu is shown with all the requested elements. Choose the device. Save the ticket again.
Your GLPI setup information
Informaciones sobre instalaciones y configuraciones de sistema
Server
Operating system: Linux repycom.ddns.net 4.18.0-477.21.1.el8_8.x86_64 #1 SMP Tue Aug 8 21:30:09 UTC 2023 x86_64 PHP 8.1.23 fpm-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, session, sockets, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="2M" Software: Apache/2.4.37 (rocky) OpenSSL/1.1.1k () Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36 Server Software: MariaDB Server Server Version: 10.3.39-MariaDB Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION Parameters: root@localhost/GLPI Host info: Localhost via UNIX socket PHP version (8.1.23) is supported. Sessions configuration is OK. Allocated memory is sufficient. mysqli extension is installed. Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter. curl extension is installed. gd extension is installed. intl extension is installed. zlib extension is installed. The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present. Database engine version (10.3.39) is supported. No files from previous GLPI version detected. The log file has been created successfully. Write access to /var/www/html/glpi/files/_cache has been validated. Write access to /var/www/html/glpi/config has been validated. Write access to /var/www/html/glpi/files/_cron has been validated. Write access to /var/www/html/glpi/files has been validated. Write access to /var/www/html/glpi/files/_dumps has been validated. Write access to /var/www/html/glpi/files/_graphs has been validated. Write access to /var/www/html/glpi/files/_lock has been validated. Write access to /var/www/html/glpi/files/_pictures has been validated. Write access to /var/www/html/glpi/files/_plugins has been validated. Write access to /var/www/html/glpi/files/_rss has been validated. Write access to /var/www/html/glpi/files/_sessions has been validated. Write access to /var/www/html/glpi/files/_tmp has been validated. Write access to /var/www/html/glpi/files/_uploads has been validated. For security reasons, SELinux mode should be Enforcing. Web server root directory configuration seems safe. Sessions configuration is secured. OS and PHP are relying on 64 bits integers. exif extension is installed. ldap extension is installed. openssl extension is installed. Following extensions are installed: bz2, Phar, zip. Zend OPcache extension is installed. Following extensions are installed: ctype, iconv, mbstring, sodium. Write access to /var/www/html/glpi/marketplace has been validated. Timezones seems loaded in database.GLPI constants
Libraries
LDAP directories
Server: '192.168.1.9', Port: '389', BaseDN: 'OU=repycom,DC=repycom,DC=local', Connection filter: '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN: 'CN=Oscar Loza,OU=DTecnico,OU=Repycom,DC=repycom,DC=local', Use TLS: noneSQL replicas
Notifications
Plugins list
accounts Name: Accounts Version: 3.0.3 State: Not installed Install Method: Marketplace fields Name: Additional fields Version: 1.21.4 State: Enabled Install Method: Marketplace news Name: Alerts Version: 1.12.1 State: Enabled Install Method: Marketplace behaviors Name: Behaviours Version: 2.7.2 State: Installed / not activated Install Method: Marketplace borgbase Name: Borgbase Version: 1.0.0 State: Not installed Install Method: Marketplace datainjection Name: Data injection Version: 2.13.3 State: Enabled Install Method: Marketplace gantt Name: gantt Version: 1.0.4 State: Enabled Install Method: Marketplace gappessentials Name: Gapp Essentials Version: 2.1.2 State: Installed / not activated Install Method: Marketplace glpiinventory Name: GLPI Inventory Version: 1.2.3 State: Enabled Install Method: Marketplace pdf Name: Impresión a pdf Version: 3.0.0 State: Enabled Install Method: Marketplace addressing Name: IP Adressing Version: 3.0.1 State: Installed / not activated Install Method: Marketplace timelineticket Name: Línea de tiempo de los tickets Version: 10.0+1.1 State: Not installed Install Method: Marketplace genericobject Name: Objects management Version: 2.14.7 State: Installed / not activated Install Method: MarketplaceAnything else?
No response