github-actions[bot]
commented
6 months ago There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.
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cedric-anne
iPaulis
gonzaleztroyano
Code of Conduct
Is there an existing issue for this?
Version
10.0.14
Bug description
The Value of the Entity Setting 'Enable notifications by default' under Notifications does not affect the Actors in a newly created or updated ticket. If "No" is selected, Notifications via E-Mail/Browser still get send to the Actors of the Ticket, for example the Requester.
Relevant log output
No response
Page URL
/front/entity.form.php
Steps To reproduce
Can be reproduced for any Notification for Type "Tickets" (New Followup, New Mention, etc.)
Your GLPI setup information
Information about system installation & configuration
Server
Operating system: Linux eumd-servdesk 5.15.0-101-generic #111-Ubuntu SMP Tue Mar 5 20:16:58 UTC 2024 x86_64 PHP 8.2.17 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, random, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="30" memory_limit="256M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="2M" disable_functions="" Software: Apache/2.4.58 (Ubuntu) (Apache/2.4.58 (Ubuntu) Server at servicedesk.************.com Port 443 ) Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36 Edg/123.0.0.0 Server Software: Ubuntu 22.04 Server Version: 10.6.16-MariaDB-0ubuntu0.22.04.1 Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION Parameters: glpi@localhost/glpi Host info: Localhost via UNIX socket PHP version (8.2.17) is supported. Sessions configuration is OK. Allocated memory is sufficient. mysqli extension is installed. Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter. curl extension is installed. gd extension is installed. intl extension is installed. zlib extension is installed. The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present. Database engine version (10.6.16) is supported. No files from previous GLPI version detected. The log file has been created successfully. Write access to /var/www/glpi/files/_cache has been validated. Write access to /var/www/glpi/files/_cron has been validated. Write access to /var/www/glpi/files has been validated. Write access to /var/www/glpi/files/_dumps has been validated. Write access to /var/www/glpi/files/_graphs has been validated. Write access to /var/www/glpi/files/_lock has been validated. Write access to /var/www/glpi/files/_pictures has been validated. Write access to /var/www/glpi/files/_plugins has been validated. Write access to /var/www/glpi/files/_rss has been validated. Write access to /var/www/glpi/files/_sessions has been validated. Write access to /var/www/glpi/files/_tmp has been validated. Write access to /var/www/glpi/files/_uploads has been validated. Web server root directory configuration seems safe. Sessions configuration is secured. OS and PHP are relying on 64 bits integers. exif extension is installed. ldap extension is installed. openssl extension is installed. Following extensions are installed: bz2, Phar, zip. Zend OPcache extension is installed. Following extensions are installed: ctype, iconv, mbstring, sodium. Write access to /var/www/glpi/marketplace has been validated. Timezones seems loaded in database.GLPI constants
Libraries
SQL replicas
Notifications
Plugins list
fields Name: Additional Fields Version: 1.21.8 State: Enabled Install Method: Manual formcreator Name: Form Creator Version: 2.13.9 State: Enabled Install Method: Manual oauthimap Name: Oauth IMAP Version: 1.4.3 State: Enabled Install Method: Manual pdf Name: Print to pdf Version: 3.0.0 State: Enabled Install Method: Manual stab Name: Split Timeline Action Buttons Version: 1.1.3 State: Enabled Install Method: ManualLocales overrides
Anything else?
No response