Closed fixwhat closed 3 weeks ago
Please try with latest stable release.
Please try with latest stable release.
Just did. Same behaviour:
There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.
If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.
You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.
I still consider this a bug, since it refers to confliting permissions, and don't think this should be considered stale.
There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.
If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.
You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.
Code of Conduct
Is there an existing issue for this?
Version
10.0.10
Bug description
If a tecnician has a restriction on "LIFE CYCLE OF TICKETS" that blocks him from closing a ticket like:
GLPI ignores the option described in Profile > Assistance > APPROVE SOLUTION/REPLY SURVEY (MY TICKET):
What would be expected:
What actually happens:
Relevant log output
No response
Page URL
No response
Steps To reproduce
Your GLPI setup information
Information about system installation and configuration
Server
GLPI constants
Libraries
LDAP directories
SQL replicas
Notifications
Plugins list
Locales overrides
Anything else?
No response