glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
3.99k stars 1.25k forks source link

GLPI Notification problem #17020

Closed zzouhair10 closed 1 day ago

zzouhair10 commented 2 months ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.14

Bug description

In GLPI after my collector sent them successfully, I noticed that the notifications were only received for the 1st user who is in the super admin profile, the first user in the list in super admin is the only one to receive notifications and not the other two, even if they have correctly configured them in the notification rules. and I created a new group named IT, always the first in the list that receives notifications. I created separate profiles for each of the 3 users and I mentioned in the glpi notification settings the 3 profiles but always the 1st profile which receives the notifications

Relevant log output

No response

Page URL

No response

Steps To reproduce

No response

Your GLPI setup information

Informations sur le système, l'installation et la configuration
GLPI 10.0.14 (/glpi => E:\wamp64\www\glpi)
Installation mode: TARBALL
Current language:fr_FR

Server
 
Operating system: Windows NT PARTAGE 10.0 build 17763 (Windows Server 2019) AMD64
PHP 8.2.0 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bcmath, bz2, calendar,
    com_dotnet, ctype, curl, date, dom, exif, fileinfo, filter, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml,
    mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, random, readline, session, soap, sockets, sqlite3, standard,
    tokenizer, xdebug, xml, xmlreader, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="300" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
    upload_max_filesize="2M" disable_functions="" 
Software: Apache/2.4.54 (Win64) OpenSSL/1.1.1s PHP/8.2.0 mod_fcgid/2.3.10-dev (Apache/2.4.54 (Win64) OpenSSL/1.1.1s PHP/8.2.0
    mod_fcgid/2.3.10-dev Server at 172.25.10.50 Port 443
)
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
Server Software: MySQL Community Server - GPL
    Server Version: 8.0.31
    Server SQL Mode: 
    Parameters: root@localhost/arcolglpi
    Host info: localhost via TCP/IP

PHP version (8.2.0) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.
curl extension is installed.
gd extension is installed.
intl extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (8.0.31) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to E:\wamp64\www\glpi/files/_cache has been validated.
Write access to E:\wamp64\www\glpi/files/_cron has been validated.
Write access to E:\wamp64\www\glpi/files has been validated.
Write access to E:\wamp64\www\glpi/files/_dumps has been validated.
Write access to E:\wamp64\www\glpi/files/_graphs has been validated.
Write access to E:\wamp64\www\glpi/files/_lock has been validated.
Write access to E:\wamp64\www\glpi/files/_pictures has been validated.
Write access to E:\wamp64\www\glpi/files/_plugins has been validated.
Write access to E:\wamp64\www\glpi/files/_rss has been validated.
Write access to E:\wamp64\www\glpi/files/_sessions has been validated.
Write access to E:\wamp64\www\glpi/files/_tmp has been validated.
Write access to E:\wamp64\www\glpi/files/_uploads has been validated.

Web server root directory configuration is not safe as it permits access to non-public files. See installation documentation for more details.
The following directories should be placed outside "E:\wamp64\www\glpi":
‣ "E:\wamp64\www\glpi/files" ("GLPI_VAR_DIR")
‣ "E:\wamp64\www\glpi/files/_cache" ("GLPI_CACHE_DIR")
‣ "E:\wamp64\www\glpi/files/_cron" ("GLPI_CRON_DIR")
‣ "E:\wamp64\www\glpi/files" ("GLPI_DOC_DIR")
‣ "E:\wamp64\www\glpi/files/_dumps" ("GLPI_DUMP_DIR")
‣ "E:\wamp64\www\glpi/files/_graphs" ("GLPI_GRAPH_DIR")
‣ "E:\wamp64\www\glpi/files/_lock" ("GLPI_LOCK_DIR")
‣ "E:\wamp64\www\glpi/files/_log" ("GLPI_LOG_DIR")
‣ "E:\wamp64\www\glpi/files/_pictures" ("GLPI_PICTURE_DIR")
‣ "E:\wamp64\www\glpi/files/_plugins" ("GLPI_PLUGIN_DOC_DIR")
‣ "E:\wamp64\www\glpi/files/_rss" ("GLPI_RSS_DIR")
‣ "E:\wamp64\www\glpi/files/_sessions" ("GLPI_SESSION_DIR")
‣ "E:\wamp64\www\glpi/files/_tmp" ("GLPI_TMP_DIR")
‣ "E:\wamp64\www\glpi/files/_uploads" ("GLPI_UPLOAD_DIR")
You can ignore this suggestion if your web server root directory is "E:\wamp64\www\glpi\public".
Sessions configuration is secured.
OS and PHP are relying on 64 bits integers.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring.
Following extensions are not present: sodium.
Write access to E:\wamp64\www\glpi/marketplace has been validated.
Timezones seems loaded in database.

GLPI constants
 
GLPI_ROOT: "E:\\wamp64\\www\\glpi"
GLPI_CONFIG_DIR: "E:\\wamp64\\www\\glpi/config"
GLPI_VAR_DIR: "E:\\wamp64\\www\\glpi/files"
GLPI_MARKETPLACE_DIR: "E:\\wamp64\\www\\glpi/marketplace"
GLPI_USE_CSRF_CHECK: "1"
GLPI_CSRF_EXPIRES: "7200"
GLPI_CSRF_MAX_TOKENS: "100"
GLPI_USE_IDOR_CHECK: "1"
GLPI_IDOR_EXPIRES: "7200"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\\/\\/[^@:]+(\\/.*)?$/"]
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_INSTALL_MODE: "TARBALL"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: "0"
GLPI_CENTRAL_WARNINGS: "1"
GLPI_TEXT_MAXSIZE: "4000"
GLPI_DOC_DIR: "E:\\wamp64\\www\\glpi/files"
GLPI_CACHE_DIR: "E:\\wamp64\\www\\glpi/files/_cache"
GLPI_CRON_DIR: "E:\\wamp64\\www\\glpi/files/_cron"
GLPI_DUMP_DIR: "E:\\wamp64\\www\\glpi/files/_dumps"
GLPI_GRAPH_DIR: "E:\\wamp64\\www\\glpi/files/_graphs"
GLPI_LOCAL_I18N_DIR: "E:\\wamp64\\www\\glpi/files/_locales"
GLPI_LOCK_DIR: "E:\\wamp64\\www\\glpi/files/_lock"
GLPI_LOG_DIR: "E:\\wamp64\\www\\glpi/files/_log"
GLPI_PICTURE_DIR: "E:\\wamp64\\www\\glpi/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "E:\\wamp64\\www\\glpi/files/_plugins"
GLPI_RSS_DIR: "E:\\wamp64\\www\\glpi/files/_rss"
GLPI_SESSION_DIR: "E:\\wamp64\\www\\glpi/files/_sessions"
GLPI_TMP_DIR: "E:\\wamp64\\www\\glpi/files/_tmp"
GLPI_UPLOAD_DIR: "E:\\wamp64\\www\\glpi/files/_uploads"
GLPI_INVENTORY_DIR: "E:\\wamp64\\www\\glpi/files/_inventories"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
GLPI_I18N_DIR: "E:\\wamp64\\www\\glpi/locales"
GLPI_VERSION: "10.0.14"
GLPI_SCHEMA_VERSION: "10.0.14@8f13530f7cf0fb07add30ae20013f0374956795b"
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MIN_PHP: "7.4.0"
GLPI_MAX_PHP: "8.4.0"
GLPI_YEAR: "2024"

Libraries
 
htmlawed/htmlawed version 1.2.14 in (E:\wamp64\www\glpi\vendor\htmlawed\htmlawed)
phpmailer/phpmailer version 6.8.0 in (E:\wamp64\www\glpi\vendor\phpmailer\phpmailer\src)
simplepie/simplepie version 1.5.8 in (E:\wamp64\www\glpi\vendor\simplepie\simplepie\library)
tecnickcom/tcpdf version 6.6.2 in (E:\wamp64\www\glpi\vendor\tecnickcom\tcpdf)
michelf/php-markdown in (E:\wamp64\www\glpi\vendor\michelf\php-markdown\Michelf)
true/punycode in (E:\wamp64\www\glpi\vendor\true\punycode\src)
iamcal/lib_autolink in (E:\wamp64\www\glpi\vendor\iamcal\lib_autolink)
sabre/dav in (E:\wamp64\www\glpi\vendor\sabre\dav\lib\DAV)
sabre/http in (E:\wamp64\www\glpi\vendor\sabre\http\lib)
sabre/uri in (E:\wamp64\www\glpi\vendor\sabre\uri\lib)
sabre/vobject in (E:\wamp64\www\glpi\vendor\sabre\vobject\lib)
laminas/laminas-i18n in (E:\wamp64\www\glpi\vendor\laminas\laminas-i18n\src)
laminas/laminas-servicemanager in (E:\wamp64\www\glpi\vendor\laminas\laminas-servicemanager\src)
monolog/monolog in (E:\wamp64\www\glpi\vendor\monolog\monolog\src\Monolog)
sebastian/diff in (E:\wamp64\www\glpi\vendor\sebastian\diff\src)
donatj/phpuseragentparser in (E:\wamp64\www\glpi\vendor\donatj\phpuseragentparser\src\UserAgent)
elvanto/litemoji in (E:\wamp64\www\glpi\vendor\elvanto\litemoji\src)
symfony/console in (E:\wamp64\www\glpi\vendor\symfony\console)
scssphp/scssphp in (E:\wamp64\www\glpi\vendor\scssphp\scssphp\src)
laminas/laminas-mail in (E:\wamp64\www\glpi\vendor\laminas\laminas-mail\src\Protocol)
laminas/laminas-mime in (E:\wamp64\www\glpi\vendor\laminas\laminas-mime\src)
rlanvin/php-rrule in (E:\wamp64\www\glpi\vendor\rlanvin\php-rrule\src)
ramsey/uuid in (E:\wamp64\www\glpi\vendor\ramsey\uuid\src)
psr/log in (E:\wamp64\www\glpi\vendor\psr\log\Psr\Log)
psr/simple-cache in (E:\wamp64\www\glpi\vendor\psr\simple-cache\src)
psr/cache in (E:\wamp64\www\glpi\vendor\psr\cache\src)
league/csv in (E:\wamp64\www\glpi\vendor\league\csv\src)
mexitek/phpcolors in (E:\wamp64\www\glpi\vendor\mexitek\phpcolors\src\Mexitek\PHPColors)
guzzlehttp/guzzle in (E:\wamp64\www\glpi\vendor\guzzlehttp\guzzle\src)
guzzlehttp/psr7 in (E:\wamp64\www\glpi\vendor\guzzlehttp\psr7\src)
glpi-project/inventory_format in (E:\wamp64\www\glpi\vendor\glpi-project\inventory_format\lib\php)
wapmorgan/unified-archive in (E:\wamp64\www\glpi\vendor\wapmorgan\unified-archive\src)
paragonie/sodium_compat in (E:\wamp64\www\glpi\vendor\paragonie\sodium_compat\src)
symfony/cache in (E:\wamp64\www\glpi\vendor\symfony\cache)
html2text/html2text in (E:\wamp64\www\glpi\vendor\html2text\html2text\src)
symfony/css-selector in (E:\wamp64\www\glpi\vendor\symfony\css-selector)
symfony/dom-crawler in (E:\wamp64\www\glpi\vendor\symfony\dom-crawler)
twig/twig in (E:\wamp64\www\glpi\vendor\twig\twig\src)
twig/string-extra in (E:\wamp64\www\glpi\vendor\twig\string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 not found
symfony/polyfill-php82 in (E:\wamp64\www\glpi\vendor\symfony\polyfill-php82)
league/oauth2-client in (E:\wamp64\www\glpi\vendor\league\oauth2-client\src\Provider)
league/oauth2-google in (E:\wamp64\www\glpi\vendor\league\oauth2-google\src\Provider)
thenetworg/oauth2-azure in (E:\wamp64\www\glpi\vendor\thenetworg\oauth2-azure\src\Provider)

LDAP directories
 
Server: '172.25.10.30', Port: '389', BaseDN: 'OU=Groupe Arcol,DC=domarcol,DC=local', Connection filter:
        '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN:
        'CN=Sync_GLPI,OU=Users DSI,OU=Groupe Arcol,DC=domarcol,DC=local', Use TLS: none

SQL replicas
 
Not active

Notifications
 
Way of sending emails: SMTP (it-support@arcol.ma@172.25.10.26)

Plugins list
 
    behaviors            Name: Comportements                  Version: 2.7.3      State: Enabled                                 
        Install Method: Marketplace
    oauthimap            Name: Oauth IMAP                     Version: 1.4.3      State: Enabled                                 
        Install Method: Marketplace

Anything else?

No response

github-actions[bot] commented 1 week ago

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.