cconard96
commented
1 month ago Not a bug on the UI side. Under specific conditions, the ticket requester is allowed to change certain parts of the ticket. Conditions where a user can update a ticket:
- They are a requester
- Ticket isn't solved or closed
- There are no tasks or followups added yet
You need to provide the requested information from the GLPI logs for us to investigate the permission error.
github-actions[bot]
Code of Conduct
Is there an existing issue for this?
Version
10.0.15
Bug description
In the Ticket view of the Simplified Interface, the field
CategoryandUrgencycan be edited but show a permission error after pressing save, when the profile does not have the "Create" Permission.Solution would be to make the fields "disabled", as the profile does not have the permission to save them anyway.
Relevant log output
No response
Page URL
/front/ticket.form.php
Steps To reproduce
Createfrom a profile with simplified interface.CategoryorUrgencyand press save.Your GLPI setup information
Information about system installation & configuration
Server
Operating system: Linux 5.15.0-107-generic #117-Ubuntu SMP Fri Apr 26 12:26:49 UTC 2024 x86_64 PHP 8.2.19 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, random, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="30" memory_limit="256M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="2M" disable_functions="" Software: Apache/2.4.59 (Ubuntu) (Apache/2.4.59 (Ubuntu) Server at ******* Port 443 ) Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36 Edg/125.0.0.0 Server Software: Ubuntu 22.04 Server Version: 10.6.16-MariaDB-0ubuntu0.22.04.1 Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION Parameters: glpi_test@localhost/glpi_test Host info: Localhost via UNIX socket PHP version (8.2.19) is supported. Sessions configuration is OK. Allocated memory is sufficient. mysqli extension is installed. Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter. curl extension is installed. gd extension is installed. intl extension is installed. zlib extension is installed. The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present. Database engine version (10.6.16) is supported. No files from previous GLPI version detected. The log file has been created successfully. Write access to /var/lib/glpi_test/_cache has been validated. Write access to /var/lib/glpi_test/_cron has been validated. Write access to /var/lib/glpi_test has been validated. Write access to /var/lib/glpi_test/_dumps has been validated. Write access to /var/lib/glpi_test/_graphs has been validated. Write access to /var/lib/glpi_test/_lock has been validated. Write access to /var/lib/glpi_test/_pictures has been validated. Write access to /var/lib/glpi_test/_plugins has been validated. Write access to /var/lib/glpi_test/_rss has been validated. Write access to /var/lib/glpi_test/_sessions has been validated. Write access to /var/lib/glpi_test/_tmp has been validated. Write access to /var/lib/glpi_test/_uploads has been validated. Web server root directory configuration seems safe. Sessions configuration is secured. OS and PHP are relying on 64 bits integers. exif extension is installed. ldap extension is installed. openssl extension is installed. Following extensions are installed: bz2, Phar, zip. Zend OPcache extension is installed. Following extensions are installed: ctype, iconv, mbstring, sodium. Write access to /var/www/glpi_test/marketplace has been validated. Timezones seems loaded in database.GLPI constants
Libraries
SQL replicas
Notifications
Plugins list
fields Name: Additional fields Version: 1.21.8 State: Enabled Install Method: Manual behaviors Name: Behaviours Version: 1.4 State: Not installed Install Method: Manual formcreator Name: Form Creator Version: 2.13.9 State: Enabled Install Method: Manual glpiinventory Name: GLPI Inventory Version: 1.3.5 State: Enabled Install Method: Manual glpisaml Name: Glpisaml Version: 1.1.5 State: Installed / not activated Install Method: ManualAnything else?
No response