Cisco stack reporting issue

[bacus99]

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Version

10.0.16

Bug description

For some time, my Cisco switches are not reporting stacks properly. It change around version 10.0.11, but I'm not sure Now I have in most of the case 1 switch with all the ports in it. Plus on random frequency, glpi-netinventory snmp update flush all my ports (And sometime change the name of the switch 0 (ex: Site-SW-01 to Site-SW-01 - 2)

Relevant log output

188480424   2024-06-10 10:40    inventory   Last inventory date Change 2024-06-10 08:02 to 2024-06-10 10:40
188455147   2024-06-10 08:02    inventory   Network port    Add an item: Network port (site-SW-01 - Gi3/1/4 (1743265))
188455145   2024-06-10 08:02    inventory   Network port    Add an item: Network port (site-SW-01 - Gi3/1/3 (1743264))
188455143   2024-06-10 08:02    inventory   Network port    Add an item: Network port (site-SW-01 - Gi3/1/2 (1743263))
188454884   2024-06-10 08:02    inventory   Firmware    Delete a component: C9200L-48P-4G-F (83683)
188454881   2024-06-10 08:02    inventory   Firmware    Add a component: C9200L-48P-4G-F (83684)
188454880   2024-06-10 08:02    inventory   Last inventory date Change 2024-06-10 07:25 to 2024-06-10 08:02
188439063   2024-06-10 07:25    inventory   Last inventory date Change 2024-06-10 07:19 to 2024-06-10 07:25
188436222   2024-06-10 07:19    inventory   Network port    Delete an item: Network port (site-SW-01 - Po1 (1740521))
188436221   2024-06-10 07:19    inventory   Network port    Delete an item: Network port (site-SW-01 - Vl599 (1740512))
188436219   2024-06-10 07:19    inventory   Network port    Delete an item: Network port (site-SW-01 - VLAN-599 (1740511))
188436218   2024-06-10 07:19    inventory   Network port    Delete an item: Network port (site-SW-01 - VLAN-440 (1740510))
188436217   2024-06-10 07:19    inventory   Network port    Delete an item: Network port (site-SW-01 - VLAN-421 (1740509))

Page URL

No response

Steps To reproduce

Simply create an SNMP scan with glpi-netinventory, then scan

Your GLPI setup information

GLPI is filling my logs (up to 30 GB) with this

2024-06-06 15:04:07] glpiphplog.WARNING: *** PHP User Warning (512): Wired non unique! in /usr/share/glpi/src/NetworkPort_NetworkPort.php at line 273 Backtrace : src/NetworkPort_NetworkPort.php:273 trigger_error() src/CommonDBTM.php:1297 NetworkPort_NetworkPort->prepareInputForAdd() src/NetworkPort_NetworkPort.php:172 CommonDBTM->add() src/Inventory/Asset/NetworkPort.php:892 NetworkPort_NetworkPort->connectToHub() src/Inventory/Asset/NetworkPort.php:369 Glpi\Inventory\Asset\NetworkPort->handleHub() src/Inventory/Asset/NetworkPort.php:611 Glpi\Inventory\Asset\NetworkPort->handleMacConnection() src/Inventory/Asset/NetworkPort.php:633 Glpi\Inventory\Asset\NetworkPort->handleConnections() src/Inventory/Asset/NetworkPort.php:623 Glpi\Inventory\Asset\NetworkPort->portChanged() src/Inventory/Asset/InventoryNetworkPort.php:519 Glpi\Inventory\Asset\NetworkPort->portUpdated() src/Inventory/Asset/InventoryNetworkPort.php:121 Glpi\Inventory\Asset\NetworkPort->handleUpdates() src/Inventory/Asset/NetworkPort.php:835 Glpi\Inventory\Asset\NetworkPort->handlePortsTrait() src/Inventory/Asset/NetworkPort.php:618 Glpi\Inventory\Asset\NetworkPort->handlePorts() src/Inventory/Asset/MainAsset.php:1001 Glpi\Inventory\Asset\NetworkPort->handle() src/Inventory/Asset/MainAsset.php:916 Glpi\Inventory\Asset\MainAsset->handleAssets() src/Inventory/Asset/NetworkEquipment.php:231 Glpi\Inventory\Asset\MainAsset->rulepassed() src/RuleImportAsset.php:981 Glpi\Inventory\Asset\NetworkEquipment->rulepassed() src/Rule.php:1531 RuleImportAsset->executeActions() src/RuleCollection.php:1660 Rule->process() src/Inventory/Asset/MainAsset.php:582 RuleCollection->processAllRules() src/Inventory/Inventory.php:724 Glpi\Inventory\Asset\MainAsset->handle() src/Inventory/Inventory.php:355 Glpi\Inventory\Inventory->handleItem() ...inc/communicationnetworkinventory.class.php:170 Glpi\Inventory\Inventory->doInventory() marketplace/glpiinventory/hook.php:1088 PluginGlpiinventoryCommunicationNetworkInventory->import() src/Plugin.php:1730 plugin_glpiinventory_network_inventory() src/Inventory/Request.php:280 Plugin::doHookFunction() src/Inventory/Request.php:252 Glpi\Inventory\Request->network() src/Inventory/Request.php:98 Glpi\Inventory\Request->networkInventory() src/Agent/Communication/AbstractRequest.php:332 Glpi\Inventory\Request->handleAction() src/Agent/Communication/AbstractRequest.php:269 Glpi\Agent\Communication\AbstractRequest->handleXMLRequest() front/inventory.php:95 Glpi\Agent\Communication\AbstractRequest->handleRequest() ...tplace/glpiinventory/front/communication.php:72 include_once() marketplace/glpiinventory/index.php:45 include_once()

Anything else?

It worked perfectly some time ago, but I did not check back network devices often.

I tried:

• Delete all network assets
• flush networkport table
• reset rules The only common point in my situation is my firewall is wire connected on the 3 nodes of my switch (port 1/1 on switch a-b-c for exemple)

Using either SNMPv3 or SNMP v2c, same behavior

[trasher]

Plese provide XML/JSON inventory file we can use to reproduce.

[steph461]

@hello bacus99

i have bug similary Stack 2 or 3 or 4 or 5

Try this command :

1) glpi-netdiscovery.bat --host YourIP --credentials version:3,username:yourname,authprotocol:SHA,authpassword:XXXXXX,privprotocol:AES128,privpassword:XXXXXXX -i -s c:\folder

2) delete the stack and purge, its very important

3) Import only in the c:\folder\netinventory\yourip.xml

4) import

5) Normally it's ok

6) perform an update, you lose the information I lose the information on all my stacks

I have this bug for 10.0.3

example :

before

if i udpate ( after): ko

[bacus99]

OK, I tried your way.

Seems importing says OK, but only 1 port discovered

when I export my xml from GLPI, i can see all the config and ports... Something is blocking. Logs are empty

Waiting for security to approve cleaned xml

[bacus99]

networkequipment_4_4977 1.txt Here's the XML

[trasher]

I cannot see your original issue with provided XML. With this one, there is only one network equipment imported; with one port in it.

Plus on random frequency, glpi-netinventory snmp update flush all my ports (And sometime change the name of the switch 0 (ex: Site-SW-01 to Site-SW-01 - 2)

This looks like a rule issue.

@steph461 please provide inventory file to reproduce.

[bacus99]

So you are right, it's not the common point. I reset the rules, still add/remove the ports and don't see 2 switches. Just found in my file that we DON'T see the second serial number switch like I can see in Orion

I'll do more tests, but it makes sense it will not create the second switch... Now why

[bacus99]

@steph461 not 100% sure if related, but I have 2 sites OK

My faulty switches: Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 16.9.4 My good switches: Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 17.6.5

What is the version of your switches?

[steph461]

@steph461 not 100% sure if related, but I have 2 sites OK

My faulty switches: Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 16.9.4 My good switches: Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 17.6.5

What is the version of your switches?

Aruba 2930F VSF VC, revision WC.16.10.0009,

other example : i have stack5 If i update my stack, its ko . I must to delete stack 5 and I create the good XML folder netinventory

[steph461]

When you have test, you took the files in the folder in this folder ?

[trasher]

My faulty switches: Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 16.9.4 My good switches: Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 17.6.5

That looks like an issue on switch support on agent side. Please open a discussion on agent repository.

[bacus99]

OK based on my tests, agent 1.9 installed on Linux

glpi-netdiscovery --first 172.16.10.1 --last 172.16.10.254 --credentials version:2c,community:community1 --credentials version:2c,community:community2 --credentials version:2c,community:public --credentials 'version:3,username:snmp-glpi,authprotocol:SHA,authpassword:aaaa,privprotocol:AES,privpassword:ssss' --debug --control --backend-collect-timeout 30 --timeout 5 --retries 1 --threads 10000 -i -s /tmp

glpi-injector --no-ssl-check -v --recursive --directory /tmp/netinventory -u https://glpi.mycompany/glpi/marketplace/glpiinventory/

Import all switches with stacks

From GLPI inventory interface, stack are single switch and delete ports after few passes

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