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Code of Conduct
Is there an existing issue for this?
Version
10.0.16-dev
Bug description
Hello, seems to me that when I execute purgeticket job (CLI) nothing happens. Also in the history it says, when executed manually Run mode: GLPI and scheduled says Run mode: CLI
In the end nothing happens.
Best regards, Domagoj
Relevant log output
Page URL
No response
Steps To reproduce
Your GLPI setup information
Information about system installation and configuration
Server
Operating system: Linux KslGLPIapp01king 4.18.0-425.3.1.el8.x86_64 #1 SMP Tue Nov 8 14:16:25 PST 2022 x86_64 PHP 8.2.18 fpm-fcgi (Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, random, session, shmop, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="28800" memory_limit="5120M" post_max_size="0" safe_mode="" session.save_handler="files" upload_max_filesize="2M" disable_functions="" Software: Apache/2.4.37 (Oracle Linux) OpenSSL/1.1.1k mod_fcgid/2.3.9 () Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0 Server Software: MariaDB Server Server Version: 10.10.7-MariaDB-log Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION Parameters: ksladmin@10.20.244.96/ngksl Host info: 10.20.244.96 via TCP/IP PHP version (8.2.18) is supported. Sessions configuration is OK. Allocated memory is sufficient. mysqli extension is installed. Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter. curl extension is installed. gd extension is installed. intl extension is installed. zlib extension is installed. The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present. Database engine version (10.10.7) is supported. No files from previous GLPI version detected. The log file has been created successfully. Write access to /var/www/html/glpi/files/_cache has been validated. Write access to /var/www/html/glpi/files/_cron has been validated. Write access to /var/www/html/glpi/files has been validated. Write access to /var/www/html/glpi/files/_dumps has been validated. Write access to /var/www/html/glpi/files/_graphs has been validated. Write access to /var/www/html/glpi/files/_lock has been validated. Write access to /var/www/html/glpi/files/_pictures has been validated. Write access to /var/www/html/glpi/files/_plugins has been validated. Write access to /var/www/html/glpi/files/_rss has been validated. Write access to /var/www/html/glpi/files/_sessions has been validated. Write access to /var/www/html/glpi/files/_tmp has been validated. Write access to /var/www/html/glpi/files/_uploads has been validated. For security reasons, SELinux mode should be Enforcing. Web server root directory configuration is not safe as it permits access to non-public files. See installation documentation for more details. The following directories should be placed outside "/var/www/html/glpi": ‣ "/var/www/html/glpi/files" ("GLPI_VAR_DIR") You can ignore this suggestion if your web server root directory is "/var/www/html/glpi/public". Sessions configuration is secured. OS and PHP are relying on 64 bits integers. exif extension is installed. ldap extension is installed. openssl extension is installed. Following extensions are installed: bz2, Phar, zip. Zend OPcache extension is installed. Following extensions are installed: ctype, iconv, mbstring, sodium. Write access to /var/www/html/glpi/marketplace has been validated. Timezones seems not loaded, see https://glpi-install.readthedocs.io/en/latest/timezones.html.GLPI constants
Libraries
LDAP directories
Server: '10.21.12.5', Port: '389', BaseDN: 'ou=king hr,dc=ad,dc=ksl', Connection filter: '(&(objectCategory=Person)(sAMAccountName=*)(userAccountControl=512))', RootDN: 'dc=ad,dc=ksl', Use TLS: none Server: '10.21.12.5', Port: '389', BaseDN: 'ou=king ba,dc=ad,dc=ksl', Connection filter: '(&(objectCategory=Person)(sAMAccountName=*)(memberOf=CN=Customers-KingBH,OU=AtlassianSecGroups,OU=Security Groups,OU=Domain Custom Groups,DC=king-ict,DC=ba,DC=corp))', RootDN: 'dc=ad,dc=ksl', Use TLS: none Server: '10.21.12.5', Port: '389', BaseDN: 'ou=king ba,dc=ad,dc=ksl', Connection filter: '(&(objectCategory=Person)(sAMAccountName=*)(memberOf=CN=Customers-KingBH,OU=AtlassianSecGroups,OU=Security Groups,OU=Domain Custom Groups,DC=king-ict,DC=ba,DC=corp))', RootDN: 'dc=ad,dc=ksl', Use TLS: none Server: '10.21.12.5', Port: '389', BaseDN: 'ou=king mk,dc=ad,dc=ksl', Connection filter: '(&(objectCategory=Person)(sAMAccountName=*)(memberOf=CN=Customers-KingMK,OU=AtlassianSecGroups,OU=Security Groups,OU=Domain Custom Groups,DC=king-ict,DC=mk,DC=corp))', RootDN: 'dc=ad,dc=ksl', Use TLS: noneSQL replicas
Notifications
Plugins list
activity Name: Activities Version: 3.1.4 State: To update Install Method: Marketplace actualtime Name: ActualTime Version: 3.0.0 State: Enabled Install Method: Marketplace fields Name: Additional fields Version: 1.21.9 State: To update Install Method: Marketplace advancedplanning Name: advancedplanning Version: 1.1.0 State: Enabled Install Method: Marketplace behaviors Name: Behaviours Version: 2.7.3 State: Enabled Install Method: Marketplace positions Name: Cartography Version: 6.0.3 State: Enabled Install Method: Marketplace ciscotac Name: Cisco TAC Version: 0.0.3 State: Not installed Install Method: Manual costs Name: Costs Version: 3.0.3 State: Enabled Install Method: Marketplace datainjection Name: Data injection Version: 2.13.5 State: Enabled Install Method: Marketplace docgen Name: DocGen Version: 0.1.3 State: Enabled Install Method: Manual manageentities Name: Entities portal Version: 4.0.3 State: Enabled Install Method: Marketplace formcreator Name: Form Creator Version: 2.13.9 State: Enabled Install Method: Marketplace gantt Name: gantt Version: 1.1.0 State: Enabled Install Method: Marketplace glpiinventory Name: GLPI Inventory Version: 1.3.5 State: Enabled Install Method: Marketplace addressing Name: IP Adressing Version: 3.0.2 State: Enabled Install Method: Marketplace itilcategorygroups Name: ItilCategory Groups Version: 2.5.1 State: Installed / not activated Install Method: Marketplace kingict Name: KingICT Plugin Version: 1.0.0 State: Enabled Install Method: Manual metademands Name: Meta-Demands Version: 3.3.11 State: Enabled Install Method: Marketplace metabase Name: Metabase Version: 1.3.3 State: Enabled Install Method: Marketplace satisfaction Name: More satisfaction Version: 1.6.2 State: Enabled Install Method: Marketplace moreticket Name: More ticket Version: 1.7.4 State: Enabled Install Method: Marketplace genericobject Name: Objects management Version: 2.14.9 State: Enabled Install Method: Marketplace additionalalerts Name: Others alerts Version: 2.4.0 State: Installed / not activated Install Method: Marketplace statecheck Name: Statecheck Rules Version: 2.4.3 State: Enabled Install Method: Marketplace manufacturersimports Name: Suppliers imports Version: 3.0.8 State: Enabled Install Method: Marketplace taskdrop Name: TaskDrop Version: 2.0.0 State: Enabled Install Method: Marketplace tasklists Name: Tasks list Version: 2.0.3 State: Enabled Install Method: Marketplace ticketfilter Name: Ticketfilter Version: 1.3.2 State: Installed / not activated Install Method: Marketplace timelineticket Name: Timeline of tickets Version: 10.0+1.2 State: Enabled Install Method: Marketplace tviewer Name: TViewer Version: 2.0.2 State: Installed / not activated Install Method: Manual vip Name: VIP Version: 1.8.2 State: Enabled Install Method: Marketplace hookparser Name: Webhook Parser Version: 1.0.0-beta1 State: Enabled Install Method: Manual yagp Name: YAGP Version: 2.3.1 State: Enabled Install Method: MarketplaceLocales overrides
Anything else?
No response