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GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
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E-mail alert although the stock target is 0 #17388

Closed FreeMacs closed 3 weeks ago

FreeMacs commented 3 months ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.15

Bug description

I have changed the stock target for a cartridge model from 1 to 0 and Alert to never because I no longer need email alerts from this model. However, I have still been receiving emails from this cartridge for weeks. The email also says that the stock target is set to 1 although it is set to 0 in GLPI itself.

image

Everything is set to 0 and never in the cartridge asset

Screenshot 2024-07-01 082733

There is also no default value set in the entity

image

The email alert still shows a stock target of 1

Relevant log output

No response

Page URL

No response

Steps To reproduce

No response

Your GLPI setup information

No response

Anything else?

No response

cconard96 commented 3 months ago

The stock target being 1 instead of 0 is intended, although maybe not as intuitive as I originally thought. See my description of the feature in the related PR (#9687).

For why the alert keeps triggering, I haven't been able to recreate the issue or find a potential cause.

github-actions[bot] commented 1 month ago

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

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