[X] I agree to follow this project's Code of Conduct
Is there an existing issue for this?
[X] I have searched the existing issues
Version
10.0.17-dev
Bug description
When I create a business rule with the following criterion
Title contains Test; AND
Validation is Waiting for approval
Action = Assign Pending
No action is executed.
It's the only rule of this instance, the rule is set to ADD/UPDATE
I tried to change the actions and add more criterions.
The only way an action is executed when a criterion is Waiting for Approval is when I use this same criterion as the only one.
Relevant log output
No response
Page URL
No response
Steps To reproduce
Create a business rule with the following setup
Logical operator = AND
Use rule for = Add/Update
Criteria
Waiting for approval
Title contains Test
Action
Status = Assign pending
Open a ticket with the Title 'Test'
Add a request for validation
Action is not executed.
Your GLPI setup information
Information about system installation and configuration
GLPI 10.0.17-dev ( => /var/www/glpi)
Installation mode: DOCKER
Current language:en_GB
Server
Operating system: Linux e3bf6c1a2922 5.14.0-362.8.1.el9_3.x86_64 #1 SMP PREEMPT_DYNAMIC Tue Oct 3 11:12:36 EDT 2023 x86_64
PHP 8.1.29 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bz2, ctype, curl,
date, dom, exif, fileinfo, filter, ftp, gd, hash, iconv, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre,
pdo_sqlite, posix, session, soap, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
upload_max_filesize="2M" disable_functions=""
Software: Apache/2.4.61 (Debian) (Apache/2.4.61 (Debian) Server at dev.arthurschaefer.com.br Port 80
)
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36 Edg/128.0.0.0
Server Software: MySQL Community Server - GPL
Server Version: 8.0.39
Server SQL Mode: STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
Parameters: glpi@glpi-dev-db-1/glpi
Host info: glpi-dev-db-1 via TCP/IP
PHP version (8.1.29) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.
curl extension is installed.
gd extension is installed.
intl extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (8.0.39) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to /var/glpi/files/_cache has been validated.
Write access to /var/glpi/files/_cron has been validated.
Write access to /var/glpi/files has been validated.
Write access to /var/glpi/files/_dumps has been validated.
Write access to /var/glpi/files/_graphs has been validated.
Write access to /var/glpi/files/_lock has been validated.
Write access to /var/glpi/files/_pictures has been validated.
Write access to /var/glpi/files/_plugins has been validated.
Write access to /var/glpi/files/_rss has been validated.
Write access to /var/glpi/files/_sessions has been validated.
Write access to /var/glpi/files/_tmp has been validated.
Write access to /var/glpi/files/_uploads has been validated.
Web server root directory configuration seems safe.
Sessions configuration is secured.
OS and PHP are relying on 64 bits integers.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/glpi/marketplace has been validated.
Access to timezone database (mysql) is not allowed.
htmlawed/htmlawed version 1.2.14 in (/var/www/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.8.0 in (/var/www/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.7.5 in (/var/www/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/glpi/vendor/rlanvin/php-rrule/src)
ramsey/uuid in (/var/www/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/glpi/vendor/psr/simple-cache/src)
psr/cache in (/var/www/glpi/vendor/psr/cache/src)
league/csv in (/var/www/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/glpi/vendor/symfony/cache)
html2text/html2text in (/var/www/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/glpi/vendor/symfony/dom-crawler)
twig/twig in (/var/www/glpi/vendor/twig/twig/src)
twig/string-extra in (/var/www/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 not found
symfony/polyfill-php82 in (/var/www/glpi/vendor/symfony/polyfill-php82)
league/oauth2-client in (/var/www/glpi/vendor/league/oauth2-client/src/Provider)
league/oauth2-google in (/var/www/glpi/vendor/league/oauth2-google/src/Provider)
thenetworg/oauth2-azure in (/var/www/glpi/vendor/thenetworg/oauth2-azure/src/Provider)
Code of Conduct
Is there an existing issue for this?
Version
10.0.17-dev
Bug description
When I create a business rule with the following criterion
Title contains Test; AND
Validation is Waiting for approval
Action = Assign Pending
No action is executed.
It's the only rule of this instance, the rule is set to ADD/UPDATE
I tried to change the actions and add more criterions.
The only way an action is executed when a criterion is
Waiting for Approval
is when I use this same criterion as the only one.Relevant log output
No response
Page URL
No response
Steps To reproduce
Criteria
Action
Action is not executed.
Your GLPI setup information
Information about system installation and configuration
Server
GLPI constants
Libraries
SQL replicas
Notifications
Plugins list
Anything else?
No response