glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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CSV export with line breaks in description create multiple lines #17803

Closed Phil-ipp1 closed 4 weeks ago

Phil-ipp1 commented 1 month ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.15

Bug description

The CSV export creates multiple output lines for assets that have multiple lines in the description. Due to this one asset would result in multiple lines instead of a single line.

Relevant log output

No response

Page URL

No response

Steps To reproduce

  1. Create an Asset->Coomputer with multiple lines in description: image
  2. Add Description to the view image
  3. Export as CSV image

Your GLPI setup information

Information about system installation and configuration
GLPI 10.0.15 ( => /www/glpi)
Installation mode: TARBALL
Current language:en_GB

Server
 
Operating system: Linux tessrv74 5.14.0-70.13.1.el9_0.x86_64 #​1 SMP PREEMPT Tue May 17 15:53:11 EDT 2022 x86_64
PHP 8.1.9 fpm-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bz2, calendar, cgi-fcgi, ctype, curl, date, dom,
    exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, intl, json, ldap, libxml, mbstring, msgpack, mysqli, mysqlnd,
    openssl, pcre, pdo_mysql, pdo_sqlite, posix, redis, session, shmop, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem,
    sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="600" memory_limit="512M" post_max_size="20000M" safe_mode="" session.save_handler="files"
    upload_max_filesize="20000M" disable_functions="" 
Software: nginx/1.20.1
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36
Server Software: MariaDB Server
    Server Version: 10.5.22-MariaDB
    Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    Parameters: glpi@127.0.0.1:6033/glpi_prod
    Host info: 127.0.0.1 via TCP/IP

PHP version (8.1.9) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.
curl extension is installed.
gd extension is installed.
intl extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.5.22) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to /www/glpi/files/_cache has been validated.
Write access to /www/glpi/files/_cron has been validated.
Write access to /www/glpi/files has been validated.
Write access to /www/glpi/files/_dumps has been validated.
Write access to /www/glpi/files/_graphs has been validated.
Write access to /www/glpi/files/_lock has been validated.
Write access to /www/glpi/files/_pictures has been validated.
Write access to /www/glpi/files/_plugins has been validated.
Write access to /www/glpi/files/_rss has been validated.
Write access to /www/glpi/files/_sessions has been validated.
Write access to /www/glpi/files/_tmp has been validated.
Write access to /www/glpi/files/_uploads has been validated.
For security reasons, SELinux mode should be Enforcing.

Web server root directory configuration is not safe as it permits access to non-public files. See installation documentation for more details.
The following directories should be placed outside "/www/glpi":
‣ "/www/glpi/files" ("GLPI_VAR_DIR")
You can ignore this suggestion if your web server root directory is "/www/glpi/public".
Sessions configuration is secured.
OS and PHP are relying on 64 bits integers.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /www/glpi/marketplace has been validated.
Timezones seems loaded in database.

GLPI constants
 
GLPI_ROOT: "/www/glpi"
GLPI_CONFIG_DIR: "/www/glpi/config"
GLPI_VAR_DIR: "/www/glpi/files"
GLPI_MARKETPLACE_DIR: "/www/glpi/marketplace"
GLPI_USE_CSRF_CHECK: "1"
GLPI_CSRF_EXPIRES: "7200"
GLPI_CSRF_MAX_TOKENS: "100"
GLPI_USE_IDOR_CHECK: "1"
GLPI_IDOR_EXPIRES: "7200"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\\/\\/[^@:]+(\\/.*)?$/"]
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_INSTALL_MODE: "TARBALL"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: "0"
GLPI_CENTRAL_WARNINGS: "0"
GLPI_TEXT_MAXSIZE: "4000"
GLPI_DOC_DIR: "/www/glpi/files"
GLPI_CACHE_DIR: "/www/glpi/files/_cache"
GLPI_CRON_DIR: "/www/glpi/files/_cron"
GLPI_DUMP_DIR: "/www/glpi/files/_dumps"
GLPI_GRAPH_DIR: "/www/glpi/files/_graphs"
GLPI_LOCAL_I18N_DIR: "/www/glpi/files/_locales"
GLPI_LOCK_DIR: "/www/glpi/files/_lock"
GLPI_LOG_DIR: "/www/glpi/files/_log"
GLPI_PICTURE_DIR: "/www/glpi/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "/www/glpi/files/_plugins"
GLPI_RSS_DIR: "/www/glpi/files/_rss"
GLPI_SESSION_DIR: "/www/glpi/files/_sessions"
GLPI_TMP_DIR: "/www/glpi/files/_tmp"
GLPI_UPLOAD_DIR: "/www/glpi/files/_uploads"
GLPI_INVENTORY_DIR: "/www/glpi/files/_inventories"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
GLPI_I18N_DIR: "/www/glpi/locales"
GLPI_VERSION: "10.0.15"
GLPI_SCHEMA_VERSION: "10.0.15@2eed74704cb07e0bac48b933cbd5c1c356f09629"
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MIN_PHP: "7.4.0"
GLPI_MAX_PHP: "8.4.0"
GLPI_YEAR: "2024"

Libraries
 
htmlawed/htmlawed version 1.2.14 in (/www/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.8.0 in (/www/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/www/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.7.5 in (/www/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/www/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/www/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/www/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/www/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/www/glpi/vendor/sabre/http/lib)
sabre/uri in (/www/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/www/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/www/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/www/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/www/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/www/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/www/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/www/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/www/glpi/vendor/symfony/console)
scssphp/scssphp in (/www/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/www/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/www/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/www/glpi/vendor/rlanvin/php-rrule/src)
ramsey/uuid in (/www/glpi/vendor/ramsey/uuid/src)
psr/log in (/www/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/www/glpi/vendor/psr/simple-cache/src)
psr/cache in (/www/glpi/vendor/psr/cache/src)
league/csv in (/www/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/www/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/www/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/www/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/www/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/www/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/www/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/www/glpi/vendor/symfony/cache)
html2text/html2text in (/www/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/www/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/www/glpi/vendor/symfony/dom-crawler)
twig/twig in (/www/glpi/vendor/twig/twig/src)
twig/string-extra in (/www/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 not found
symfony/polyfill-php82 in (/www/glpi/vendor/symfony/polyfill-php82)
league/oauth2-client in (/www/glpi/vendor/league/oauth2-client/src/Provider)
league/oauth2-google in (/www/glpi/vendor/league/oauth2-google/src/Provider)
thenetworg/oauth2-azure in (/www/glpi/vendor/thenetworg/oauth2-azure/src/Provider)

SQL replicas
 
Not active

Notifications
 
Way of sending emails: SMTP+TLS (psdsmtp@smtpsend.psiade.com)

Plugins list
 
    datainjection        Name: Data injection                 Version: 2.13.5     State: Enabled                                 
        Install Method: Marketplace
    formcreator          Name: Form Creator                   Version: 2.13.9     State: Enabled                                 
        Install Method: Marketplace
    gantt                Name: gantt                          Version: 1.1.0      State: Enabled                                 
        Install Method: Marketplace
    glpiinventory        Name: GLPI Inventory                 Version: 1.3.5      State: Enabled                                 
        Install Method: Marketplace
    oauthimap            Name: Oauth IMAP                     Version: 1.4.3      State: Enabled                                 
        Install Method: Marketplace
    phpsaml              Name: PHP SAML                       Version: 1.2.1      State: Enabled                                 
        Install Method: Manual

Anything else?

No response

cedric-anne commented 4 weeks ago

Hi,

The CSV syntax seems OK, but it looks that you did not configured properly the import settings.

On LibreOffice, it works as expected.

image image