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GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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NotificationTarget inheretance broken #17913

Open blippercop opened 1 week ago

blippercop commented 1 week ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.16

Bug description

Company Company > Departement 1 Company > Departement 2 Company > Departement 3 Company > Departement 4

While the inheritance (overwriting) of templates works fine it doesn't work for the assigned targets. Create a notification on company level. All departments have the same notification. Now, one department decided that they don't want notifications for "added followup" event. So I recreated it in department 3 and changed who is receiving the notification. However, they are still receiving notifications as set in the company level (if I disable it at company level there is no notification send) but this adds a lot of maintenance work as you have to remember this each time a new entity is created. Also the GUI is misleading thinking you can control / manage it for each entity separately.

Relevant log output

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Page URL

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Steps To reproduce

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Your GLPI setup information

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Anything else?

No response

blippercop commented 1 week ago

Btw. there is no cloning function for the notification, so if this is "by design" its a lot of work for multiple units as you have to recreate them for each unit if at least one unit want to behave differently.