Closed atchen45 closed 7 years ago
Do you try ticket from user interface ?
Yes, I have tried user interface (both standard & simplified)
Can you post the exact error log?
Hi,
I don't have error in log files but in GLPI interface I have this "Security die. trying to load an forbidden class name" if it can help.
Thanks
I have the same problem. Debug Mode on
Message in Firefox (52.0.2)
PHP Notice: Undefined index: itemtype in /var/www/glpi/front/ticket.form.php at line 192
PHP Notice: Undefined index: items_id in /var/www/glpi/front/ticket.form.php at line 192
/var/www/glpi/files/_log# cat php-errors.log
2017-04-11 20:58:19 [6@hostname]
*** PHP Notice(8): Undefined index: itemtype
Backtrace :
front/ticket.form.php:192
2017-04-11 20:58:19 [6@hostname]
*** PHP Notice(8): Undefined index: items_id
Backtrace :
front/ticket.form.php:192
System information
GLPI 9.1.2 (/glpi => /var/www/glpi)
Server
Operating system: Linux nothing to see 3.13.0-85-generic #129-Ubuntu SMP Thu Mar 17 20:50:41 UTC 2016 i686
PHP 5.5.9-1ubuntu4.20 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu,
bcmath, bz2, calendar, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json,
ldap, libxml, mbstring, mhash, mysql, mysqli, openssl, pcre, pdo_mysql, posix, readline, session, shmop, soap, sockets,
standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, zip, zlib)
Setup: max_execution_time="180" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
upload_max_filesize="50M"
Software: Apache/2.4.7 (Ubuntu) (Apache/2.4.7 (Ubuntu) Server at nothing to see Port 80)
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
Server Software: (Ubuntu)
Server Version: 5.5.49-0ubuntu0.14.04.1
Server SQL Mode:
Parameters: nothing to see
Host info: Localhost via UNIX socket
OK/var/www/glpi/config : OK
OK/var/www/glpi/files : OK
OK/var/www/glpi/files/_dumps : OK
OK/var/www/glpi/files/_sessions : OK
OK/var/www/glpi/files/_cron : OK
OK/var/www/glpi/files/_graphs : OK
OK/var/www/glpi/files/_lock : OK
OK/var/www/glpi/files/_plugins : OK
OK/var/www/glpi/files/_tmp : OK
OK/var/www/glpi/files/_rss : OK
OK/var/www/glpi/files/_uploads : OK
OK/var/www/glpi/files/_pictures : OK
OK/var/www/glpi/files/_log : OK
Web access to files directory is protectedWeb access to files directory is protected : OK
Libraries
htmLawed version 1.1.21 in (/var/www/glpi/lib/htmlawed)
phpCas version 1.3.4 in (/var/www/glpi/vendor/jasig/phpcas/source)
PHPMailer version 5.2.16 in (/var/www/glpi/vendor/phpmailer/phpmailer)
Zend Framework in (/var/www/glpi/vendor/zendframework/zend-loader/src)
zetacomponents/graph in (/var/www/glpi/vendor/zetacomponents/graph/src)
SimplePie version 1.4.1 in (/var/www/glpi/vendor/simplepie/simplepie/library)
TCPDF version 6.2.12 in (/var/www/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/glpi/vendor/true/punycode/src)
iacaml/autolink in (/var/www/glpi/vendor/iamcal/lib_autolink)
sabre/vobject in (/var/www/glpi/vendor/sabre/vobject/lib)
Plugins list
news Name: Alarme Version: 1.3.2.4 State: Enabled
barcode Name: Barcode Version: 0.90+1.0 State: Not activated
reports Name: Berichte Version: 1.7.2 State: Not activated
dashboard Name: Dashboard Version: 0.8.1 State: Enabled
datainjection Name: File injection Version: 2.3.1 State: Not activated
formcreator Name: Formulare Version: 2.4.0 State: Enabled
addressing Name: IP Adressierung Version: 2.3.0 State: Not activated
mreporting Name: More Reporting Version: 1.3.1 State: Enabled
pdf Name: PDF-Ausgabe Version: 1.1 State: Enabled
ticketcleaner Name: Ticket Cleaner Version: 2.0.4 State: Enabled
This sounds like a bug; have to check if that has not yet been fixed.
Duplicates #1644
Good Morning,
I have the following issue for one entity since I install the latest GLPI version when I am in the page to create ticket
I didn't have this issue with others entities (didn't tested all). Renaming entity didn't change anything
Following is our GLPI setup :
Please let me know if you need more details.
Thanks