Closed ppenin closed 6 years ago
I'm pretty sure another issue is (was) already opened for that.
Yes it was me but in 9.2.1 and 9.2.2
you can contact me in PM if you want to watch directly
You should apply the whole fixes made by @trasher in #3653 :
this fix is already in 9.2.3 I fixed the issue with https://github.com/glpi-project/glpi/pull/3694/commits/8bd958ae02feae207cda8fd92d29d8e6b2de4d58 and the images ares correctly displayed in mails but it stucks queuednotification task.
With the fix 8bd958a
In GLPI
you need this one 666025b718b514c511efc93f83e3feecb12b641d too there is a small error in 8bd958a
The fix 666025b doesn't work for me in 9.2.3 It stucks mailgate and queuednotification when a mail is collected. First images are not displayed in the mail even if the URL is correct.
Display is ok in GLPI
With this fix, images are correctly displayed in mail and in glpi now. Yes ! But automatic tasks are stucked immediately when the mail is collected. Back to square one !
I have the same problem.... ¿Really don't exist any fix for this bug?...
This is a real problem.
Thanks!
EDIT: In this picture you can see the situation.
Guess this is is solved by #3966. Queue remaining running is probably another issue.
not functionnal ...
Exactly, not functional for me too….
@trasher something to do ? Not functionnal ...
Ensure apply c8569927eca45e5fcd5860824dd47b158c4ea2e1
is there only this c856992 to apply to resolve ? Or may we also apply this : Not clear...
This problem continues... I have 9.2.3 and still happens.. I tried to Apply https://github.com/glpi-project/glpi/commit/c8569927eca45e5fcd5860824dd47b158c4ea2e1 and still happens
Steps to reproduce : Send a mail with images/screenshots embedded in the body Collect this mail with mailgate add followup with text and copy-paste an image
Expected result : Images displayed correctly in GLPI (ticket page and followups page) Images displayed correctly in the mail sent by GLPI no mailgate and queuednotification tasks stucked in running
Actual result : Images displayed correctly in GLPI (ticket page and followups page) - test ok Images not displayed correctly in the mail sent by GLPI - test not ok no mailgate and queuednotification tasks stucked in running - test ok
Screenshot of the problem
Server address is correct but no image is displayed in the mail
Followup http://myserver is missing
GLPI 9.2.3 (/glpi => /usr/share/glpi) Installation mode: TARBALL
Server
Operating system: Linux s001linux02 4.4.0-119-generic #143-Ubuntu SMP Mon Apr 2 16:08:24 UTC 2018 x86_64 PHP 7.0.29-1+ubuntu16.04.1+deb.sury.org+1 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zlib) Setup: max_execution_time="30" memory_limit="256M" post_max_size="100M" safe_mode="" session.save_handler="files" upload_max_filesize="100M" Software: Apache/2.4.18 (Ubuntu) (Apache/2.4.18 (Ubuntu) Server at 10.100.10.18 Port 80) Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0 Server Software: (Ubuntu) Server Version: 5.7.22-0ubuntu0.16.04.1 Server SQL Mode: Parameters: root@localhost/glpi Host info: Localhost via UNIX socket
mysqli extension is installed ctype extension is installed fileinfo extension is installed json extension is installed mbstring extension is installed zlib extension is installed curl extension is installed gd extension is installed simplexml extension is installed xml extension is installed ldap extension is installed imap extension is installed Zend OPcache extension is installed APCu extension is not present xmlrpc extension is not present OK/usr/share/glpi/config : OK OK/usr/share/glpi/files : OK OK/usr/share/glpi/files/_dumps : OK OK/usr/share/glpi/files/_sessions : OK OK/usr/share/glpi/files/_cron : OK OK/usr/share/glpi/files/_graphs : OK OK/usr/share/glpi/files/_lock : OK OK/usr/share/glpi/files/_plugins : OK OK/usr/share/glpi/files/_tmp : OK OK/usr/share/glpi/files/_cache : OK OK/usr/share/glpi/files/_rss : OK OK/usr/share/glpi/files/_uploads : OK OK/usr/share/glpi/files/_pictures : OK OK/usr/share/glpi/files/_log : OK Web access to files directory is protectedWeb access to files directory is protected : OK
Libraries
htmLawed version 1.2.4 in (/usr/share/glpi/lib/htmlawed) phpCas version 1.3.5 in (/usr/share/glpi/vendor/jasig/phpcas/source) PHPMailer version 5.2.26 in (/usr/share/glpi/vendor/phpmailer/phpmailer) SimplePie version 1.5.1 in (/usr/share/glpi/vendor/simplepie/simplepie/library) TCPDF version 6.2.16 in (/usr/share/glpi/vendor/tecnickcom/tcpdf) michelf/php-markdown in (/usr/share/glpi/vendor/michelf/php-markdown/Michelf) true/punycode in (/usr/share/glpi/vendor/true/punycode/src) iacaml/autolink in (/usr/share/glpi/vendor/iamcal/lib_autolink) sabre/vobject in (/usr/share/glpi/vendor/sabre/vobject/lib)
LDAP directories
Server: '10.100.10.1', Port: '389', BaseDN: 'DC=mydomain,DC=priv', Connection filter: none, RootDN: 'CN=Service Alerte,OU=Comptes de Services,OU=001 (FSS),DC=mydomain,DC=priv', Use TLS: none
SQL replicas
Not active
Notifications
Way of sending emails: SMTP (hotline-glpi@10.100.10.66)
Mails receivers
Name: 'xx@mydomain.fr' Active: Yes Server: '{10.100.10.66/pop/novalidate-cert/notls}INBOX' Login: 'hotline-GLPI' Password: Yes
Plugins list
OCS Inventory NG Host: localhost Connection: Ok Use the OCSNG software dictionary: No