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glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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Server down with GLPI 9.4.1.1 et FI 9.4.0+1.0 #5608

Closed ppenin closed 5 years ago

ppenin commented 5 years ago

We have an issue with GLPI 9.4.1.1 and Fusion Inventory 9.4.0+1.0 Millions of lines like thoses are written in php-errors.log and the server is stucked. We had to shutdown/restart it and we have disabled Fusion Inventory plugin.

[2019-03-15 14:56:42] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /usr/share/glpi/inc/toolbox.class.php line 659 PHP Warning(2): in_array() expects parameter 2 to be array, null given Backtrace : : inc/plugin.class.php:710 in_array() plugins/fusioninventory/setup.php:549 Plugin->isActivated() inc/plugin.class.php:377 plugin_fusioninventory_check_prerequisites() inc/plugin.class.php:267 Plugin->checkPluginState() inc/plugin.class.php:106 Plugin->checkStates() inc/plugin.class.php:1704 Plugin->init() inc/plugin.class.php:709 Plugin::getPlugins() plugins/fusioninventory/setup.php:549 Plugin->isActivated() inc/plugin.class.php:377 plugin_fusioninventory_check_prerequisites() inc/plugin.class.php:267 Plugin->checkPluginState() inc/plugin.class.php:106 Plugin->checkStates() inc/plugin.class.php:1704 Plugin->init() inc/session.class.php:616 Plugin::getPlugins() inc/includes.php:54 Session::loadLanguage() plugins/fusioninventory/b/deploy/index.php:50 include() {"user":"@s001linux02","mem_usage":"1.256", 2.35Mio)"} [2019-03-15 14:56:43] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /usr/share/glpi/inc/toolbox.class.php line 659 PHP Warning(2): in_array() expects parameter 2 to be array, null given Backtrace : : inc/plugin.class.php:710 in_array() plugins/fusioninventory/setup.php:549 Plugin->isActivated() inc/plugin.class.php:377 plugin_fusioninventory_check_prerequisites() inc/plugin.class.php:267 Plugin->checkPluginState() inc/plugin.class.php:106 Plugin->checkStates() inc/plugin.class.php:1704 Plugin->init() inc/plugin.class.php:709 Plugin::getPlugins() plugins/fusioninventory/setup.php:549 Plugin->isActivated() inc/plugin.class.php:377 plugin_fusioninventory_check_prerequisites() inc/plugin.class.php:267 Plugin->checkPluginState() inc/plugin.class.php:106 Plugin->checkStates() inc/plugin.class.php:1704 Plugin->init() inc/plugin.class.php:709 Plugin::getPlugins() plugins/fusioninventory/setup.php:549 Plugin->isActivated() inc/plugin.class.php:377 plugin_fusioninventory_check_prerequisites() inc/plugin.class.php:267 Plugin->checkPluginState() inc/plugin.class.php:106 Plugin->checkStates() inc/plugin.class.php:1704 Plugin->init() inc/plugin.class.php:709 Plugin::getPlugins() plugins/fusioninventory/setup.php:549 Plugin->isActivated() inc/plugin.class.php:377 plugin_fusioninventory_check_prerequisites() inc/plugin.class.php:267 Plugin->checkPluginState() inc/plugin.class.php:106 Plugin->checkStates() inc/plugin.class.php:1704 Plugin->init() inc/plugin.class.php:709 Plugin::getPlugins() plugins/fusioninventory/setup.php:549 Plugin->isActivated() inc/plugin.class.php:377 plugin_fusioninventory_check_prerequisites() inc/plugin.class.php:267 Plugin->checkPluginState() inc/plugin.class.php:106 Plugin->checkStates() inc/plugin.class.php:1704 Plugin->init() inc/session.class.php:616 Plugin::getPlugins() inc/includes.php:54 Session::loadLanguage() plugins/fusioninventory/index.php:49 include() {"user":"@s001linux02","mem_usage":"2.135", 2.27Mio)"}

System configuration

GLPI 9.4.1.1 (/glpi => /usr/share/glpi) Installation mode: TARBALL

Server

Operating system: Linux s001linux02 4.4.0-142-generic #168-Ubuntu SMP Wed Jan 16 21:00:45 UTC 2019 x86_64 PHP 7.0.33-5+ubuntu16.04.1+deb.sury.org+1 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu, bcmath, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="30" memory_limit="1024M" post_max_size="1000M" safe_mode="" session.save_handler="files" upload_max_filesize="1000M" Software: Apache/2.4.18 (Ubuntu) (Apache/2.4.18 (Ubuntu) Server at 10.100.10.18 Port 80) Mozilla/5.0 (Windows NT 6.1; WOW64; rv:65.0) Gecko/20100101 Firefox/65.0 Server Software: (Ubuntu) Server Version: 5.7.25-0ubuntu0.16.04.2 Server SQL Mode: Parameters: root@localhost/glpi Host info: Localhost via UNIX socket

mysqli extension is installed ctype extension is installed fileinfo extension is installed json extension is installed mbstring extension is installed iconv extension is installed zlib extension is installed curl extension is installed gd extension is installed simplexml extension is installed xml extension is installed ldap extension is installed imap extension is installed Zend OPcache extension is installed APCu extension is installed xmlrpc extension is installed exif extension is installed CAS extension is not present Database version seems correct (5.7.25) - Perfect!Database version seems correct (5.7.25) - Perfect! OK/usr/share/glpi/files/_log : OK OK/usr/share/glpi/config : OK OK/usr/share/glpi/files : OK OK/usr/share/glpi/files/_dumps : OK OK/usr/share/glpi/files/_sessions : OK OK/usr/share/glpi/files/_cron : OK OK/usr/share/glpi/files/_graphs : OK OK/usr/share/glpi/files/_lock : OK OK/usr/share/glpi/files/_plugins : OK OK/usr/share/glpi/files/_tmp : OK OK/usr/share/glpi/files/_cache : OK OK/usr/share/glpi/files/_rss : OK OK/usr/share/glpi/files/_uploads : OK OK/usr/share/glpi/files/_pictures : OK Web access to files directory is protectedWeb access to files directory is protected : OK

Libraries

htmLawed version 1.2.4 in (/usr/share/glpi/lib/htmlawed) phpmailer/phpmailer version 6.0.7 in (/usr/share/glpi/vendor/phpmailer/phpmailer/src) simplepie/simplepie version 1.5.2 in (/usr/share/glpi/vendor/simplepie/simplepie/library) tecnickcom/tcpdf version 6.2.26 in (/usr/share/glpi/vendor/tecnickcom/tcpdf) michelf/php-markdown in (/usr/share/glpi/vendor/michelf/php-markdown/Michelf) true/punycode in (/usr/share/glpi/vendor/true/punycode/src) iamcal/lib_autolink in (/usr/share/glpi/vendor/iamcal/lib_autolink) sabre/vobject in (/usr/share/glpi/vendor/sabre/vobject/lib) zendframework/zend-cache in (/usr/share/glpi/vendor/zendframework/zend-cache/src) zendframework/zend-i18n in (/usr/share/glpi/vendor/zendframework/zend-i18n/src) zendframework/zend-serializer in (/usr/share/glpi/vendor/zendframework/zend-serializer/src) monolog/monolog in (/usr/share/glpi/vendor/monolog/monolog/src/Monolog) sebastian/diff in (/usr/share/glpi/vendor/sebastian/diff/src) elvanto/litemoji in (/usr/share/glpi/vendor/elvanto/litemoji/src) symfony/console in (/usr/share/glpi/vendor/symfony/console) leafo/scssphp in (/usr/share/glpi/vendor/leafo/scssphp/src)

LDAP directories

Server: 'x.x.x.x', Port: '389', BaseDN: 'DC=xxxx,DC=priv', Connection filter: none, RootDN: 'CN=xxxxxx,OU=Comptes de Services,OU=xxxx,DC=xxxxx,DC=priv', Use TLS: none

SQL replicas

Not active

Notifications

Way of sending emails: SMTP (xxxxxxxx10.100.10.66)

Mails receivers

Name: 'xxxx@xxxx.fr' Active: Yes Server: '{10.100.10.87/pop/novalidate-cert/notls/debug}INBOX' Login: 'hotline-GLPI' Password: Yes Name: 'support-qgr@groupesaintsauveur.fr' Active: Yes Server: '{10.100.10.87/pop/novalidate-cert/notls/debug}INBOX' Login: 'support-QGR' Password: Yes

Plugins list

barcode Name: Barcode Version: 2.4.0 State: Enabled fields Name: Champs supplémentaires Version: 1.9.1 State: Enabled timelineticket Name: Chronologie des tickets Version: 9.4+1.0 State: Enabled escalade Name: Escalades Version: 2.4.2 State: Enabled fusioninventory Name: FusionInventory Version: 9.4.0+1.0 State: Not activated flyvemdm Name: Gestion d'appareil mobile Flyv Version: 2.0.0 State: To be cleaned pdf Name: Impression pdf Version: 1.4.0 State: Not activated datainjection Name: Injection de fichiers Version: 2.7.0 State: Enabled mailanalyzer Name: Mail Analyzer Version: 1.3.8 State: Enabled ocsinventoryng Name: OCS Inventory NG Version: 1.6.0 State: Enabled mreporting Name: Plus de rapports Version: 1.6.1 State: Enabled reports Name: Rapports Version: 1.12.0 State: Not activated dporegister Name: Registre DPO Version: 1.4 State: Not activated dashboard Name: Tableau de bord Version: 0.9.6 State: Enabled

OCS Inventory NG Host: localhost Connection: Ok Use the OCSNG software dictionary: No

trasher commented 5 years ago

Please do not duplicate. You've opened the issue on the plugin already (https://github.com/fusioninventory/fusioninventory-for-glpi/issues/2789). Let's see if this is a plugin problem as it likes or not.