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glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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All automatic tasks that are part of a plugin show "Disabled Plugin" #5710

Closed raregtp closed 5 years ago

raregtp commented 5 years ago

Describe the bug

Any automatic task that is part of a plugin shows "Disabled Plugin" directly above the Status dropdown.

Page(s) URL

https://glpi.rei.local/front/crontask.php

To reproduce

Open Automatic Actions and select an action from a built in plugin.

Expected behavior

Automatic actions should not show the action as "Disabled Plugin" when the associated plugin is in fact enabled.

Logs

No errors in logs

Screenshots

image

Your GLPI setup (you can find it in Setup > General menu, System tab)


Information about system installation & configuration
--
[code]   GLPI 9.4.2 ( => /var/www/html/glpi) Installation mode: TARBALL

Operating system: Linux jinx.rei.local 3.10.0-957.5.1.el7.x86_64 #1 SMP Fri Feb 1 14:54:57 UTC 2019 x86_64 PHP 7.3.3 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu, bcmath, bz2,     calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml,   mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, recode, session, shmop, sockets, sqlite3, standard,     sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="600" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"     upload_max_filesize="2M"  Software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.3.3 ()  Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36 Server Software: MariaDB Server  Server Version: 10.1.38-MariaDB     Server SQL Mode:    Parameters: glpi@localhost/glpi     Host info: Localhost via UNIX socket     mysqli extension is installed ctype extension is installed fileinfo extension is installed json extension is installed mbstring extension is installed iconv extension is installed zlib extension is installed curl extension is installed gd extension is installed simplexml extension is installed xml extension is installed ldap extension is installed imap extension is installed Zend OPcache extension is installed APCu extension is installed xmlrpc extension is installed CAS extension is installed exif extension is installed Database version seems correct (10.1.38) - Perfect! /var/www/html/glpi/files/_log : OK /var/www/html/glpi/config : OK /var/www/html/glpi/files : OK /var/www/html/glpi/files/_dumps : OK /var/www/html/glpi/files/_sessions : OK /var/www/html/glpi/files/_cron : OK /var/www/html/glpi/files/_graphs : OK /var/www/html/glpi/files/_lock : OK /var/www/html/glpi/files/_plugins : OK /var/www/html/glpi/files/_tmp : OK /var/www/html/glpi/files/_cache : OK /var/www/html/glpi/files/_rss : OK /var/www/html/glpi/files/_uploads : OK /var/www/html/glpi/files/_pictures : OK Web access to the files directory should not be allowed but this cannot be checked automatically on this instance. Make sure acces to error log file is forbidden; otherwise review .htaccess file and web server configuration.SELinux mode is Disabled

htmLawed version 1.2.4 in (/var/www/html/glpi/lib/htmlawed) phpmailer/phpmailer version 6.0.7 in (/var/www/html/glpi/vendor/phpmailer/phpmailer/src) simplepie/simplepie version 1.5.2 in (/var/www/html/glpi/vendor/simplepie/simplepie/library) tecnickcom/tcpdf version 6.2.26 in (/var/www/html/glpi/vendor/tecnickcom/tcpdf) michelf/php-markdown in (/var/www/html/glpi/vendor/michelf/php-markdown/Michelf) true/punycode in (/var/www/html/glpi/vendor/true/punycode/src) iamcal/lib_autolink in (/var/www/html/glpi/vendor/iamcal/lib_autolink) sabre/vobject in (/var/www/html/glpi/vendor/sabre/vobject/lib) zendframework/zend-cache in (/var/www/html/glpi/vendor/zendframework/zend-cache/src) zendframework/zend-i18n in (/var/www/html/glpi/vendor/zendframework/zend-i18n/src) zendframework/zend-serializer in (/var/www/html/glpi/vendor/zendframework/zend-serializer/src) monolog/monolog in (/var/www/html/glpi/vendor/monolog/monolog/src/Monolog) sebastian/diff in (/var/www/html/glpi/vendor/sebastian/diff/src) elvanto/litemoji in (/var/www/html/glpi/vendor/elvanto/litemoji/src) symfony/console in (/var/www/html/glpi/vendor/symfony/console) leafo/scssphp in (/var/www/html/glpi/vendor/leafo/scssphp/src) phpCas version 1.3.6 in (/usr/share/pear)

Server: 'ldaps://dc2.rei.local', Port: '636', BaseDN: 'DC=rei,DC=local', Connection filter:         '(&(objectClass=user)(objectCategory=person)(memberOf=CN=grpGLPI,OU=GLPI,OU=Groups,OU=Omaha,OU=REI,DC=rei,DC=local)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))',         RootDN: 'CN=svc-ldapauth,OU=Service Accounts,OU=*Global,OU=REI,DC=rei,DC=local', Use TLS: none

Not active

Way of sending emails: PHP

 

accounts             Name: Accounts                       Version: 2.5.0      State: Enabled    fields               Name: Additionnal fields             Version: 1.9.1      State: Enabled    news                 Name: Alerts                         Version: 1.5.1      State: Enabled    dashboard            Name: Dashboard                      Version: 0.9.6      State: Enabled    domains              Name: Domains                        Version: 2.1.0      State: Enabled    datainjection        Name: File injection                 Version: 2.7.0      State: Enabled    formcreator          Name: Form Creator                   Version: 2.8.0      State: Enabled    fusioninventory      Name: FusionInventory                Version: 9.4.0+1.0  State: Enabled    addressing           Name: IP Adressing                   Version: 2.8.0      State: Enabled    services             Name: ITIL Services                  Version: 1.0.6      State: Not installed  mydashboard          Name: My Dashboard                   Version: 1.7.1      State: Enabled    notifications        Name: Notifications                  Version: 9.4+1.0    State: Enabled    order                Name: Orders management              Version: 2.4.0      State: Enabled    physicalinv          Name: Physical inventory             Version: 9.1+1.1    State: Enabled    pdf                  Name: Print to pdf                   Version: 1.4.0      State: Enabled    reservation          Name: Reservation                    Version: 2.1.2      State: Enabled    tasklists            Name: Tasks list                     Version: 1.5.0      State: Enabled    timelineticket       Name: Timeline of tickets            Version: 9.4+1.0    State: Enabled    typology             Name: Typologies                     Version: 2.6.0      State: Enabled    useditemsexport      Name: Used items export              Version: 2.2.0      State: Enabled    webapplications      Name: Web applications               Version: 2.6.0      State: Enabled
[/code]

Additional context

This was not happening on 9.4, but started after upgrading to 9.4.1.1. The nightly tarball was applied in an attempt to resolve. Also, cron tasks and automatic actions that use CLI mode, including automatic actions from plugins, are actually running as expected, even though they show "Disabled Plugin" and the next run says Disabled.

trasher commented 5 years ago

Certainly a duplicate of https://github.com/glpi-project/glpi/issues/5637

cedric-anne commented 5 years ago

Hi,

I confirm that #5694 should solve this problem.

Regards