Closed SilentBob999 closed 3 years ago
There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.
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Describe the bug
Some’s dropdowns are inconsistent between different GLPI screen.
For example, if you want to link a ticket to another ticket from TicketForm, you can search with the ID. But if you are in the KnowledgeBase or in a form from FormCreator, only the Ticket Title is searchable.
Another example, in a ticket, you can search an Asset (computer/monitor) by the username, but you cannot do that in the KnowledgeBase.
You will see below many screenshots and a list of the fields. I concentrate the comparison between Ticket.Form / knowbaseitem.form / formcreator. I did not dig further to see if there was other part with the same inconsistency.
Page(s) URL
/front/ticket.form.php -> Items front/knowbaseitem.form.php -> Associated elements /plugins/formcreator/front/formdisplay.php submitted to FormCreator - issues #1561
To reproduce
Inconsistent dropdown content
Currently searchable field in dropdown
For computer
For Monitor
For Ticket
Expected behavior
Consistent dropdown content
Wanted Searchable field by Itemtype
Logs
Screenshots
Your GLPI setup (you can find it in Setup > General menu, System tab)
Additional context