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GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
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Curious behavior when we click on a link of an email. #6581

Closed mab18 closed 2 years ago

mab18 commented 4 years ago

Hello,

Describe the bug I'm using a saved search that sends an email. A - When I click on the link provided in the email, while the browser is closed, the browser opens and displays the Search list saved. If the browser is already open, it just adds a tab and opens the contents of the saved search instead of displaying the list.

B - I encounter a similar problem with the ticket modification notification email: If the browser is closed, it opens the ticket at the same time as the browser, otherwise it opens the list of tickets with the filter recently used in a new tab .

By changing the default browser, it is reproducible on Edge, IE, Chrome and Firefox. Windows 10/64 context, GLPI 9.4.4. Expected behavior A - The browser should open the list of THE saved search instead of the list of saved searchs. B - The browser should open the ticket instead of the list of tickets.

Link to glpi forum : https://forum.glpi-project.org/viewtopic.php?pid=378491#p378491

tomolimo commented 4 years ago

Same issue for notifications from saved searches

trasher commented 4 years ago

I've not been able to reproduce. What is the link in the received email? I wonder if there is any encoding (or similar) issue here.

mab18 commented 4 years ago

Hi, did you see the https://github.com/glpi-project/glpi/issues/6916 ?

github-actions[bot] commented 2 years ago

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

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