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glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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[GLPI 0.90.3] #679

Closed chauchse closed 8 years ago

chauchse commented 8 years ago

Dear,

I have recently install the genericobject plugin. I would like use it in helpdesk.

I can't really use it :-(

I am able to :

When i try to assign it to heldesk (by behavior object tab and in each entries), i can't see it when i create new tickets. (I tried with and without group and/or users)

Edit : It works fine in project but not in helpdesk The only error in phplog is : tail /var/www/glpi/files/_log/php-errors.log 2016-05-24 14:04:25 *** PHP Warning(2): array_search() expects parameter 2 to be array, null given Backtrace : : plugins/genericobject/inc/type.class.php:278 array_search() inc/commondbtm.class.php:1329 PluginGenericobjectType->pre_deleteItem() inc/massiveaction.class.php:1076 CommonDBTM->delete() inc/massiveaction.class.php:991 MassiveAction::processMassiveActionsForOneItemtype() inc/massiveaction.class.php:970 MassiveAction->processForSeveralItemtypes() front/massiveaction.php:62 MassiveAction->process() Thank you for your help (Ubuntu server)

flegastelois commented 8 years ago

Hi,

Please open your issue on genericobject project : https://github.com/TECLIB/genericobject

Thank's.

chauchse commented 8 years ago

Sorry, it's a mistake ;)