Inbound Call - No Audio (except for firefox)

gmaruzz / saraphone

SaraPhone is an open source SIP WebRTC phone, complete with HotDesking, Redial, BLFs, MWI, DND, PhoneBook, Hold, Mute, Notifications. SaraPhone is fully integrated with FusionPBX. Based on SIP.js, SaraPhone works with all WebRTC compliant servers: FreeSWITCH, Asterisk, OpenSIPS, Kamailio, etc. SaraPhone gets its name from Giovanni's wife, Sara.

Mozilla Public License 2.0

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Inbound Call - No Audio (except for firefox) #26

Closed ggflow closed 4 years ago

ggflow commented 4 years ago

Outbound everything works fine in all my tested browsers.

Inbound calls ie. extension 100 (yealink handset) calls 200 (Saraphone). Saraphone 200 can hear the audio from Yealink 100 Yealink 100 can NOT hear audio from Saraphone 200.

This is an issue on Google Chrome (latest version), Opera (latest version), Microsoft Edge.

Tested on Windows and Mac. Same thing.

However with Firefox, all works perfectly.

gmaruzz commented 4 years ago

please attach the entire output of the javascript console (ctrl+i)

gmaruzz commented 4 years ago

( just tested with chrome Version 83.0.4103.61 (Official Build) (64-bit), works both ways )

ggflow commented 4 years ago

Here is the output from Chrome (not working)

Inbound call from 3000 (Yealink Phone) to 3003 (Saraphone)

No audio from 3000 to 3003.

https://pastebin.com/msw2YST2

gmaruzz commented 4 years ago

you seems to use an older version... ( userAgentString: "SIP.js/0.7.8 SaraPhone 01" )

can you please reinstall it all, follow all steps described, and retest?

please remember to do the Menu->Advanced->Upgrade, check:

App Defaults
Menu Defaults
Permission Defaults

etc etc

all steps must be repeated

If problem persists, open a new issue