search

gnaudio / jabra-browser-integration

JavaScript library to control a Jabra headset from a browser
https://www.npmjs.com/package/@gnaudio/jabra-browser-integration
MIT License
3 stars 1 forks source link

Jabra Evolve2 65 Deskstand #78

Open EpicKau opened 3 years ago

EpicKau commented 3 years ago

Unable to call anything.

Always retuns errorcode 3.

error object: { "data": { "activeDevice": true, "deviceID": "0", "returnErrorCode": "3" }, "error": "Unable to set ringer" }

Receiving event from content script: {"apiClientId":"taaq8s6ab","data":{"activeDevice":true,"deviceID":"0","returnErrorCode":"3"},"error":"Error: Unable to set ringer","message":"na","requestId":"5","direction":"jabra-headset-extension-from-content-script"} Got error: Error: Unable to set ringer

jabra-slawaetz commented 3 years ago

Hello,

Your specific situation is difficult to diagnose without more details (dongle models, operating system, headset models etc).

But a general observation is that you cannot get the deskstand to do anything, you need to use the dongle device, and address that with ringer commands etc. The deskstand is just a charger.

Please note that developer support for library usage is normally provided on developer.jabra.com, the home of the core SDK that is used by the Chrome wrapper ("browser SDK"). This site is used for discussing and collaborating on the actual implementation source code.

We suggest you raise a ticket on the Developer Zone if you need more help on the issue.