search

go-gitea / gitea

Git with a cup of tea! Painless self-hosted all-in-one software development service, including Git hosting, code review, team collaboration, package registry and CI/CD
https://gitea.com
MIT License
44.41k stars 5.43k forks source link

Service desk feature #6219

Open MartinDelille opened 5 years ago

MartinDelille commented 5 years ago

There is an awesome feature in Gitlab Enterprise Edition that I would love to see in Gitea called Service Desk: https://docs.gitlab.com/ee/user/project/service_desk.html

The idea is to manage the relation with your user throught issue that are created by email.

JFronny commented 1 year ago

Since no one has picked this up: I have implemented a naive version of this feature as a seperate service here, which you might be able to use in the meantime (no guarantees, though)

laurivosandi commented 1 year ago

I am also looking forward to replacing Freescout in our setup and Gitea seems great candidate. With #22056 I think there isn't much left to be done, just add codepath for creating new issue from mail without token

lunny commented 1 year ago

Which tasks left? Let's try to clarify.