Crashing when loading into a new area

goatcorp / FFXIVQuickLauncher

Custom launcher for FFXIV

https://goatcorp.github.io/

GNU General Public License v3.0

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Crashing when loading into a new area #221

Closed moonlitglare closed 4 years ago

moonlitglare commented 4 years ago

Describe the bug here: Sometimes when I teleport to an aetheryte, enter an inn room, or even finish a dungeon, I will get a specific error and the game will crash to desktop.

Steps to reproduce the bug:

Load into a new area

Expected behavior For the game not to crash when entering a new area.

Screenshots

Other information (please complete the following information): Operating System: W10 XIVLauncher version: v4.9.2.0 Launching as admin?: Tried it with both Using Steam?: No Addons/Plugins enabled: Tried it without Discord integration since someone in the Textools Discord suggested.

Additional information Add any other context about the problem here. It happens even if I disable all of my mods.

Haplo064 commented 4 years ago

Hi Lunar,

Do you have any other plugins loaded? There has been a case of XIVStats causing crashes on changing areas.

moonlitglare commented 4 years ago

I was using Character Data Sync, Discord Rich Presence, Marketboard, Orchestion, Title Edit, and XIV Combo. Have any of those been causing similar crashes?

Poliwrath commented 4 years ago

Could you post / screenshot the last few lines of your dalamud log file? (I think the stuff at the very bottom about a "exception" should be enough, the full file might have chat info and other stuff so be careful with that) %AppData%XIVLauncher\addon\Hooks\dalamud.txt Also, there's a discord server for XIVLauncher + Dalamud https://discord.gg/3NMcUV5

moonlitglare commented 4 years ago

Is it this part?

2020-06-11 01:58:57.191 -04:00 [FTL] Unhandled exception on AppDomain System.NullReferenceException: Object reference not set to an instance of an object. at XIVStats.Plugin.b__12_0(ClassInfo a) at System.Collections.Generic.List1.FindIndex(Int32 startIndex, Int32 count, Predicate1 match) at XIVStats.Plugin.Loop() at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart()

moonlitglare commented 4 years ago

I thought i had XIVstats disabled. Do I have to disable it in the launcher, not in game?

Caraxi commented 4 years ago

You have XIVStats installed which is known to be causing issues. Delete the XIVStats folder from %appdata%\XIVLauncher\installedPlugins

moonlitglare commented 4 years ago

Alright, let me try that.

moonlitglare commented 4 years ago

I think that did it! I'm not getting anymore crashes.