Crashes upon game launching

[titlentch]

Update disclaimer

• [X] Yes, I have checked and my issue is not related to FFXIV updating and plugins not working correctly.

What did you do?

After I put my OTP in, the game started with Rated Teen sign then it froze.

Platform

Windows

Wine/Proton runner version

No response

Relevant log output

2022-04-18 21:21:44.848 +07:00 [INF] Starting RunnableAddon Launch EXE : Advanced Combat Tracker
2022-04-18 21:21:44.855 +07:00 [INF] Addon Launch EXE : Advanced Combat Tracker is already running.
2022-04-18 21:21:44.855 +07:00 [INF] Launched addon Advanced Combat Tracker.
2022-04-18 21:22:48.589 +07:00 [INF] Stopping addons...
2022-04-18 21:25:26.822 +07:00 [INF] Trying to set up Loc for language code en
2022-04-18 21:25:26.848 +07:00 [INF] XIVLauncher started as xivlauncher-6.2.31.0-6.2.31-0-g139a828
2022-04-18 21:25:26.850 +07:00 [INF] Starting update check...
2022-04-18 21:27:07.789 +07:00 [INF] Trying to set up Loc for language code en
2022-04-18 21:27:07.816 +07:00 [INF] XIVLauncher started as xivlauncher-6.2.31.0-6.2.31-0-g139a828
2022-04-18 21:27:07.822 +07:00 [INF] Starting update check...
2022-04-18 21:27:08.961 +07:00 [INF] Trying to set up Loc for language code en
2022-04-18 21:27:08.990 +07:00 [INF] XIVLauncher started as xivlauncher-6.2.31.0-6.2.31-0-g139a828
2022-04-18 21:27:08.992 +07:00 [INF] Starting update check...
2022-04-18 21:27:10.544 +07:00 [INF] Engaging Autologin...
2022-04-18 21:27:10.556 +07:00 [INF] [DUPDATE] Starting...
2022-04-18 21:27:10.637 +07:00 [INF] [DUPDATE] Using release version (6.4.0.6)
2022-04-18 21:27:10.772 +07:00 [INF] [DUPDATE] Now starting for .NET Runtime 5.0.6
2022-04-18 21:27:11.011 +07:00 [INF] [DUPDATE] All set for 2022.04.07.0000.0000
2022-04-18 21:27:23.118 +07:00 [INF] XivGame::Login(steamServiceAccount:false, cache:false)
2022-04-18 21:27:23.820 +07:00 [INF] OAuth login successful - playable:True terms:True region:2 expack:4
2022-04-18 21:27:24.788 +07:00 [INF] [HOOKS] DalamudLauncher::HoldForUpdate(gp:T:\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn)
2022-04-18 21:27:24.792 +07:00 [INF] XivGame::LaunchGame(steamServiceAccount:False, args:)
2022-04-18 21:27:24.793 +07:00 [INF] ArgumentBuilder::DeriveKey() rawTickCount:5343453 ticks:5343453 key:5308416
2022-04-18 21:27:24.800 +07:00 [INF] ArgumentBuilder::BuildEncrypted() checksum:"X"
2022-04-18 21:27:24.814 +07:00 [INF] [HOOKS] DalamudLauncher::Run(gp:T:\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn, cl:"English", pid:7264)
2022-04-18 21:27:24.815 +07:00 [INF] [HOOKS] DelayInitializeMs: 0
2022-04-18 21:27:24.828 +07:00 [INF] [HOOKS] Started dalamud!
2022-04-18 21:27:37.551 +07:00 [INF] TROUBLESHXLTING: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

[imgidedin]

Check if you have the following running with the game:

• XIVAlexander;
• RTSS and/or MSI Afterburner;
• GShade.

If you have any of them, disable them and try again.

You can also increase the time it takes for XIVLauncher to hook into the game. Try increasing it to 4000ms or something.

[titlentch]

Check if you have the following running with the game:

• XIVAlexander;
• RTSS and/or MSI Afterburner;
• GShade.

If you have any of them, disable them and try again.

You can also increase the time it takes for XIVLauncher to hook into the game. Try increasing it to 4000ms or something.

Disable RTSS and MSI Afterburner works for me! Thank you so much, you just saved my life before the daily reset xD