Award Certificates Shows "No Options"

nrherron92 commented 2 years ago

Reproduction Steps

Go into Awarded Certificates and Award a Certificate
HS-198308

Expected Behavior

When clicking on the dropdown to select a student or template there should be a notice that says "start typing" (or some autofill, but the place holder does say "search by name or email" so when it says no options people get confused instead of realizing they need to type something)

Actual Behavior

When clicking the drop down it says "no options"

Error Messages / Logs

Include any relevant error messages or log files


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### System and Environment Information

<details>
<summary>System Report</summary>

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Wordpress

Home Url: https://natalie-test-site.myliftersite.com Site Url: https://natalie-test-site.myliftersite.com Login Url: https://natalie-test-site.myliftersite.com/wp-login.php Version: 6.0 Debug Mode: Yes Debug Log: Yes Debug Display: Yes Locale: en_US Multisite: No Page For Posts: Not Set Page On Front: Homepage (#1398) [https://natalie-test-site.myliftersite.com/] Permalink Structure: /%postname%/ Show On Front: page Wp Cron: Yes

Settings

Version: 7.0.0-alpha.4 Db Version: 7.0.0-alpha.4 Course Catalog: Course Catalog (#35) [https://natalie-test-site.myliftersite.com/courses/] Membership Catalog: Membership Catalog (#36) [https://natalie-test-site.myliftersite.com/memberships/] Student Dashboard: Dashboard (#38) [https://natalie-test-site.myliftersite.com/dashboard/] Checkout Page: Checkout (#715) [https://natalie-test-site.myliftersite.com/checkout/] Course Catalog Per Page: 9 Course Catalog Sorting: menu_order,ASC Membership Catalog Per Page: 9 Membership Catalog Sorting: menu_order Site Membership: Not Set Courses Endpoint: my-courses Edit Endpoint: edit-account Lost Password Endpoint: lost-password Vouchers Endpoint: redeem-voucher Autogenerate Username: no Password Strength Meter: no Minimum Password Strength: Terms Required: yes Terms Page: Activate (#443) [https://natalie-test-site.myliftersite.com/activate/] Checkout Names: Checkout Address: Checkout Phone: Checkout Email Confirmation: no Open Registration: yes Registration Names: Registration Address: Registration Phone: Registration Voucher: Registration Email Confirmation: no Account Names: Account Address: Account Phone: Account Email Confirmation: no Confirmation Endpoint: confirm-payment Force Ssl Checkout: no Country: CA Currency: CAD Currency Position: left Thousand Separator: , Decimal Separator: . Decimals: 2 Trim Zero Decimals: no Recurring Payments: yes Email From Address: team+sandbox@lifterlms.com Email From Name: A LifterLMS Sandbox Email Footer Text: Email Header Image: Cert Bg Width: 1123 Cert Bg Height: 794 Cert Legacy Compat: no

Constants

LLMS_REMOVE_ALL_DATA: undefined LLMS_REST_DISABLE: undefined LLMS_SITE_FEATURE_RECURRING_PAYMENTS: undefined LLMS_SITE_IS_CLONE: undefined

Gateways

Manual: Disabled Manual Logging: no Manual Order: 1

Server

Mysql Version: 5.7.38 Php Curl: Yes Php Default Timezone: UTC Php Fsockopen: Yes Php Max Input Vars: 5000 Php Max Upload Size: 512 MB Php Memory Limit: 256M Php Post Max Size: 1024M Php Soap: Yes Php Suhosin: No Php Time Limt: 30 Php Version: 8.0.21 Software: Apache/2.4.54 (Unix) OpenSSL/1.1.1 Wp Memory Limit: 256M

Browser

HTTP USER AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36

Theme

Name: Astra Version: 3.9.1 Themeuri: https://wpastra.com/ Authoruri: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme Template: Child Theme: No Llms Support: Yes

Plugins

LifterLMS: 7.0.0-alpha.4 LifterLMS Assignments: 1.3.0 LifterLMS Groups: 1.0.0-beta.20 LifterLMS MailChimp Add-on: 3.2.0 LifterLMS PDFs: 2.1.0

Integrations

BbPress: No BuddyPress: No LifterLMS Groups: Yes LifterLMS MailChimp: Yes LifterLMS PDFs: Yes

Template Overrides



</details>

This issue has be recreated:
+ [x] Locally
+ [x] On a staging site
+ [x] On a production website
+ [x] With only LifterLMS and a default theme

### Browser, Device, and Operating System Information

+ Browser name and version
+ Operating System name and version
+ Device name and version (if applicable)

thomasplevy commented 2 years ago

Is the placeholder Search for a certificate template... insufficient here?

thomasplevy commented 2 years ago

I mean I see the potential confusion but do we have to have a conditional placeholder or something when they haven't type yet?

Or are we suggesting that it shouldn't automatically display "No options" if they haven't typed yet?

Programmatically I don't feel like this will be the easiest thing to change... but I'm not positive without actually digging into the code... Also, can you help me gauge severity here... To me this is one confused user, is this actually a generally confusing UX or are most people reading the text and starting to type?

Does anyone actually assume that they don't have to do anything when they open this?

nrherron92 commented 2 years ago

HS-203014

thomasplevy commented 2 years ago

Alright alright :-p

gocodebox / lifterlms