Intel Arc A370M + Godot Editor freezes entire machine

Grezzz commented 6 months ago

Tested versions

Reproducible in 3.5.3, 4.2.0, 4.2.1

System information

Godot v4.2.1.stable - Windows 10.0.22631 - Vulkan (Forward+) - dedicated Intel(R) Arc(TM) A370M Graphics (Intel Corporation; 31.0.101.5382) - 12th Gen Intel(R) Core(TM) i7-12700H (20 Threads)

Issue description

When a Godot project is open, and the Intel Arc A370M card is active, the entire machine will freeze up after a few minutes (usually within 5-10mins, sometimes more or less).

This even happens on a new/blank project
Happens on all rendering modes
Happens with updated gfx drivers (and all other system drivers)
Even crashes if I tell windows to use the on-board GFX card instead, but DOESN'T crash if I disable the Arc card entirely via device manager

What does work:

No crashes on the project selection screen
No crashes when running an exported Godot game
Every other application on my machine

This seems to be specifically an issue with having an open Godot project in the Godot editor with the Intel Arc A370M card being active.

There is no "crashing" that you can hit end-task on, no error messages, just an entire system freeze.

Steps to reproduce

Have an Intel Arc A370M card in your laptop that is enabled in device manager.
Open a Godot project. Even creating a brand-new project is fine.
Wait approx 5-10mins
The system should freeze up

Minimal reproduction project (MRP)

test.zip

Added test (created on 4.2.1) and test353 (created on 3.5.3).

Both are completely empty, brand new projects, but still caused crashes.

github-actions[bot] commented 6 months ago

Hello from the maintainer team!

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In case you haven't already, be sure to attach an MRP (minimal reproduction project) if specific steps or assets are needed in order to reproduce the issue. Contributors will use the MRP to validate that the fix is working as intended.

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Grezzz commented 5 months ago

FYI:

I have an ongoing discussion/thread with Intel over this issue on the Intel community forum here:

https://community.intel.com/t5/Graphics/ARC-A370M-Freezes-entire-OS-when-running-Godot-game-engine/m-p/1590530/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExWNVMzNUFHRVEyVVI3fDE1OTA1MzB8U1VCU0NSSVBUSU9OU3xoSw#M130240

If anybody has the same issue / decides to look into this it'll be worth catching up on that thread first. If there's any major breakthrough on the issue I'll update here too.

Cheers,

Grezzz

godotengine / godot