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gofflab / gofflab_tasks

Repository for tracking Goff Lab To Dos
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Unity Services #1

Closed Loyale closed 1 year ago

Loyale commented 1 year ago

Follow up and documentation of Unity Services pipette repair/recalibration

chaichontat commented 1 year ago
image
rlatanich commented 1 year ago

Hi Folks- To follow up on the pipette swallowed by Unity labs, I need either the serial number of the unit or a copy of the decontamination paperwork sent with the pipette. Would anyone know where to locate these items?

chaichontat commented 1 year ago

Unfortunately, I didn't write it down. Figured that the Order ID is enough.

Loyale commented 1 year ago

Rachel, is the issue that they can't find it or can't verify that it's ours? The FedEx order number isn't enough to ID it? Thanks for managing this.

rlatanich commented 1 year ago

Richard) Well, a good lesson learned. When sending out any piece of equipment a copy of the paperwork and a serial number should be documented. We can make this a standard practice moving forward. Loyal) Apparently, they can't find it. They've asked for a copy of our decontamination paperwork, which might help them. Without some kind of identifier, we may be stuck here.

chaichontat commented 1 year ago

I did take a photo of it. image

rlatanich commented 1 year ago

That's perfect Richard! Why didn't you share this earlier. This is great!

chaichontat commented 1 year ago

Just popped up into my mind.

chaichontat commented 1 year ago

Received.