all entities, but HourCounter, are unavailable

[TGgrimreaper]

Did you read the instructions?

• [X] I have read the README.

The problem

I've installed kamstrup script but all data except HourCOunter stays at unavailable its been more then 24 hours. Most addons take a few min to load data? Its a first time install so not sure if it would have ever worked. If i use the kamstup software i can read all data, so the IR is fine to. Heat Energy is also not possible to select in the energy screen. Am i doing something wrong or???

Ive checked the path to the ir reader (Seems to be fine as hour counter is working). My home has a 603 kamstrup meter

What version of this integration has the issue?

1.3

What version of Home Assistant Core has the issue?

2022.11.1

Home Assistant log

No response

Additional information

No response

[golles]

Is the hour counter increasing?

You could temporarily add the following to your config, to get more debug details:

logger:
  default: warn
  logs:
    custom_components.kamstrup_403: debug

Often when no data is coming in, it usually means the IR head isn't placed correctly on the meter, this can be a very tedious job.

[TGgrimreaper]

Yes, the hour counter is increasing. Where can i post this in the config?

[TGgrimreaper]

ive added a small piece of paper between the ir head and the kamstrup unit,. Its now working 👍

[IngmarVerheij]

Is there a way to manually trigger a read? I'm having a tough time getting the sensor (and keeping it) in position. Happy to run this in the terminal

[TGgrimreaper]

Ive taped it to the meter🤣

[TGgrimreaper]

Paper berween ir head and meter

[golles]

I'm using this btw: https://www.thingiverse.com/thing:5615493

[IngmarVerheij]

That really 3D printed object is really great to keep the sensor in place, without the ugly tape.