Closed Noltibus closed 4 years ago
I can confirm this on a Samsung S10 5G. 1.18 crashes application when using Pause() and Resume()!
I can confirm this on a Samsung S10 5G. 1.18 crashes application when using Pause() and Resume()!
Can you please confirm this also for the ArCore elements app for example?
ArCore Elements seems not to be crahing directly, but hangs up with a black screen.
Yes, you can see the error stack trace I reported if you plug in your phone and open the Android Studio log. Ok but this confirms my hypothesis that there is something deeply broken! This will undoubtedly affect our Play Store crash ratings due to Android Vitals so I encourage you to fix this ASAP
I am facing the same issue now. Most devices work well but few device such as galaxy S8 now is unable to pause and resume session. There was no problem last week
I also have this issue! Working on Xiaomi Mi 9 SE but not on Motorola Moto G6+
I recently updated to 1.18 and have now the same issue with my two Pixel Devices 3/4
The same problem on Galaxy S20+ (Android 10). But everything works well on S8 (Android 9) and Note10+ (Android 10)
+1
+1
We've rolled out a fix for this issue on the 1st and the problem should be fixed: no action required. We'll continue to monitor the situation, but in the meantime, please let me know if you're still seeing this problem.
It seems fixed for me for all three apps, but the only device I use to test where the error occurred is a Pixel XL. I will monitor our Vitals traces if it happens again. Does this fix also affect the error in #1067 @devbridie? The stack trace looks kind of similar.
The fix was made for the Google Play Services for AR
or directly the ARCore SDK
?
The fix was made for the
Google Play Services for AR
or directly theARCore SDK
?
Pretty sure it was made for the Google Play services since no SDK update in the app was needed to get the fix!
SPECIFIC ISSUE ENCOUNTERED
VERSIONS USED
STEPS TO REPRODUCE THE ISSUE
WORKAROUNDS (IF ANY)
None
ADDITIONAL COMMENTS
I encountered this issue this morning. It is not possible to pause and resume ArCore anymore. Not programmatically by calling
pause()
andresume()
and either activity induced by minimizing the app and restoring it. The crash can also be seen in the ArCore Elements app in the Play Store, released by you guys..., the HelloAR test app and without further testing, I would say pretty much every ArCore enabled app. The stack trace is pretty much always the same. This is from the HelloAR app:This is from ArCore Elements:
And this is from our app:
Restarting the phone doesn't fix it. Please note, that this error does not occur on my Pixel 3 XL.