Open kaj777 opened 2 years ago
@devbridie could you help review this now as it could be gone soon.
Could you send a screen capture video of the behavior to dereckbridie@google.com and attach some logs of hello_ar_java running for a minute or two for investigation? Thanks.
@devbridie sent , thanks
SPECIFIC ISSUE ENCOUNTERED
This doesn't happen all the time, for months it worked fine(encountered 4-5times, lasted for about a day- few day). Today we encounter again and there is no way to resolve it. I notice it happens for other ARCore app in playstore and hello example. It is happening at this very moment, please help to check. Camera is blur for some devices. Huawei P30 Pro (Android 10) - blur Huawei P20 Pro (Android 10) - blur Samsung S8(Andorid 9) - clear
VERSIONS USED
On Windows, use:
adb shell pm dump com.google.ar.core | findstr /i "packages: versionName"
On macOS, use:adb shell pm dump com.google.ar.core | egrep -i versionName\|packages:
adb shell getprop ro.build.fingerprint
:STEPS TO REPRODUCE THE ISSUE
1. 1. 1.
WORKAROUNDS (IF ANY)
ADDITIONAL COMMENTS