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google-ar / arcore-android-sdk

ARCore SDK for Android Studio
https://developers.google.com/ar
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Samsung Galaxy A14 5G not supported #1652

Closed BigGiantHead closed 1 month ago

BigGiantHead commented 1 month ago

SPECIFIC ISSUE ENCOUNTERED

Hello,

We've encountered an issue where on Google Play Store it says that Samsung Galaxy A14 5G is not supported:

image

but when I check in the supported devices list it clearly says that it should be supported:

image

Maybe the list has not be update?

Thank you in advance for your help.

15kingben commented 1 month ago

See https://github.com/google-ar/arcore-android-sdk/issues/1644 (note: this is a bug in the play services console, but does not affect the ability of users to install the app with that device)